About The Entertainer

The Entertainer Ltd are a customer focused toy retailer that aims to deliver a stress-free shopping experience for parents and gift givers, and a memorable and exciting one for children.

The Entertainer was founded in 1981 by husband and wife team, Gary and Catherine Grant, and now has over 130 stores in the UK, plus six international stores including Pakistan and Azerbaijan.

Following employee feedback, the toy retailer built a space for employees to get away from their desk, eat lunch or spend some quality time away from their normal routines and daily stresses. This space is a beautifully appointed room called “The Lunchbox” and is designed to help maintain and improve staff wellbeing.

In addition, the company extended stress and resilience training to managers at Head Office. This initiative is the second phase in building awareness and giving managers more capacity to deal with emotional illness and mental health issues.

What is it like to work for The Entertainer

Leadership

91% of staff agreed:

This organisation is run on strong values / principles

The Board of Directors sit in an open office so they are always accessible to staff. They care about the thoughts of team members and this is demonstrated through their open Q&A sessions at meetings but also in their day-to-day dealings with people.

91% of staff agreed:

This organisation is run on strong values / principles

Giving Something Back

96% of staff agreed:

My organisation encourages charitable activities

In June 2017 they completed various physically-challenging events and raised £68,479.05 towards the Toy Trust target of £200,000 to support Over The Wall, a small charity that supports children with serious illnesses and their families.

96% of staff agreed:

My organisation encourages charitable activities

Fair Deal

75% of staff agreed:

I am happy with the pay and benefits I receive in this job

They run training modules that are linked to pay increments. When a team member passes a module their hourly rate of pay is increased by 12p. Team members at supervisor levels can pass four modules, so they can increase their earnings by 48p per hour.

75% of staff agreed:

I am happy with the pay and benefits I receive in this job

Learn more about the 8 factors of workplace engagement here