About The Entertainer

The Entertainer Ltd are a customer focused toy retailer that aims to deliver a stress-free shopping experience for parents and gift givers, and a memorable and exciting one for children.

The Entertainer was founded in 1981 by husband and wife team, Gary and Catherine Grant, and now has over 130 stores in the UK, plus six international stores including Pakistan and Azerbaijan.

Following employee feedback, the toy retailer built a space for employees to get away from their desk, eat lunch or spend some quality time away from their normal routines and daily stresses. This space is a beautifully appointed room called “The Lunchbox” and is designed to help maintain and improve staff wellbeing.

In addition, the company extended stress and resilience training to managers at Head Office. This initiative is the second phase in building awareness and giving managers more capacity to deal with emotional illness and mental health issues.

What is it like to work for The Entertainer

My Manager

84% of staff agreed:

I feel that my manager talks openly and honestly with me

They have an annual appraisal process for the board, senior management team, line managers and team members. Training is provided for managers and team members alike, and in 2017 they ran appraisal skills sessions and objective writing workshops.

84% of staff agreed:

I feel that my manager talks openly and honestly with me

Giving Something Back

95% of staff agreed:

My organisation encourages charitable activities

Each year The Entertainer joins its colleagues in the toy industry on a day of physical challenges at The Toy Trust’s main fundraising event of the year. Their last ‘Big Challenge’ raised over £50,000 UK Children’s Hospitals.

95% of staff agreed:

My organisation encourages charitable activities

Fair Deal

65% of staff agreed:

I am happy with the pay and benefits I receive in this job

To encourage and reward training, they have a suite of practical and bespoke on-the-job training modules that are linked to pay increments. When a team member passes a module their hourly rate of pay is increased by 15p.

65% of staff agreed:

I am happy with the pay and benefits I receive in this job

Learn more about the 8 factors of workplace engagement here

Benefits:

Holidays

Companies offering a minimum of 25 days annual leave to all employees
Pensions

Companies offering a final salary, non-contributory pension scheme or one in which the employer puts in at least three times
Maternity

At least 10 weeks’ full pay or generous alternative
Profit Related Payment

Companies offering profit related pay to all employees