Engagement score

Latest BCI Score

699.2

Quick facts

What we do:
To provide high quality and affordable facilities and services in central London for Club Members, in order to preserve, promote and foster the traditions of the Royal Air Force.
Year established:
1918
Website:
http://www.rafclub.org.uk
Contact
- 128 Piccadilly, London, LONDON, Greater London, W1J7PY

About The Royal Air Force Club

The Royal Air Force Club provides accommodation, food and beverages to serving and retired RAF officers and their families in Central London. The vision is to preserve, promote and foster the traditions of the Royal Air Force. Its history dates back almost 100 years, when the first Lord Cowdray made a gift to provide a permanent building that would house the Royal Air Force Club.

Trustees host drink receptions for all employees on a regular basis and keep them informed of club news and events. This is to ensure there is strong interaction and understanding between the members and staff, while providing the best possible service.

They also support local causes and recently hosted a boat party on the River Thames in aid of the MIND charity. Employees enjoy regular department team nights out, afternoon tea parties and even a staff boat party to encourage a fun and collaborative culture within the organisation.

What is it like to work for The Royal Air Force Club

Leadership

87% of staff agreed:

This organisation is run on strong values / principles

The chief executive leads by example and engages with all members of staff regularly, while promoting a culture of having fun and enjoying your work. The whole leadership team adopt the same approach and take the time to get to know every employee.

87% of staff agreed:

This organisation is run on strong values / principles

My Manager

89% of staff agreed:

I feel that my manager talks openly and honestly with me

Ongoing informal coaching and mentoring is in place for managers and their teams, while a more structured mentoring scheme is currently being rolled out with other clubs in London. There are formal appraisals held twice a year, but this is accompanied by regular informal discussions about progress.

89% of staff agreed:

I feel that my manager talks openly and honestly with me

Personal Growth

88% of staff agreed:

This job is good for my own personal growth

Cross-training is an important part of the organisation’s approach to personal growth, with schemes encouraging people to experience different roles within the company and across the hospitality sector. Staff are also encouraged to study for formal qualifications within their specialisms.

88% of staff agreed:

This job is good for my own personal growth

Learn more about the 8 factors of workplace engagement here

Benefits:

Charity Activities

At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss
Development

Non work related training supported