About Toolbank

76% of staff agreed:

I have a great deal of faith in the person leading this organisation

The CEO, Andrew Strong, often helps out with packing goods in the warehouse particularly when Toolbank have busy periods such as the run up to Christmas. This shows he is willing to get his hands dirty and that this is not beneath him. Steve Clemson, walks around the branches each time he is visiting and makes a point of speaking to everyone at the branch and asks them how they are as well as about work and has personal interaction with each individual who works for Toolbank.

67% of staff disagreed:

I have had stress related symptoms in the last 12 months because of my job

Friends Provident is Toolbank's Employee Assistance Programme which is available 24 hours a day, 365 days a year for employees to access with any issues in their life be it positive or negative. This has impacted on employee wellbeing as they have somewhere they can go for advice and help with different matters meaning stress levels are reduced and having someone to talk to means their wellbeing benefits. The Smart Pension has enhanced employee wellbeing as it has meant they are saving more money for the future. With the economy the way it is at the moment trying to save for the future has been put on the backburner for many employees but the Smart Pension means that employees save that little more each year and this makes their money go further.

86% of staff agreed:

I believe I can make a valuable contribution to the success of this organisation

The Toolbank News Letter which is sent out every 3-4 months in the year has worked really well as employees are constantly informing them of any fund raising they have been doing, welcoming new staff, congratulating colleagues on their nuptials or new arrivals. The news letter has allowed employees to get involved and the feedback from employees has been that the news letter has been very well received as it is great to know what is going on in the other branches.