About Total Assist Group

Senior Management operate an open door policy and actively spend their time amongst floor staff to support and provide assistance, promoting a feeling of all employees being on the same level and encouraging team members to talk to Senior Managers about any concerns that they may have. Senior Management perpetually seek ways to recognise and reward outstanding achievement, for example floor walking, taking the time to get to know every team member personally and taking an active interest in team members' well-being and personal development.

As a rapidly growing company, Total Assist runs a regular and dedicated internal recruitment academy for new staff. This gives new team members a fully supported environment to learn their new role amongst their peers before they progress to a consultant desk of their own. The company have also found this is a great way for new starters to mix with existing employees and promotes a family feel within the company.

Each Consultant at Total Assist works to establish themselves as a truly dedicated and singular point of contact for each of their candidates. This ensures that candidates can rely on continuity of service and have an ongoing understanding of their needs and abilities which grows stronger over time. This also enables each of the company Consultants to uphold the four principles of service through direct engagement with each communication.