Quick facts
  • What we do:
    Provider of mental health/health and wellbeing services
  • Year established:
    1982
  • Website:
    http://www.touchstonesupport.org.uk
  • Contact
    • Touchstone House, 2-4 Middleton Crescent, Leeds, West Yorkshire, LS11 6JU

About Touchstone

Touchstone provide mental health and health and wellbeing services, supporting vulnerable adults and helping them to be included in the community. Outside of their working commitments, they also do voluntary work to support local groups and causes. This includes providing free volunteers to a small charity and providing all training and supervision to the organisation.

They also work with newly arrived migrant communities to improve access to local services, as well as funding a monthly dementia cafe for south Asian older people in Leeds. A variety of health and wellbeing sessions are held for people in minority communities and they provide volunteers to cook a weekly hot meal for older South Asian elders, with more than 340 hot dinners provided for the group in 2017.

Their chief executive focuses on inclusivity and 93 per cent of staff feel the company values diversity, while 91 per cent would recommend the organisation to family and friends.


What is it like to work for Touchstone

Leadership
Leadership
Alison Lowe is inclusive in her management style and genuinely open to feedback on her performance, and the organisation as a whole. In 2018, she again asked all staff and service users to feedback anonymously to the Board on her performance and extended this invitation to key third-party stakeholders.
My Manager
My Manager
Touchstone offer coaching to all managers and some members of staff, in specific circumstances. They value coaching as an opportunity for leaders to use their strengths and knowledge to grow their solutions and not rely on higher management.
Giving Something Back
Giving Something Back
They run and fund a monthly Dementia Cafe for South Asian elderly people in Leeds. Here, they speak Punjabi, Urdu or Hindi to accommodate their guests who do not speak English, which helps them to get the support they need.

Learn more about the 8 factors of workplace engagement here

Benefits:

  • Charity Activities
    Charity Activities

    At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss

  • Women
    Women

    At least 40% of senior managers are women

  • Holidays
    Holidays

    Companies offering a minimum of 28 days annual leave to all employees

  • Gym
    Gym

    Companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees

  • Maternity
    Maternity

    At least 10 weeks’ full pay or generous alternative

Company Statistics

  • UK sites:

    10

  • Staff:

    168

  • Staff Turnover:

    19%

  • Male : Female:

    29% / 71%

  • Earning £35,000+:

    4%

  • Average Age:

    42

Regional Engagement

In the press

Accreditation

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