Quick facts
  • What we do:
    Automotive retailer and parts supplier
  • Year established:
    2014
  • Website:
    http://www.fordretail.com
  • Contact
    • 2 Charter Court, Newcomen Way, Colchester, Essex, CO4 9YA

About TrustFord and TrustFirstParts

With 65 sites across the UK, TrustFirstParts and TrustFord sell new and used cars, commercial vehicles, after sales servicing and parts for vehicles. Their customers range from individuals buying one part for their vehicle, to large fleet organisations.

Their ‘PPA Days’ (based around their Purpose, Principles and Ambition values) encourage colleagues to simply enjoy spending time together as the TrustFord Family.

£25 per head per year is allocated to spend on an activity of their choice with their team. Activities are varied go-karting, theatre trips, meals out, castle visits, parties and bowling. Photos are posted via internal comms with the team’s story. Finally, the day isn’t taken out of employees holiday allowance.

‘PPA BBQs’ are also put on at sites to thank colleagues for driving the standard in customer care and enabling them to spend some time together in a relaxed situation during work hours.


What is it like to work for TrustFord and TrustFirstParts

My Manager
My Manager
In annual appraisals, they use 360-degree feedback to provide managers with honest, anonymous feedback from their colleagues. Their success relies on ensuring managers are not only meeting the expectations of the organisation, but far exceeding them.
My Company
My Company
Since 2017, they have invested £300,000 in their ‘Leading E-motions’ emotional intelligence programme. They have also partnered with Robertson and Cooper, business psychologists, to devise a new overall wellbeing strategy, which they will implement at some stage in 2018.
Fair Deal
Fair Deal
Their PPA awards are given to employees nominated by colleagues, suppliers and customers. Nominations are reviewed by a panel every month and a winner is selected for each region. Winners receive a gold badge, certificate and £100 in shopping vouchers.

Learn more about the 8 factors of workplace engagement here

Benefits:

  • Holidays
    Holidays

    Companies offering a minimum of 25 days annual leave to all employees

  • Gym
    Gym

    companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees

  • Profit Related Payment
    Profit Related Payment

    Companies offering profit related pay to all employees

  • Family Friendly
    Family Friendly

    School hours contracts offered to staff

Company Statistics

  • Earning £35,000+:

    10%

  • Staff Turnover:

    20%

  • Staff:

    3039

  • Average Age:

    40

  • UK sites:

    65

  • Male : Female:

    75% / 25%

Regional Engagement

In the press

Accreditation

Want to get on the list or be accredited?

Start your engagement journey today and find out what you need to do to earn a Best Companies accreditation or a place on the Best Companies lists.