Quick facts
  • What we do:
  • Year established:
  • Website:
  • Contact
    • Henry Duncan House, George Street, Edinburgh, EH2 4LH
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About TSB

TSB have been providing local banking to people, businesses and communities in Britain for over 200 years. Today, the bank has more than 5 million customers and comprehensive distribution and product capability, including 550 branches across the UK.

Since relaunching onto high streets in September 2013, TSB’s three strategic pillars have remained the same. They include providing great banking to more people, helping people to borrow well and providing the kind of banking people want and believe they deserve.

Having talented, visionary people steering TSB is important to them, and they are led by values, which include being straightforward, collaborative, transparent, responsible and pioneering.

The organisation occupies a unique market position in British retail banking as a UK-only values-led challenger brand with the capabilities of a large established bank and the high growth potential of a challenger bank.

TSB are headquartered in Edinburgh and led by Chief Executive Officer Paul Pester.

What is it like to work for TSB

Chief Executive Officer, Paul Pester, holds a fortnightly ‘stand up’ speech to people live in the office, wherever he is. Employees are encouraged to submit questions, with Paul answering as many as he can during five minutes of the meeting.
My Team
My Team
An annual conference is held communicating the organisation’s vision, values and mission, and inspiring people to make banking better. Delegates from across the business are selected because they will benefit from the event and are best-placed to take the message back to their team.
Giving Something Back
Giving Something Back
TSB launched their Local Charity Partnership programme in 2015 to encourage branches, head office and telephony sites to engage in the local community. Working with nearly 500 charity partners, the bank has helped raise over £500,000 through fundraising.

Learn more about the 8 factors of workplace engagement here


  • Women

    At least 40% of senior managers are women

  • Holidays

    Companies offering a minimum of 25 days annual leave to all employees

  • Gym

    companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees

  • Health Insurance
    Health Insurance

    Companies offering private health insurance for all employees

  • Long Service
    Long Service

    50% of employees with more than 5 years' service

  • Maternity

    At least 10 weeks’ full pay or generous alternative

  • Profit Related Payment
    Profit Related Payment

    Companies offering profit related pay to all employees

  • Family Friendly
    Family Friendly

    School hours contracts offered to staff

Company Statistics

  • Staff Turnover:


  • Earning £35,000+:


  • Male : Female:

    33% / 67%

  • Average Age:


  • UK sites:


  • Staff:



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