Quick facts
  • What we do:
    Global Payments Partner
  • Year established:
    Bacs
  • Website:
    http://www.vocalink.com
  • Contact
    • Drake House, Homestead Road, Rickmansworth, Herts, WD3 1FX

About VocaLink


What is it like to work for VocaLink

Wellbeing
Wellbeing
VocaLink offer full 360 health assessments for all permanent employees every three years, but in addition to this they also offer mini health checks in years where individuals don't have a full check. These mini health assessments are carried out by qualified nurses and include blood pressure, cholesterol and glucose checks. The results are completely confidential and are designed to help employees maintain and enhance their wellbeing. This is in addition to the annual offer of free flu jabs. The company even offer a 24 hour GP and stress counselling helpline that is available to all employees. They also have a comprehensive Employee Assistance Programme that offers free support and information on any work, personal or family issue. By designing open and collaborative workspaces that offer plenty of space and alternative work stations, VocaLink have a working environment that promotes wellbeing. The offer of flexitime and home working also helps. The company have a gym at one of their sites and gym membership discounts at others, plus they also have an active sports and social club alongside running clubs, Pilates classes and Indian head massages.
Giving Something Back
Giving Something Back
The ‘Pennies from Heaven’ scheme allows employees to donate the pennies from their salary to charity. Monthly salaries are rounded down and the most anyone can give a month is £0.99. VocaLink also ask employees to vote for a new charity each year, with the current charity being Cancer Research UK. One Friday per month is allocated to charity fundraising. The company also allocate a number of colleague days per year for employees to book and fundraise for a charity of their choice. VocaLink is committed to helping to strengthen its surrounding communities and encourage their employees to get involved in their communities through volunteering. All permanent and fixed term contractors are entitled to one volunteering day per year. VocaLink have also formed a partnership with Pilotlight, a not for profit organisation who match directors from charities and social enterprises with teams of senior business people to plan for sustainability, development and growth. The company have nine members of their Executive and Senior Leadership Team who are working as mentors and coaches with charities across the UK, providing their business and personal experience to develop strategic and business plans.
Fair Deal
Fair Deal
In addition to their extensive pay and benefits package, performance related bonuses and intangible benefits such as flexible working and a great working environment, VocaLink also have an employee recognition scheme that seeks to reward employees for efforts that are over and above their usual role. The recognition award scheme is directly linked to the company behaviours of commercial, courageous, collaborative, transparent and respectful. Anyone across the business can nominate their colleagues against one or more of these behaviours through the recognition portal. As each nomination is made with supporting information, a post is made on the intranet which contains all the details of the nomination and is available to 'like' and comment on. All the nominations are then assessed by a panel made up of colleagues from across the business. Three nominations per month are crowned 'winners' and in addition to the immediate recognition from the nomination itself, these employees are awarded £100, which can be redeemed at a range of shops and restaurants. In addition, teams of people that are nominated could win a quarterly prize of up to £500 towards a team celebration. Each year three 'overall' winners are selected by a panel to receive £1,500. The scheme is regularly reviewed and refreshed to ensure that it is in line with our behaviours and the needs of all employees.

Learn more about the 8 factors of workplace engagement here

Benefits:

  • Holidays
    Holidays

    Companies offering a minimum of 25 days annual leave to all employees

  • Gym
    Gym

    companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees

  • Health Insurance
    Health Insurance

    Companies offering private health insurance for all employees

  • Profit Related Payment
    Profit Related Payment

    Companies offering profit related pay to all employees

  • Development
    Development

    Companies who provide support for non-work related training

Company Statistics

  • Staff Turnover:

    10%

  • Average Age:

    41

  • UK sites:

    5

  • Male : Female:

    68% / 32%

  • Earning £35,000+:

    79%

  • Staff:

    907

Accreditation

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