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Managers are required to invest time in offering support and guidance to their team members. They should also provide feedback on a regular basis and ideally straight after the completion of a project. Zolfo Cooper ensure that they have open discussions with staff and objectives are well thought through and follow the SMART principle. Many managers act as mentors to junior members of staff. This means that they provide independent and objective career advice to employees outside the formal Appraisal system.
The best example is the internal training programme designed by the Zolfo Cooper training team. After a comprehensive review of their old training plan, which involved interviews with Partners and consultation with staff, the training team made a business case to increase the annual budget for learning and development by a third. Subsequently the suite of internal training courses has been re-designed and comprehensively covers technical skills as well as personal and career development skills. These are bespoke courses which have been designed for and in conjunction with Zolfo Cooper employees across all levels and teams within the Firm. Several of the courses such as Negotiation Skills and Technical Tasters are by self-nomination, therefore employees are encouraged to reflect on their own individual learning needs and attend those that they feel are most beneficial to them.
Zolfo Cooper believe that their reward structure recognises everybody's contribution to the success of the Firm. The objectives of their reward approach are to: Attract, retain and motivate staff, drive a high performance culture which contributes to the overall success of the Firm. The company reward staff based on their individual performance and they also allow them to share in the success of the Firm by paying out a bonus based on a common percentage of everyone's salary. Zolfo Cooper find this approach to be effective because it aligns individual objectives and ambitions to the performance of the Firm. As a result they have seen greater commitment and engagement from staff and higher performance levels.
Learn more about the 8 factors of workplace engagement here
On-site gym or subsidised gym memberships
10% of staff undertake charitable activities during business hours
On-site nursery or vouchers
Companies offering a final salary or non-contributory pension scheme
40% of employees with more than 5 years' service
Full family cover
Dental insurance offer to all employees
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