It starts with the right questions
It’s not just knowing what questions to ask, it’s knowing how to ask them. We have developed an academically rigorous methodology that gets to the heart of what people want and expect from their working lives.
This unique system looks for patterns, connections and correlations between employee responses, taking you beyond just identifying how your employees feel – it uncovers why they feel that way.
Beginning your engagement journey
Your engagement journey can be as brief or as far-reaching as you like. Wherever your organisation needs to go, we'll be with you at every step to make things as simple as possible.
A typical journey might include the following 6 stages:
Planning
Before launching your engagement survey, use our intuitive engagement plan to identify key milestones and timescales that will take you, step by step, through everything you need to set your surveys up for success. With unlimited pulse surveying* you can monitor your engagement levels as frequently as you like. Build your project team within the engagement plan and assign tasks to make delegation easy and effective.
*Unlimited surveying between September and August.
Survey
We recognise the importance of flexibility when surveying your employees so have made it easy to create your own bespoke surveys to suit your organisation's needs.
Build your survey starting with just 24 core statements and if you want to gain greater insight choose to add additional statements from a selection of over 120 verified and benchmarkable statements or add some of your own. The b-Heard survey is completely secure and confidential, giving respondents confidence in the integrity of the survey. When your survey has closed, you'll receive a Best Companies Index (BCI) score - our unique measure of workplace engagement.
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Analysis
We've built a suite of sophisticated yet easy-to-use tools to help you explore the rich and compelling data your b-Heard survey generates. Our unique analytics software takes you beyond statistics to create an accurate picture of how your employees really feel. They also enable you to see where in your organisation the engagement challenges and opportunities lie. If you take advantage of unlimited pulse surveying you will have access to unlimited company and manager insights via Workplace Insight Pro, (our premium online data analytics tool) and MC3 (our managerial engagement tool) which you can explore to understand both quantitative and qualitative data from your surveys.
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Accreditation
If your BCI score is high enough, you'll earn an accreditation from 1 star through to 3 star. This offers organisations a tangible framework for benchmarking and improvement. It also generates positive marketing and PR opportunities, raising your organisation's profile as part of a regionally and sectorally recognised accolade.
Our manager accreditation recognises managers that are going above and beyond to support their teams. The certification provided celebrates strong levels of managerial engagement to showcase their achievement both internally and externally.
Whether you want to attract and retain top talent, benchmark your organisation against others or simply recognise and celebrate great workplace engagement, an accreditation from Best Companies can make that happen.
Action
Using insight gathered from Workplace Insight Pro and MC3, you will be well-placed to roll out a comprehensive action plan for improvement, encompassing your whole organisation. Action planning packs created from your survey data are readily available to concentrate on areas to celebrate and improve across your organisation and provide everything you need to roll out action planning workshops. If you would like more interventions we host workshops and improvement programmes that can give you and your organisation the power to improve your engagement levels.
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Get Listed
Take the opportunity to feature amongst the highest-scoring organisations on the Best Companies to Work For Lists. As well as being a celebration of great engagement, there are unique PR opportunities to showcase your organisation on a national platform.
Do you already have a survey partner?
It is easier than you think to change. Speak to one of our support team and they will talk through what’s possible.
Get in touch