It’s not just knowing what questions to ask, it’s knowing how to ask them. We have developed an academically rigorous methodology that gets to the heart of what people want and expect from their working lives.
This unique system looks for patterns, connections and correlations between employee responses, taking you beyond just identifying how your employees feel – it uncovers why they feel that way.
The 8 Factor ModelFind out more
Your engagement journey can be as brief or as far-reaching as you like. Wherever your organisation needs to go, we’ll be with you at every step to make things as simple as possible.
A typical journey might include the following 5 stages:
The b-Heard survey is where most organisations start their engagement journey. It is a set of 70 academically designed questions based on our ‘8 factors of workplace engagement’. It is completely secure and confidential, so respondents are free to say how they really feel.
When your survey is complete, you’ll get a Best Companies Index (BCI) score – our unique measure of workplace engagement.
We’ve built a suite of sophisticated yet easy-to-use tools to help you explore the rich and compelling data your b-Heard survey generates. Our unique analytics software takes you beyond statistics to create an accurate picture of how your employees really feel. They also enable you to see where in your organisation the engagement challenges and opportunities lie.
We offer a range of interventions, workshops and improvement programmes that can give you and your organisation the power to significantly improve engagement levels.
If your BCI score is high enough, you’ll earn an accreditation, from ‘Ones to Watch’ right through to ‘3 Star’ status.
Best Companies accreditations can help you attract and retain the best talent and give you a fantastic opportunity to showcase the engagement health of your organisation.
Each year, the highest-scoring organisations have the option of appearing on the prestigious Best Companies to Work For lists published by The Sunday Times and the list of the 25 Best Housing Associations to Work For published by 24housing magazine.
As well as being a celebration of great engagement, they are unique PR opportunities on a national platform.