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Building engagement: The key trends in employee engagement in housing associations 2018

More than 9,500 employees from the housing sector gave their views on how they feel at work through the 2018 b-Heard survey.

Best Companies research revealed 2018 to be a promising year for employee engagement in housing associations. All eight engagement factors the survey measured showed signs of improvement.

It has been a difficult few years for the sector, but employees, once again, seem to be more positive and looking forward to the future.

Housing Association employeeWhilst people are feeling similar to 2017 about their pay and benefits, employees’ sense of job security increased 4.70% from last year. Employees are also more excited about the direction their organisation is taking and think there are extra opportunities to learn and grow.

Strength of leadership plays a central role in overall increasing levels of engagement. Leadership saw the biggest engagement factor increase — 2.59% compared to 2017 — and the amount of employees who believe that their leadership inspires them spiked 3.54%.

“Housing associations leading by example and the overall positive trends in engagement for 2018 certainly show promising signs for the future.”

Organisations at the top of the list confirm the trend, with the key differentiator between listed and non-listed organisations being a strong senior management team. Many of the survey questions with the highest increases from last year related to leadership.

Another area that sets the very best apart is those that give back to their community — particularly organisations helping the environment.

Jonathan Austin, Founder & CEO of Best Companies, said: “All the organisations featured play such an important role within our communities, so it is fantastic to see housing associations perform so well in our b-Heard survey this year.

“Housing associations leading by example and the overall positive trends in engagement for 2018 certainly show promising signs for the future.” Building engagement: The key trends in employee engagement in housing associations 2018

Best Companies
by Best Companies
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