Carrier

We don’t want people to merely see the world, we want them to experience the best of it.
Hidden mission statement
http://www.carrier.co.uk

Officially a Very Good
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Officially a World Class
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Best Company
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Luxury tour operator, Carrier, tailor each experience to the wishes, dreams, and goals of each and every individual.

Established in 1982, Carrier’s clients have included celebrities and royals, and they provide a discreet, attentive, and bespoke service that saves clients time and introduces them to new experiences.

Carrier believe that it’s the people that make the real difference at the organisation. There are opportunities for new employees to join Carrier at all levels of the organisation, and it works to continuously provide a working environment where employees feel appreciated, valued, and confident to express their opinions and contribute to creative ideas.

Carrier is also focused on ensuring that its employees feel happy in their workplace by building a culture where mental health can be discussed openly, and where employees can access mental health support whenever needed. Five mental health first aiders have been trained within the organisation, and all managers have completed a Mental Health for Managers course, which gives them the confidence and knowledge to have discussions around mental health with any team members who need one.

To further support its employees, every member of staff has a Personal Growth Plan which details personal objectives and development areas. Educational, fully funded trips give employees the opportunity to visit locations, inspect hotels, and experience the attractions at the travel destinations that the organisation has to offer.

A spotlight on

Carrier

View the latest achievements

Featured Workplace Factors

Wellbeing

63% of staff agreed

I am happy with the balance between my work and home life

Carrier's team leaders have been on a 'Mental Health for Managers' course, which gives them the confidence and knowledge to have discussions about mental health with their team members and offer the appropriate support. Six mental health first aiders are also available to help staff.

Fair Deal

66% of staff agreed

I am happy with the pay and benefits I receive in this job

During the last peak sales period, employees were awarded a ‘wellness allowance’ that could be spent however the employee wished. Designed to allow employees to enjoy their leisure time and switch off from work, they could spend this ‘wellbeing allowance’ alone (e.g. a spa treatment) or with a partner or their family (cinema, restaurant, etc).

My Manager

96% of staff agreed

I feel that my manager talks openly and honestly with me

All managers attended a bespoke training programme based on proven coaching methods on emotional intelligence, rather than hard skills. The content centred around building confidence and autonomy, increasing clarity and focus, and effectively managing priorities and motivation. All employees, including managers, have completed menopause training allowing them to recognise and support colleagues going through menopause.

Wellbeing
%

63% of staff agreed

I am happy with the balance between my work and home life

Carrier's team leaders have been on a 'Mental Health for Managers' course, which gives them the confidence and knowledge to have discussions about mental health with their team members and offer the appropriate support. Six mental health first aiders are also available to help staff.

Fair Deal
%

66% of staff agreed

I am happy with the pay and benefits I receive in this job

During the last peak sales period, employees were awarded a ‘wellness allowance’ that could be spent however the employee wished. Designed to allow employees to enjoy their leisure time and switch off from work, they could spend this ‘wellbeing allowance’ alone (e.g. a spa treatment) or with a partner or their family (cinema, restaurant, etc).

Wellbeing
%

63% of staff agreed

I am happy with the balance between my work and home life

Carrier's team leaders have been on a 'Mental Health for Managers' course, which gives them the confidence and knowledge to have discussions about mental health with their team members and offer the appropriate support. Six mental health first aiders are also available to help staff.

Quick Facts

Organisation established in
1982
Total number of UK employees
Number of UK locations
40
Employee average age
15% : 85%
Male : Female employee ratio
33%
Employees earning £35k+
10%
Employee turnover (voluntary)
Quote from the top...
We’re a business built on relationships, where people make the real difference and we’re proud to have some of the most talented, creative, resourceful and caring people in the industry. Creating a culture which cherishes our employees; their well-being, personal development, motivation and ultimately their happiness is a key strategic focus for us. A purposeful culture, driven by how we make people feel is at the heart of our brand and we take the same approach with our employees that we do with our clients; find out what drives and motivates them, what challenges and frustrates them so we can solve problems and create new initiatives to make our workplace even better and provider greater fulfillment. We’ve seen our employee engagement grow year on year after taking action on our results from the Best Companies survey and earning a place on the list as one of the UK’s Best Companies to work for has been a real achievement.

Natasha Towey, Managing Director

Benefits

Family-friendly

Companies offering school hours contracts to all staff.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
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Best Small Companies to work for in the UK
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70
Best Mid-Sized Companies to work for in the UK
National Ranking
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70
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70
Best Large Companies to work for in the UK
National Ranking
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70
Best Big Companies to work for in the UK
National Ranking
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70
Best NFP Organisations to work for in the UK
London
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London
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London
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London
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Best Big Companies to work for in London
East of England
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The Midlands
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The East Midlands
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The West Midlands
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The North East
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The North West
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Best Companies to work for in the North West
Northern Ireland
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Scotland
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The South East
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The South West
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Wales
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Best Companies to work for in the Wales
Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
Sector Ranking
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14
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
Sector Ranking
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14
Best Companies to work for in the UK
National Position
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70
Best
Mid-Sized
Company to Work For in the UK
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Mid-Sized
Company to Work For in London
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Company to Work For in the North East
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Company to Work For in Northern Ireland
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Company to Work For in the South East
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Company to Work For in the South West
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Company to Work For in Wales
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Company to Work For in Yorkshire & The Humber
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Company to Work For in the East Midlands
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Best
Company to Work For in the West Midlands
Sector Position
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14
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Interested in a career with
Carrier
?

If you like what you see here and would like to know more about working for a

2 Star

organisation, simply click the link for further information about careers with

Carrier

.