Client Stories

Discover the companies leading the way

These standout organisations featured in the State of Engagement Report 2026 share how they turned insight from their Best Companies data into meaningful change - improving Organisational Health, creating performant teams and building workplaces ready for Industry 5.0

National Status:

Large

Sector:

Leisure & Hospitality

Go Ape

Leadership score increased by 13.61%

“I have confidence in the leadership skills of the senior management team”
Improved by 16.7%

Improved Leadership by:

Leadership visited all 37 UK sites to speak with employees in person.
Created the Co-Owner Council, made up of nominated and elected employees from all areas and levels, providing feedback from Team Members to Leadership which shapes the organisation’s strategies.
Provided employees with access to: an “Adventure Kit” (free-to-use equipment), an “Adventure Fund” (financial support for charity event entry fees) and “Adventure Trips” (highly subsidised adventure in the UK and abroad).

National Status:

Large

Sector:

Consultancy

Liaison Group

My Team score increased by 2.28%

“Some departments / teams in this organisation don't work well with each other”
Improved by 3.23%

To improve team relationships in a Fully Remote workplace:

Introduced four behaviours: Be Present, Make Someone’s Day, Choose Your Attitude and Have Fun.
Liaison Move: Rented office spaces across the UK, enabling its people to meet up with their colleagues face-to-face.
Liaison Latte: Team Members meeting up for a coffee and having a chat, whether in person or on a call but away from the desk.

National Status:

Big

Sector:

Insurance

Hastings Direct

Leadership score increased by 5.63%

“Senior managers of this organisation do a lot of telling but not much listening”
Improved by 5.6%

Climbing to the top with Organisational Clarity that connects everyone

Named Best Big Company to work for and Best Improver in 2025 - Big Companies
Improved Organisational Clarity through the Four Cs Model: Colleague > Customers > Company > Community
This created a golden thread through everything that Hastings Direct does

National Status:

Mid-Sized

Sector:

Marketing & Media Agency

Journey Further

My Company score increased by 19.66%

“I would leave tomorrow if I had another job”
Improved by 20.96%

Improving Organisational Clarity through conversation: Trust, Truth and Togetherness

Established “Round Tables” to enable open conversations across all levels - from CEO to team members - building trust as a consistent source of truth and ensuring employee feedback directly shapes agency decisions.
Connected employees to the organisation's vision, helping them to see a sense of purpose, clear progression plans and create growth opportunities.
Mandated office days to build genuine relationships between colleagues.

“Since moving onto Elevate, the insight from our last two surveys has become significantly more valuable. The platform signposts exactly where our managers personally need to focus and provides the clarity and coaching prompts to take meaningful action.

‍With all our 'People Leaders' now using Elevate, we’ve seen a real shift in focus and accountability. They are more confident in understanding their team’s engagement drivers, clearer on their priorities and better equipped to support our cultural shift and refreshed company values.

The quality of insight has played a key role in our progress, culminating in achieving 2-Star accreditation and seeing a 2% increase in our My Manager and Leadership scores in less than a year. Elevate has quickly become an essential tool in helping us build a stronger, more engaged business.”
‍
‍Richard Syree - Head of HR
City West Country