Helping to make the world a better workplace

About the Website Channel Strategist Role

Join Best Companies as our Website Channel Strategist and take full ownership of our Webflow brochure website as a high performing marketing channel. You’ll be responsible for driving traffic, improving conversion rates, and ensuring the site is healthy and delivers measurable results that support our growth strategy.

Working in the Marketing team, you’ll combine UX expertise with data driven marketing to create seamless user experiences that convert visitors into engaged leads. This is a hands on role where you’ll balance creative design, CRO best practice and technical implementation - all underpinned by analytics, testing and continuous optimisation.

You’ll thrive in a fast paced, insight led environment, championing user centric thinking and ensuring our website remains competitive, effective and aligned with business objectives.

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What You’ll Do

• Own the website channel end to end, taking full accountability for traffic, performance, conversion, and lead generation

• Develop, maintain and optimise the company website using Webflow

• Report directly to the Head of Marketing, aligning all activity with marketing and business goals

• Improve site structure, navigation and content using UX and CRO best practice

• Implement lead-generation tools, including landing pages, CTAs, forms and HubSpot integrations

• Use analytics platforms (GA, Hotjar, etc.) to monitor performance and deliver actionable insights

• Run A/B tests and develop performance dashboards to track conversion improvements

• Create wireframes, prototypes and user flows that support both UX and marketing outcomes

• Ensure brand consistency and high design standards across all digital touchpoints

• Collaborate cross functionally to align technical and creative decisions with business needs

• Stay ahead of CRO, UX and SEO trends to maximise site effectiveness

• Handle and process personal data responsibly, confidentially and lawfully

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What You’ll Bring

• Strong understanding of UX principles, conversion optimisation and SEO fundamentals

• A commercial mindset focused on measurable outcomes and continuous improvement

• Proficiency using design and prototyping tools such as Figma or Adobe XD

• Analytical thinking with experience using Google Analytics, Hotjar or similar tools

• Excellent communication and collaboration skills across teams

• Ability to balance creative decision making with data driven insight

• A proactive, curious and solution oriented approach

• High attention to detail and commitment to delivering professional, consistent work

• Strong organisation and ability to adapt to changing priorities with speed and confidence

Required Experience

• 2+ years in UX, web optimisation or similar roles within a marketing environment

• Proven track record of improving conversion rates and SEO performance

• Proficiency in Webflow for building and optimising marketing focused websites

• Experience integrating and managing HubSpot forms, lead flows and automation

• Competence in website analytics, user research and heat mapping tools

Beneficial Experience

• CRO frameworks and experimentation

• AI powered content or workflow automation

• On page and technical SEO

• Website performance optimisation

• Design systems and component based design

• Working knowledge of HTML/CSS

• Familiarity with marketing automation workflows

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To apply, send your CV to careers@b.co.uk

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About the IT Manager role

Join Best Companies as our next IT Manager and play a pivotal role in shaping, delivering and evolving the IT strategy that powers our organisation. You’ll work closely with our Leadership Team, lead a small high‑performing IT function, and ensure our systems, security and infrastructure enable the business to operate efficiently, safely and effectively.

This is a hands‑on leadership role where you’ll balance strategic planning with day‑to‑day operational excellence - keeping our technology reliable, secure and future‑focused.

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What You’ll Do​

• Lead, develop and manage the IT team, ensuring smooth day‑to‑day operations
• Deliver the IT strategy in alignment with business objectives
• Own all business IT systems, policies and compliance
• Maintain robust security, backups, and system patching to protect against threats
• Manage IT projects, budgets and supplier relationships, including FinOps
• Handle personal data responsibly, confidentially and lawfully
• Define and translate new business requirements into technical specifications
• Provide hands‑on support when needed and ensure timely resolution of support tickets
• Drive business continuity and disaster recovery planning and testing
• Support the organisation in safe, effective adoption of AI and emerging technologies
• Co‑lead our security function with a focus on cyber strategy

What You’ll Bring​

• 6+ years’ experience in an IT support environment, including team leadership
• Excellent communication skills - technical and non‑technical
• Strong organisation, attention to detail and calmness under pressure
• Experience collaborating with internal teams and third‑party providers
• Ability to translate technology needs into actionable plans and roadmaps
• A passion for learning, improvement and team development

Required Experience

• Microsoft Cloud‑based infrastructure
• Windows Server Clusters
• Budget Management
• Backup & Recovery
• Project Management
• Firewall Administration
• Asset Management
• GDPR / ISO awareness

Beneficial Experience

• AI use and workflow automation
• Emerging cloud technologies
• Microsoft 365
• Azure Active Directory
• Microsoft Endpoint Manager
• Infrastructure as Code
• ITIL framework knowledge

To apply, send your CV to careers@b.co.uk

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About the Management Accountant (Maternity Cover) role

We’re looking for a Management Accountant to join us full time, on a fixed term contract for a minimum of 12 months, maternity cover. In this role, you’ll lead our small, capable finance team and make sure all core financial processes run smoothly across the business.

You’ll play a key part in maintaining our financial health through accurate reporting, insightful analysis and strong financial control. You’ll blend technical accounting expertise with supportive, people first leadership - creating a team culture built on accuracy, accountability and collaboration.

If you’re organised, commercially aware and thrive in a hands on finance environment, this could be the role for you.

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What You’ll Do​

• Qualified accountant (ACCA, CIMA or equivalent) with 3+ years’ management accounting experience
• Lead and support a small finance team, providing coaching, guidance and oversight
• Oversee purchase, sales and nominal ledgers, ensuring accurate and timely processing
• Own the monthend close process, including journals, reconciliations, accruals and prepayments
• Produce monthly management accounts and annual statutory accounts with clear commentary for senior leaders
• Prepare, monitor and report on budgets and forecasts to support business planning
• Manage cashflow forecasting and ensure appropriate liquidity
• Oversee payroll and pension administration in line with HMRC requirements
• Maintain and reconcile the fixed asset register, profit & loss and balance sheet
• Manage online banking, including preparing and approving payments
• Work closely with external accountants, auditors and financial partners
• Provide weekly financial performance statistics and commentary
• Carry out financial analysis and support strategic, adhoc project work
• Prepare statutory returns including VAT and corporation tax
• File annual accounts and statements with Companies House
• Oversee insurance renewals and utility contracts
• Ensure financial activity meets compliance, documentation and internal control standards
• Handle personal data securely, lawfully and confidentially
• Support day to day admin queries and act as a friendly, professional point of contact when welcoming visitors

What You’ll Bring​

• Qualified accountant (ACCA, CIMA or equivalent) with 3+ years’ management accounting experience
• Strong technical accounting and analytical capability
• Excellent attention to detail and highly organised working style
• Ability to manage multiple priorities and perform under pressure
• Confident communicator able to collaborate across teams and with external partners
• Commercially minded with a proactive, problem solving approach
• Supportive, approachable leadership style
• Confidence using financial systems (Pegasus experience is a bonus)
• Professional, trustworthy and committed to confidentiality and integrity

To apply, send your CV to careers@b.co.uk

About the Client Experience Specialist role

As a Client Experience Specialist, you’ll ensure every client gains maximum value from our products and platforms. You’ll deliver exceptional support, guide clients through their journey, and create experiences that drive adoption, satisfaction and long-term success.  If you’re organised, proactive, tech‑savvy and passionate about helping customers succeed, this role is a great fit.
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What You’ll Do​

• Build a strong understanding of Best Companies’ methodology, products and systems​
• Help clients get up to speed quickly through clear verbal and written guidance​
• Provide support that solves problems fast — via phone, video, cases or our Help Centre​
• Run digital demos and help improve automated product walkthroughs​
• Create helpful evergreen content and resources to drive product adoption​
• Collect and share client feedback to improve the platform and reduce churn​
• Identify client needs and ensure they can use features with ease​
• Coordinate across CS teams to resolve issues and keep clients informed​
• Triage technical bugs with accurate detail to support rapid resolution​
• Follow Incident Management processes to troubleshoot effectively​
• Spot growth opportunities and collaborate with Client Outcomes to strengthen relationships​
• Stay commercially aware and continue building your knowledge of engagement trends​
• Handle personal data responsibly, lawfully and confidentially​

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What You’ll Bring​

• Highly organised, self‑motivated and able to manage a fast-paced workload​
• Warm, positive and confident communicator​
• Skilled at digital product navigation and demonstrations​
• Strong awareness of customer behaviour and market needs​
• A collaborative mindset, comfortable working with internal and external stakeholders​
• Technically confident, especially with Microsoft Office, Excel and PowerPoint​
• Curious, solution‑oriented and able to troubleshoot effectively

To apply, send your CV to careers@b.co.uk

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About the Analyst Developer role

As an Analyst Developer, you’ll play a key role in developing and maintaining our suite of applications. You’ll work hands-on with complex features, contribute to code quality across the team, and help deliver robust solutions that meet client needs. You’ll also mentor others, perform code reviews, and champion high development standards across the product team.  If you’re technically strong, passionate about clean code, and thrive in a collaborative environment, this role is for you.

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What You’ll Do

• Develop, maintain and enhance features across our applications
• Deliver high-quality work to agreed timelines
• Work on large and complex development tasks with minimal guidance
• Write unit tests to support new functionality
• Perform peer code reviews and provide constructive feedback
• Mentor team members and support their development
• Guard and uplift code quality standards across the team
• Identify opportunities to improve code, usability and maintainability

What You’ll Bring

• 3+ years’ experience building applications with the .NET Framework
• Strong technical coding skills, with excellent attention to detail
• Able to design and implement solutions for complex or large-scale features
• Methodical, organised and calm under pressure
• Good communication skills and a collaborative mindset
• Tenacious in tracking down bugs and solving problems
• A continuous learner with a passion for high-quality development

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Technical Skills

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Required:

• ASP.NET / MVC
• C#
• SQL Server, T‑SQL, SQL Management Studio
• N‑Tier architecture
• HTML5, CSS, jQuery
• Visual Studio

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Beneficial:

• Agile methodologies
• Mobile development
• Angular
• Microservices

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To apply, send your CV to careers@b.co.uk

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