What is managerial engagement?
When people are engaged they feel connected to each other and to the aims of the organisation they work for. They believe in a shared purpose and feel they play an important part in fulfilling it.
From our research we believe managerial engagement is how well managers show 4 behaviours that are key to maintaining an engaged and productive workforce.
The MC³ methodology
MC³ is a powerful framework for measuring and improving the way that you engage your team.
Within the b-Heard survey there are 19 scoring statements, which when applied to the management level of your organisational structure, measures managerial engagement.
How can MC³ help you become a better manager?
If your organisation has purchased MC³ as part of their b-Heard survey package, and you have 3 or more direct reports who complete the survey, you can access your MC³ scores and receive a personalised data pack. Your MC³ data pack will allow you to identify your strengths and see opportunities for improvement in the way you manage your team.
The 4 key behaviours of managerial engagement:
Motivational managers sell the direction and vision of the organisation and ensure others can see how their role impacts on the bigger picture. See some best practice examples of Motivating here
Considerate managers have realistic and achievable expectations. They offer support and make sure good work is recognised. See some best practice examples of Considering here
Managers who engage in meaningful conversations listen to their team members and share vital information in an open and honest way. See some best practice examples of Conversing here
Caring managers respect their team members as people who have lives outside of work, and show genuine interest in them as individuals. See some best practice examples of Caring here