Insight Hub - Articles to support your employee engagement journey

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Is Your L&D Strategy Broken? How Managers Are Vital to Employee Development

Despite growing demand for development, many organisations are falling short, 57% saw declines in Personal Growth scores last year. As employees crave more opportunities to learn and progress, the role of the manager has never been more critical in closing the gap. Is your L&D strategy helping or holding you back?

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Unmuddling the middle: How turning middle managers into coaches can transform your organisation

Once considered redundant, middle managers are now being reimagined as critical connectors in today’s hybrid world, bridging the gap between leaders and teams. By stepping into coaching roles, they can boost engagement, clarify strategy, and drive performance across the board. Could the key to future organisational success lie in the middle?

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How Do You Create Organisational Clarity at Every Level?

Organisational clarity means employees clearly understand the company’s purpose, strategy, and their role within it. The Clarity Index - Primary Purpose, Core Principles, Outrageous Ambition, and Ingenious Plan - helps build alignment and engagement. Learn how reinforcing these elements at every level can drive performance, motivation, and a stronger organisational culture.

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Are Your Managers Building Meaningful Relationships?

Great managers don’t just hit targets—they build trust, clarity, and connection. Best Companies’ Manager Index outlines four key behaviours that drive strong employee relationships: Inspire, Support, Listen, and Care. While our data shows many managers connect well with their teams, the challenge lies in linking those relationships to wider organisational goals and direction.

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Building World Class Teams

How do you build world class teams? This article looks at The Team Index Model and how by incorporating its methods, organisations can create truly engaged, high-performing teams.

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FSP built a world-class culture using its Best Companies survey data - driving engagement, accountability, and lasting business success.FSP built a world-class culture using its Best Companies survey data - driving engagement, accountability, and lasting business success.
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Winning behaviours: Inside FSP's blueprint for organisational success

Find out how Simon Grosse, CEO of FSP, created a foundation of success through the One FSP Playbook, focusing on winning behaviours and driving individual responsibility for upholding FSP's standard of excellence.

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On the money: How DF Capital utilised Best Companies’ insights to achieve 91% employee retention and boost performance

Discover how DF Capital leveraged Best Companies' data to dramatically improve employee engagement, resulting in a 91% retention rate, a seven-fold increase in lending, and sustainable profitability. Learn how focusing on clear communication and strategic alignment propelled them from Ones-to-Watch to a 3-Star Accredited organisation in just two and a half years.

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Community Conversation: How ElectraLink’s four-day working week has been a “game-changer” for business and engagement

Keeping hold of the best talent is a challenge that every company faces. Seeking an innovative solution to this problem, ElectraLink introduced a four-day working week. Find out how this practice not only increased recruitment and retention at ElectraLink but also drove organisational success in a range of other metrics.

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The Leadership Linnk

In November 2024, Linnk Group and its CEO, Jamie Sobrany, were presented with the Best Improver and Best Leader awards. Find out how a combination of Best Companies' data and a people-first strategy not only resulted in these achievements, but also improved retention, recruitment, engagement and productivity at Linnk.

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State of Engagement Report 2026: Download Now

What are the key Employee Engagement insights this year? What can organisations do to tackle the challenges that they have faced over the past 12 months? From benefits of AI to how People Leaders are the vital enablers of Organisational Clarity, download our latest State of Engagement Report to see how your organisation can have a successful 2026.

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Beyond the Balance Sheet: How Rickard Luckin is Redefining Success in Accountancy

Can a firm achieve world-class commercial success by putting numbers second and people first? In just three years, Essex-based accountancy firm Rickard Luckin transformed its culture, skyrocketing from a 1-Star to a 3-Star 'World Class' Best Companies rating. Discover how radical pay transparency, innovative promotion pathways and a "leadership reset" helped them bridge the expectation gap, outperform the sector average and redefine what it means to work in professional services.

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How Do Mergers and Acquisitions Affect Employee Engagement and Organisational Health?

Mergers are heralded as strategic triumphs in boardrooms, but on the ground, they are a shock to the system for employees. When leadership focus shifts to operational synergy, uncertainty often triggers ‘Merger Syndrome’, driving down engagement, trust and wellbeing. Using real-world data and the 8-Factor framework, this article explores where workplace cracks typically appear during a transition, how to spot hidden opportunities within your teams and the blueprint for maintaining Organisational Health.

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Accountability and Action: How Rayner Essex Built an ‘Outstanding’ Workplace Culture

How do you transform a workplace culture from a routine "box-ticking" exercise into an award-winning success story? In this exclusive interview, the leadership team at Rayner Essex shares the exact strategy behind their meteoric rise to a 2-Star Best Companies accreditation. Discover how they smashed the accountancy sector average by boosting wellbeing scores by 13%, breaking down partner hierarchies with office jigsaw puzzles, and introducing radical team-led flexibility.

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ForHousing: Building a High-Performance Workplace Culture

ForHousing is proving that empathy is a powerful business tool. By prioritising psychological safety, leadership transparency and innovative wellbeing frameworks like 'Your Mind Matters', ForHousing has outperformed sector averages in Leadership and Personal Growth. Discover how they moved beyond KPIs to measure the 'heartbeat' of their organisation and built a culture colleagues truly belong.

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Best Companies Live: How workplace wellbeing impacts your culture

Research shows that companies that prioritise employee wellbeing are more likely to be successful. Our Red Chair panellists discussed how their organisations had built their workplace cultures around employee wellbeing, what practices they have implemented to do this, and answered the question: how are workplace wellbeing and culture related to each other?

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Best Companies Live: How and why managers create strong team spirit

We believe that strong team spirit is essential for any successful organisation. In this session, valued members of our community discussed the cultures their managers and teams had instilled to ensure team spirit is high. We hope these insights will inspire you to create a workplace where employees feel like they're part of something bigger than themselves.

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Best Companies Live: How to effectively lead with purpose

Take a deep-dive into how the leaders of your organisation can effectively lead with purpose from our Best Companies Live event for Q3. Valued members of our community took to the famous red chairs and discussed the initiatives their companies have implemented to improve their employee engagement against the workplace factors of Leadership and Giving Something Back.

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Best Companies Live: The importance of conversation

Communication is everything to an organisation. Our data and MC³ model shows that managers who can not only effectively inform their employees, but listen to them too will build greater relationships and improve their engagement scores. We know management is one of the most important aspects of a company, that's why our Best Companies Live event for Q2 was dedicated to effective people management. See what insights were shared from valued members of our community who took to the coveted red chairs.

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Breaking Down Silos: How to have better cross-team communication in a hybrid working world

Close working between team members is not an issue in itself; it can hone specialisms and skills. A problem arises when collaboration between teams is rare rather than routine. Has the hybrid working explosion further cemented silo mentalities, or has a post-pandemic change in attitude and workplace norms – including greater use of tech – boosted team communication?

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Bucking the trend: How to keep employee engagement up when the cost-of-living is getting you down

It's a tough time for business. The economic downturn and the rising cost of living are proving just as challenging for organisations as they are for their employees. In times like these, it's easy for businesses to hunker down, but companies need to play the long game, recognising that prioritising employee engagement and continuing to invest in their workforce can strengthen resilience during tough times and help them bounce back faster.

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My day at Best Companies Live: How to successfully break down silos

Guest article from Andrew Avanessian, CEO at AppLearn. In February I appeared on Best Companies Live alongside a panel of other business leaders to discuss how we break down silos within our organisations. I think it often goes overlooked, but a business that can break down silos and encourage better collaboration can be stronger and more resilient in an ever-changing landscape.

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Personal and professional development: Are you doing enough to attract and retain your employees?

Organisations prioritising their employees' personal and professional development – their capabilities, skills and competencies – reap the awards in many ways. They can attract new staff. A global survey of Millennials and Gen Zs found learning and development opportunities to be the second most important reason for joining their current organisation. More than a quarter (29%) see it as a priority.

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What is corporate social responsibility? The diverse ways your organisation could be 'giving something back'

What is corporate social responsibility (CSR)? It's a phrase commonly heard across workplaces. For some businesses, it may be choosing a charity to donate to. For others, it may be doing something to support the community in which they're based.

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Best Companies, Best Companies Live Q4 2022 and Awards celebration eventBest Companies, Best Companies Live Q4 2022 and Awards celebration event
Who are the best companies to work for? Three-day event celebrates stand-out employee engagement in Q4 and 2022

The best in employee engagement has been celebrated in a three-day event (2nd-4th November) at Evolution London, bringing together 'Best Companies Live Q4' and 'The Best Companies Awards 2022'. All aspects of the event were live-streamed and free to access. This included daytime reveals of the Q4 winners, topical panel discussions on the iconic red chairs and the annual awards showcase, attended by thousands.

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Best Companies, Who’s Getting it Right? session at Best Companies Live Q3 2022 eventBest Companies, Who’s Getting it Right? session at Best Companies Live Q3 2022 event
Best Improvers: Who’s Getting it Right?

Since early 2020, organisations have faced challenges unlike any in recent memory. However, despite such adversity, some organisations have led and managed their people in such a way that they have seen an improvement in their Best Companies accreditation status. During August’s Best Companies Live, we spoke to a selection of the best improvers, across all size categories, to find out how they’ve gone about listening to their people and implementing positive change to help create an even better workplace.

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Best Companies, People Management in a Remote World session at Best Companies Live Q3 2022 eventBest Companies, People Management in a Remote World session at Best Companies Live Q3 2022 event
A New Era: People Management in a Remote World

When it comes to traditional people management, new ways of working have forced many to rip up the rule books. But just what does it take to be a successful manager in a remote world? That’s we asked our guests during August’s Best Companies Live, where they discussed how have they equipped their managers to manage successfully, regardless of where – or how – their people work.

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