


Employees are encouraged to raise funds for the Company Charity Account. The business sets employees a fundraising target which is then matched pound for pound by the Company. DPD also undertake various community initiatives, including Work Experience Programmes for schools across the country. This consists of students spending a week in various Departments centrally at the Head Office locations and also DPD Depot Network nationwide, where they will learn about aspects of administration to support the Network Depot Operation. The company also undertake an annual “Decorating Challenge” which, via the company Community Policy, allows every employee one paid day per year to work on a local community activity. The company have spent the last seven years decorating a local school. Due to government austerity measures, this school lost its funding for a rebuild, so DPD stepped in and with the support of their employees redecorated the whole of the Business Studies block. Unfortunately in 2016 the school was flooded so the decorating challenge is now focused on the redecoration of A block.
DPD's Senior Management Team supports a number of its strategic initiatives, which demonstrates its commitment to the values of the organisation, with the main two examples being the Corporate and Social Responsibility (CSR) Programme and the Corporate Induction. The SMT supports CSR through the work that they do with a local school called Phoenix Collegiate. The SMT attend a ‘Dragon's Den' competition where they meet and review students' business plan ideas that they have worked on during the year. The SMT then give marks on different aspects of the business plan and an overall winner is announced. As part of their Induction Programme new starters are invited to meet the SMT at an event called Corporate Induction, where they have the opportunity to discover more about the business. They are introduced to the company's DNA (core values) as well as meeting DPD's CEO, Dwain McDonald. Each member of the SMT delivers a presentation about their function, followed by a Q&A session to give new starters a better understanding of DPD. Dwain also engages with colleagues within the business through the Winter Conference and DPD's annual business communication cascade called DNA. At the Winter Conference, Dwain cascades upcoming strategies for the business. DPD's DNA is an annual cascade of information to all employees within the company. Its objectives are, like the Winter Conference, to communicate business priorities and strategies. Dwain records a number of videos that are played in meetings throughout the business. The message given is always clear, with key points and a focus on the benefits of the message. Dwain also uses the Company Newsletter to engage with staff, as all employees and pensioners receive a copy. As well as all this Dwain's ethos is about getting back to 'grass roots' and he has spent a day in the call centre and he also spent a day with a collection and delivery driver, all so he could experience these roles first hand.
DPD's Senior Management Team supports a number of its strategic initiatives, which demonstrates its commitment to the values of the organisation, with the main two examples being the Corporate and Social Responsibility (CSR) Programme and the Corporate Induction. The SMT supports CSR through the work that they do with a local school called Phoenix Collegiate. The SMT attend a ‘Dragon's Den' competition where they meet and review students' business plan ideas that they have worked on during the year. The SMT then give marks on different aspects of the business plan and an overall winner is announced. As part of their Induction Programme new starters are invited to meet the SMT at an event called Corporate Induction, where they have the opportunity to discover more about the business. They are introduced to the company's DNA (core values) as well as meeting DPD's CEO, Dwain McDonald. Each member of the SMT delivers a presentation about their function, followed by a Q&A session to give new starters a better understanding of DPD. Dwain also engages with colleagues within the business through the Winter Conference and DPD's annual business communication cascade called DNA. At the Winter Conference, Dwain cascades upcoming strategies for the business. DPD's DNA is an annual cascade of information to all employees within the company. Its objectives are, like the Winter Conference, to communicate business priorities and strategies. Dwain records a number of videos that are played in meetings throughout the business. The message given is always clear, with key points and a focus on the benefits of the message. Dwain also uses the Company Newsletter to engage with staff, as all employees and pensioners receive a copy. As well as all this Dwain's ethos is about getting back to 'grass roots' and he has spent a day in the call centre and he also spent a day with a collection and delivery driver, all so he could experience these roles first hand.


Darwin have developed a fully embedded learning and development culture. Every member of staff is encouraged to learn and develop at every stage of their career, from Trainee Consultant through to Management. The company call this the Darwin Career Academy. They have enlisted the expertise of an external recruitment training and development expert, who delivers the induction training for new consultants, as well as specific modules that help the recruiters to progress and achieve their own career goals. For Darwin's mid-level staff, they have developed a programme called 'Rising Stars'. Each module is delivered in person by Darwin's CEO and co-founder Paul Kirby. Darwin support Central Services functions to obtain bespoke qualifications to their profession and therefore give access to flexible working arrangements to attend ongoing Continuing Professional Development events. Most recently the company have supported Darwin's Systems Analyst to obtain the Microsoft Certified Solutions Associate qualification and for a member of the HR Team to obtain the Certificate in Human Resources Practice.
Darwin have developed a fully embedded learning and development culture. Every member of staff is encouraged to learn and develop at every stage of their career, from Trainee Consultant through to Management. The company call this the Darwin Career Academy. They have enlisted the expertise of an external recruitment training and development expert, who delivers the induction training for new consultants, as well as specific modules that help the recruiters to progress and achieve their own career goals. For Darwin's mid-level staff, they have developed a programme called 'Rising Stars'. Each module is delivered in person by Darwin's CEO and co-founder Paul Kirby. Darwin support Central Services functions to obtain bespoke qualifications to their profession and therefore give access to flexible working arrangements to attend ongoing Continuing Professional Development events. Most recently the company have supported Darwin's Systems Analyst to obtain the Microsoft Certified Solutions Associate qualification and for a member of the HR Team to obtain the Certificate in Human Resources Practice.
Darwin's CEO Paul sits on the sales floor amongst the consultants, this way he ensures that he is constantly accessible all day every day. Paul's sentiment and commitment is fully reflected in the new Darwin strapline; Collaborate and Evolve. The company collaborate with staff to help them evolve within the business. Every six months Darwin hold “15 minutes with Paul”, which takes place over a number of weeks. During this time, Paul travels around the Darwin offices and meets with every member of the business at every level. Staff are encouraged to speak to Paul about any concerns or questions they have and to offer suggestions for improvements to the working environment and business processes. The ideas and feedback is then shared with the board and Senior Management/operations teams who, in turn, take responsibility for driving through the relevant changes. This proves to staff that Darwin value their feedback.


CNG constantly discuss the business vision. In the POW WOW the directors focus on the vision and how the departments contribute to this. A common focus on this helps to ensure everyone is pulling in the same direction and everyone knows how they contribute. On top of these monthly reminders CNG also hold an annual get together in a local hotel where the vision for the year is laid out, this is never a stuffy affair and is always done in the usual fun CNG way! CNG believes in keeping the values and vision at the forefront. To aid this CNG has visual representations of the values around the office, the values are the most important thing at CNG and they underpin everything that they do and every decision that is made, they are the backbone of CNG. The values are a part of the everyday dialogue at CNG. As departments, staff are asked how they feel they have lived and breathed the values and if there were circumstances in which they could have been better embodied through actions. Scores are reviewed by the Senior Leadership, who can then see where they need to start pulling together as a team. A section of each monthly POW WOW is set aside to discuss the company values and a dedicated section on PUP offers a space for people to share their values experiences. Values training in induction and values refreshers are also fundamental parts of everyone's employment journey.
CNG are a new and proud supporter of the Princes Trust. The Senior Leadership have just entered into a three-year partnership with the charity. Currently CNG have recruited and continue to recruit for volunteers to take part in the scheme. Roles are varied from short term roles, centred around a day on specific skills or more long term mentoring roles for which CNG will allow employee volunteers time away from their day role to meet with a young person on a regular basis to provide guidance on achieving goals, searching for jobs and supporting with interview processes. The CNG Charity Committee also come together regularly in conjunction with in-house events team to organise their part in numerous projects. Most recently the team were encouraged to support local charity shops by pairing up and purchasing an outfit for one another to wear in the office. The company have also done charity fund raising for Help the Homeless and Guide Dogs for the Blind. As detailed above the Princes Trust Partnership will provide an opportunity for CNG employees to support people who are struggling in the community to get into employment due to their past. The Works Charity are currently working on a project to build a solar school, this would be a space that would provide young people with a number of practical activities that will form their learning and skills to secure employment in the future. CNG have made an initial investment of £28,000 to the project in order to get the building and creation of the school underway. Volunteers and mentors at the works charity will then be working with young people who have struggled in mainstream education and find difficultly entering employment due to lack of qualifications.
It's important at CNG that all staff looks after themselves this is encouraged through a variety of practices including ensuring staff have a good work life balance. The introduction of a cashback health scheme is one of the main schemes that CNG has introduced to try and encourage staff to stop and think about their wellbeing. The business has successfully run a wellbeing week. The week's focus was centred on drinking enough water, yoga, and mindfulness. To follow this on there was a walking week held whereby everyone was encouraged to ditch the sit down meets and get active by having walking meetings. The Friday of this week even saw the introduction of a dog into the CNG offices and provided an opportunity to walk Millie the dog. This is something that will be encouraged throughout the CNG year with different CNGers dogs. CNG has also partnered with a local gym and can now provide discounted Gym Memberships. To reduce stress and encourage people to shout up if they begin to feel stressed CNG have a few practices in place. An open door policy, everyone can talk to someone, if workloads are too much or something is causing them stress people always have somewhere to turn. Great work life balance with people at CNG encouraged to leave at the end of the day and not log in from home. Flexible workforce so cross trained staff can support other areas of the business when busy this creating relief if one team is particularly busy. A DMM development course which helps individuals understand stress and use working practices in order to relieve this. CNG also has break out areas that are comfortable to sit in and have access to entertainment such as televisions and even a pool table.


All of the Leadership Team are visible in branches and celebrate behaviour which is in line with the company values and ethos. Every half term the Managing Director sends out a communication to everyone across the brand which details financial performance and success stories of where the company culture has benefitted both Celsian people and their customers. The Management community created the values and the Consultant community created the supporting behaviours. These values are the foundation of the business and are owned by every single member of the Celsian community. Their MD is very visible within the brand, visiting each branch every half term. On national sales days he will select a branch across the network and sells to clients alongside Consultants and Managers. In addition, he will train and coach new employees whether that be on sales calls or accompanied visits to potential clients. Each half term he distributes his half term update to all which is written and based around the half term that's just been, not only financially but in terms of celebrating outstanding achievement and personal success, which upholds their values. At the end of each person's probation period individuals present to their Manager, Operations Director and the MD in order to celebrate success. He takes the winners of the employee of the term out for a champagne lunch. He gets to know people on a personal level as well as a professional level and vice versa, is open about himself personally with all employees. He sends personal hand written birthday and celebration cards to every single person within the branches. he holds forum days every term for each sector and each Consultants working on that sector.
Every single person across Celsian puts the child at the heart of every decision they make and this is within their DNA. As specialists in education recruitment, Celsian have been matching exceptional teachers and support staff with fantastic primary, secondary and SEN schools for more than 20 years. From Southampton to Gateshead, they have branches all over the UK with in-depth local knowledge and specialist insight. For teachers and support staff, they offer unique incentives like their Guaranteed Pay Scheme, Celsian School Heroes and Core Subject Bonus. And for schools, the industry-leading Children and Young People Guarantee offers a quality assurance that the people we place will improve outcomes for your pupils. Celsian are a member of APSCo which means we have been recognised as a recruitment agency you can trust, and have confidence in.
All of Celsian Consultants who are keen to move into management are invited to nominate themselves for the "Leadership Academy" which is a one-year course providing them with the skills and competencies to become leaders in the future. This is an in depth programme which sees people from across the Impellam group brands come together to develop into future leaders and learn about each other's markets to promote cross brand promotions. There are quarterly training sessions to help them achieve their aspirations. Each training day covers the tools that they need as leaders to be job ready for the challenge ahead. Managing Directors from across Impellam attend every session and deliver an informal presentation on themselves, their business and how they achieved their success. The programme culminates in a "Big Idea" project. Delegates are tasked with solving a business issue that will help add value back into their business. They present their ideas to the various Managing Directors across the group and have six months to bring them to life. Previous ideas are still alive in the business and have helped Celsian to save time, money and increase revenue.


An annual wellbeing survey to all Cadline staff seeks to identify any areas of workplace stress amongst other issues. Feedback is collated and individuals selected randomly for focus groups to discuss the survey results. Recommendations are then collated for the Leadership Team to consider and any necessary action will then be taken. Long term sickness can be a worry to staff, particularly those with dependents. Cadline consider their staff to be an extended family. Every member of staff who has suffered long term sickness has been paid in full for the duration of the sickness to ensure a full and stress free recovery. This also includes a phased return to work. The company have had staff suffer a range of illnesses from heart attacks and cancer to personal injury. The longest episode of paid sick leave has been six months. The company identify quickly if any staff are feeling any work related pressures and do everything they can to alleviate this and support them. All Managers and HR are extremely approachable. Staff wellbeing is crucial for the business, so they listen and talk about ways of reducing any stress. Face to face communication is also very important, as some staff are remotely located and can feel isolated. To combat this Cadline ensure that regular visits and contact take place.
Cadline's vision, mission and values were agreed upon seven years ago. It was decided not to agree upon these solely at a leadership level, so instead the company organised an offsite company event where they had a primary business objective of letting the team develop their ideas. The morning was spent developing the vision and mission statements and in the afternoon the team decided which core values best represented what the company embodies. As well as this the team went further and developed a set of behaviours, ensuring it was clear to every member of staff how to demonstrate these values in day to day interactions with one another and with customers alike. In order to maintain the team's enthusiasm and commitment Cadline decided to embed the values in the performance management system. Every year within each employee's objectives there is a ‘Values' objective, which requests that at each appraisal point the individual submits evidence of how they have ‘lived' the Cadline values of Integrity, Teamwork, Expertise or Passion. Through this process they reinforce the business statements and values to all. Furthermore new employees have a leadership induction scheduled where they spend a morning with one of the Leadership Team. During this induction the bourness statements and values are presented and discussed. This is then reinforced throughout the wider company induction with the HR Manager and Line Manager.
The Senior Management Team are extremely visible to all staff and also have a friendly approach. They have an open door policy and lead by example. As part of the company's induction a corporate presentation is delivered to all new staff members, which is always conducted by a member of the Senior Management Team. During these the values of the business are described in more detail. Regular meetings are also conducted with all staff to keep them well informed about the business. Due to the various office locations and offsite training each month a webinar is presented by the Senior Management Team called Teamtalk, which informs the business about progress, profits, HR, sales, events and anything else they should be aware of. The webinar is recorded so if any staff were unable to dial in they are able to view it later. Cadline want everyone to feel engaged, regardless of their remote location, and therefore ensure regular visits occur to all offices by Senior Managers and HR alike.


Because Blue Chip Customer Engineering's mission, vision and values are intrinsically inked to all business activities, they are always on the employees' minds. The mission and vision govern the key business objectives that are set out annually and reviewed quarterly. All new starters are educated on the Company's mission and vision during the induction and all employees receive updates on how the objectives are being met throughout the year. The company values, on the other hand, support the employee performance appraisal and personal development plans tools. These are reviewed quarterly for each employee and therefore every three months each employee revisits how they display the company values in their day to day work and interactions with the customers and colleagues.
Because Blue Chip Customer Engineering's mission, vision and values are intrinsically inked to all business activities, they are always on the employees' minds. The mission and vision govern the key business objectives that are set out annually and reviewed quarterly. All new starters are educated on the Company's mission and vision during the induction and all employees receive updates on how the objectives are being met throughout the year. The company values, on the other hand, support the employee performance appraisal and personal development plans tools. These are reviewed quarterly for each employee and therefore every three months each employee revisits how they display the company values in their day to day work and interactions with the customers and colleagues.
At Blue Chip Customer Engineering they hold events such as cake sales and dress down days. The company also regularly organise charity activities within the company to raise money and awareness for various charities, including Cancer Research UK, Macmillan Cancer Support, Parkinson's UK and the partner charity Keech Hospice Care, which is local to the business. There is also employee led fundraising activities and the company support and donates to many employees who undertake such work in their own time, such as Pretty Muddy, Wings of Life World Run and Brave the Shave.


Argyll Scott is passionate about developing and promoting their own people. They create bespoke development programmes for individuals who are identified as suitable future leaders. They offer them a combination of offsite, classroom and on the desk training together with ongoing mentoring by the senior leaders of our business and job shadowing as appropriate. Mentoring has been highly effective in allowing managers to discuss management issues with an experienced leader from a different part of the business and to benefit from their different perspective, experience and gain valuable insight from them. Argyll Scott measures the performance of its managers through a set of KPIs and objectives that are set, mutually agreed and reviewed on an annual, quarterly and monthly basis. These are a combination of personal and team performance and revenue targets and headcount growth targets and employee retention and development objectives.
The senior management team sits with the recruitment teams in the open plan office. They do not shut themselves away in private offices. They are extremely visible and have an “open door” management policy. The whole of the senior management team, including the CEO, handle recruitment assignments and are client facing so they genuinely lead by example and thereby actively demonstrate their hands on commitment to the values of the organisation. The senior management team jointly present to the business on a quarterly and bi-annually basis to update employees on company performance, initiatives and objectives, linking all activity back to the vision, mission and values of the organisation. By so doing, they are able to demonstrate their commitment to the values of the organisation by showing trust, sharing insight, demonstrating their talent, celebrating the talent and results of the employees and proving their agility. The CEO is extremely approachable and committed to retaining Argyll Scott's talented employees. He participates in the selection process of all UK based employees and senior international employees, taking a personal interest in ensuring they can attract, hire, train, promote and retain the best talent for the business. The CEO participates in the corporate induction programme, personally explaining the mission, vision and values of the company and thereby demonstrating his commitment to them. On a daily basis, the CEO walks the floor, talking to employees, listening to their suggestions, achievements and feedback on initiatives and advising them on how to handle challenges and obstacles. The CEO hosts monthly lunches with a group of employees from across the business which provides an informal opportunity for him to gauge internal sentiment.
The senior management team sits with the recruitment teams in the open plan office. They do not shut themselves away in private offices. They are extremely visible and have an “open door” management policy. The whole of the senior management team, including the CEO, handle recruitment assignments and are client facing so they genuinely lead by example and thereby actively demonstrate their hands on commitment to the values of the organisation. The senior management team jointly present to the business on a quarterly and bi-annually basis to update employees on company performance, initiatives and objectives, linking all activity back to the vision, mission and values of the organisation. By so doing, they are able to demonstrate their commitment to the values of the organisation by showing trust, sharing insight, demonstrating their talent, celebrating the talent and results of the employees and proving their agility. The CEO is extremely approachable and committed to retaining Argyll Scott's talented employees. He participates in the selection process of all UK based employees and senior international employees, taking a personal interest in ensuring they can attract, hire, train, promote and retain the best talent for the business. The CEO participates in the corporate induction programme, personally explaining the mission, vision and values of the company and thereby demonstrating his commitment to them. On a daily basis, the CEO walks the floor, talking to employees, listening to their suggestions, achievements and feedback on initiatives and advising them on how to handle challenges and obstacles. The CEO hosts monthly lunches with a group of employees from across the business which provides an informal opportunity for him to gauge internal sentiment.


World Vision UK have a dedicated development programme for new and experienced managers and leaders, that aims to develop and support them in carrying out their roles within the organisation. The programme includes The Leadership Development Programme, which is designed to provide World Vision UK with a cadre of leaders who are aligned, equipped and enthused to deliver their organisational priorities, by consistently living out the company's values and Christian identity against a set of core behaviours. The Motivational Manager is a modular programme developed to support managers, at all levels, to become highly effective people managers and enable them to manage and lead their teams well. People Management Skills Workshop - a number of workshops are provided throughout the year that up-skill new managers in the use of the company's people management systems, and the way we do things, e.g. recruitment and performance management. Coaching: all senior managers are given the opportunity to receive coaching with a qualified external coach. In addition, internal mentoring and/or coaching is available for people managers at all levels. HR Business Partner Meetings: HR Business Partners provide support to all people managers through monthly one-to-one meetings. These meetings provide managers with the opportunity to seek advice, discuss development within their teams and raise any concerns they may have regarding people management. Acting Up & Secondments: when opportunities arise, managers are encouraged to act up into more senior positions and/or take up secondments into roles, which will enable and encourage their personal and professional development.
As a Christian organisation, World Vision UK encourages everyone to live their faith in the workplace and this helps to reflect the values of the organisation. People are free to speak their mind and give clear and accurate feedback. There are 17 senior leaders in the organisation, including The Executive Leadership Team (ELT), and they meet regularly to ensure alignment. All leaders are encouraged to lead an All Staff Devotions at least once a year and the ELT meets together on a weekly basis for a time of prayer and devotion. Directors attend drop-in meetings, along with the CEO, during which staff are invited to ask questions of the Senior Leadership. This encourages transparency in the way the organisation is run and how decisions are made. Each senior leader holds regular team meetings and one-to-ones with their direct reports; operating an open door policy and offering pastoral support for those in their teams. Leaders at World Vision do not ask of others things they are not prepared to do themselves and although some people have more authority and responsibility than others, the culture is not hierarchical.
World Vision UK have a dedicated development programme for new and experienced managers and leaders, that aims to develop and support them in carrying out their roles within the organisation. The programme includes The Leadership Development Programme, which is designed to provide World Vision UK with a cadre of leaders who are aligned, equipped and enthused to deliver their organisational priorities, by consistently living out the company's values and Christian identity against a set of core behaviours. The Motivational Manager is a modular programme developed to support managers, at all levels, to become highly effective people managers and enable them to manage and lead their teams well. People Management Skills Workshop - a number of workshops are provided throughout the year that up-skill new managers in the use of the company's people management systems, and the way we do things, e.g. recruitment and performance management. Coaching: all senior managers are given the opportunity to receive coaching with a qualified external coach. In addition, internal mentoring and/or coaching is available for people managers at all levels. HR Business Partner Meetings: HR Business Partners provide support to all people managers through monthly one-to-one meetings. These meetings provide managers with the opportunity to seek advice, discuss development within their teams and raise any concerns they may have regarding people management. Acting Up & Secondments: when opportunities arise, managers are encouraged to act up into more senior positions and/or take up secondments into roles, which will enable and encourage their personal and professional development.


Workplace Systems Ltd believe the key to communicating the vision is firstly to involve the entire company in the development of the vision in the first instance and secondly to regularly re-enforce the vision with both new starters and existing employees. Consistent with the company culture, Workplace Systems Ltd engaged the entire company in the development of their vision statement and values. They revisit the vision annually to evaluate whether they need to pivot in certain areas; again, feedback from the entire Company is considered when making changes. Workplace Systems Ltd believe the key to communicating the vision is to discuss it regularly and to make it available in multiple media formats. The company communicate it in a number of ways: Face-to-face: the vision statement and values are communicated at offsite company events, at CEO ‘All Hands Briefings' and as a core part of the induction process, on the company intranet: the vision, business plan and values are all available on the intranet (called ‘The Bridge'). Workplace Systems Ltd use other tools, such as TribeHR, to bring the values to life using a recognition/ feedback tool called ‘Kudos', which provides an ongoing opportunity for colleagues to publicly recognise each other's efforts and identify which of the company values those efforts align with by awarding Kudos badges. During the last quarter of 2014 Workplace Systems Ltd held a ‘Values in Action' initiative to promote and recognise the colleagues who had embodied/ delivered the values in the business. These were then promoted via an on-line ‘Values in action' advent calendar.
Workplace Systems Ltd believe the key to communicating the vision is firstly to involve the entire company in the development of the vision in the first instance and secondly to regularly re-enforce the vision with both new starters and existing employees. Consistent with the company culture, Workplace Systems Ltd engaged the entire company in the development of their vision statement and values. They revisit the vision annually to evaluate whether they need to pivot in certain areas; again, feedback from the entire Company is considered when making changes. Workplace Systems Ltd believe the key to communicating the vision is to discuss it regularly and to make it available in multiple media formats. The company communicate it in a number of ways: Face-to-face: the vision statement and values are communicated at offsite company events, at CEO ‘All Hands Briefings' and as a core part of the induction process, on the company intranet: the vision, business plan and values are all available on the intranet (called ‘The Bridge'). Workplace Systems Ltd use other tools, such as TribeHR, to bring the values to life using a recognition/ feedback tool called ‘Kudos', which provides an ongoing opportunity for colleagues to publicly recognise each other's efforts and identify which of the company values those efforts align with by awarding Kudos badges. During the last quarter of 2014 Workplace Systems Ltd held a ‘Values in Action' initiative to promote and recognise the colleagues who had embodied/ delivered the values in the business. These were then promoted via an on-line ‘Values in action' advent calendar.
Workplace Systems Ltd believe the key to communicating the vision is firstly to involve the entire company in the development of the vision in the first instance and secondly to regularly re-enforce the vision with both new starters and existing employees. Consistent with the company culture, Workplace Systems Ltd engaged the entire company in the development of their vision statement and values. They revisit the vision annually to evaluate whether they need to pivot in certain areas; again, feedback from the entire Company is considered when making changes. Workplace Systems Ltd believe the key to communicating the vision is to discuss it regularly and to make it available in multiple media formats. The company communicate it in a number of ways: Face-to-face: the vision statement and values are communicated at offsite company events, at CEO ‘All Hands Briefings' and as a core part of the induction process, on the company intranet: the vision, business plan and values are all available on the intranet (called ‘The Bridge'). Workplace Systems Ltd use other tools, such as TribeHR, to bring the values to life using a recognition/ feedback tool called ‘Kudos', which provides an ongoing opportunity for colleagues to publicly recognise each other's efforts and identify which of the company values those efforts align with by awarding Kudos badges. During the last quarter of 2014 Workplace Systems Ltd held a ‘Values in Action' initiative to promote and recognise the colleagues who had embodied/ delivered the values in the business. These were then promoted via an on-line ‘Values in action' advent calendar.


Since 2014, every existing and new Whitespacer is given a copy of the ‘You Rule Book'. Written and designed by Whitespacers, it covers the company's mission, vision, aims and values and it received a commendation at the Scottish Design Awards. Topics at the bi-monthly agency wide meeting are regularly linked back to the mission, vision and values and all briefs for any internal project or proposal must evidence how they relate to these three things. The values are embedded in the appraisal and 360-degree feedback process. It's not enough for colleagues just to succeed. It's how they succeed that is collated in feedback. Whitespace share their values with potential new clients upfront, and prior to pitches and tenders, they aim to arrange chemistry meetings to assess potential cultural fit. If Whitespace think a client will require them to work against their core values, regardless of potential financial value, they won't proceed, and they have a poster in the bar meaning even on Friday nights, everyone is reminded they need to ‘work hard and be nice to people'!
Since 2014, every existing and new Whitespacer is given a copy of the ‘You Rule Book'. Written and designed by Whitespacers, it covers the company's mission, vision, aims and values and it received a commendation at the Scottish Design Awards. Topics at the bi-monthly agency wide meeting are regularly linked back to the mission, vision and values and all briefs for any internal project or proposal must evidence how they relate to these three things. The values are embedded in the appraisal and 360-degree feedback process. It's not enough for colleagues just to succeed. It's how they succeed that is collated in feedback. Whitespace share their values with potential new clients upfront, and prior to pitches and tenders, they aim to arrange chemistry meetings to assess potential cultural fit. If Whitespace think a client will require them to work against their core values, regardless of potential financial value, they won't proceed, and they have a poster in the bar meaning even on Friday nights, everyone is reminded they need to ‘work hard and be nice to people'!
This Christmas will be Whitespace's third charity fundraising campaign. In their first year, the team of Whitespace Elves sourced an arcade grabber machine, and worked out how their clients could control it from their own desks to program the claw to grab and deliver presents. For everyone who had a go, the company donated £1 to charity, but for skilled operators who grabbed and delivered a present, Whitespace donated £5. This all helped deliver real presents to kids who might not have received anything else. With thousands of site visitors and hundreds of participants, in only two days, Whitespace were able to donate £1,670 to Forth 1's Cash for Kids charity appeal. In 2014, Whitespace started working with global charity Mary's Meals and they realised that by joining forces, they could increase the impact of their Christmas fundraiser. The company gave Whitespace time for free and some Whitespacers also donated their own personal time out of hours. The result was the ‘One More for Christmas campaign'. The cost of a typical Christmas dinner is £16 per person. But for just £12.20, Mary's Meals can provide food for a poverty stricken child in a place of education for an entire year. So Whitespace created a virtual Christmas dinner table and invited people to set a place for £12.20. In a month the company raised over £47,000 - enough to provide 3,300 children with a daily meal for a year. For Christmas 2015 Whitespace are planning to build on this success and reach a higher target.
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