My Manager
Leadership

Leadership Drives Engagement

Clear vision, trust and alignment from senior leaders shape how employees feel about the organisation - impacting company culture and wellbeing.
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Scottish Building Society

The Society hosts biannual Colleague Conferences, promoting team spirit and camaraderie. Employees from across six locations come together for these events, fostering a strong sense of belonging and unity.
The Society introduced new pension and electric vehicle salary sacrifice schemes, improving their benefits offerings and showing a commitment to fair treatment of employees.
The Society shares its strategic priorities, values, and behavioural framework with employees during annual offsites. This approach ensures transparency and trust in leadership and aligns all colleagues with the Society's journey.
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Financial Services
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People's Partnership

The company's Transformational Leadership Programme offers opportunities for skill development and career advancement. This programme helps employees to feel challenged and utilise their skills effectively.
People's Partnership encourages a sense of belonging and team spirit through its monthly wellbeing activities and social events like its yearly Summer BBQs and Festive lunches.
The senior leadership team at People's Partnership sets an example of transparency and inclusivity, with their open-door policy and visible presence, fostering trust in the organisation's leadership.
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Financial Services
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Harmony Fire

Harmony Fire recognises the importance of bringing its people together in order to develop strong relationships between individuals, teams, and departments. It provides a social fund for all employees to use on team building days such as escape rooms, go karting, and more.
Through consistent communication, leading by example, and implementing initiatives like training programmes and recognition events, the senior management team actively demonstrates and reinforces the organisation’s values, fostering a culture where all employees are encouraged to live by these principles.
At Harmony Fire, every employee is given a Personal Development Plan which is reviewed annually, providing them with the opportunity to develop into the roles that they want to progress their careers. Further, all managers are sent on a management training programme to enhance their leadership skills.
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Business Services
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Cornish Bakery

The company prioritises Wellbeing through an Employee Assistance Programme and a 24/7 GP line for quick medical access. Staff also receive an Employer funded healthcare cash plan and discounted gym memberships, supported by a culture that honours work-life balance by avoiding stressful, late-night shift patterns.
Leadership transparency is maintained through monthly Zoom calls and a weekly Dragon’s Den session, where any employee can pitch ideas directly to Directors. This ensures senior management remains accessible and that every team member’s voice can spark significant investment and innovation within the business.
Rather than a corporate-led approach, the company empowers each site to support local causes. Notable examples include the Padstow team raising £1,700 for the Mermaid Centre Trust and Sidmouth’s static cycle event raising over £2,000 for the YMCA, fostering deep community connections and pride.
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Leisure & Hospitality
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Costain

Costain prides itself on its inclusive culture and commitment to sustainability, as evidenced by its decarbonisation and climate resilience strategy. Employees value the company’s focus on creating a positive social impact and are proud to contribute to projects that aim to improve a million lives by 2030.
Costain prioritises employee wellbeing through initiatives such as the Menopause Plan and private healthcare packages, ensuring that personal health and work-life balance are maintained. These measures help to reduce stress and improve overall performance and satisfaction.
Costain's leadership is reflected in its core values of integrity, customer focus, safety and wellbeing, and environmental responsibility. These values guide the organisation and foster a culture where employees feel aligned with the company’s mission and direction.
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Construction & Engineering
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Capital Theatres

Wellbeing is a priority at Capital Theatres and there’s a dedicated employee-led group focusing on how to make a difference. Recent initiatives include a monthly meet-up hosted by different departments, where staff can take a moment to enjoy homemade cakes and chat with others. A staff choir offers the chance to connect and have fun.
The Leadership team ensures that all employees receive regular communications through a variety of different mediums. This includes organisation-wide 'Town Hall' meetings, where Directors hold question and answer sessions so employees can find out more about what matters to them.
Capital Theatres is committed to supporting access to the arts for everyone. It engages over 25,000 people of all ages in its ‘Creative Engagement’ programme, which enriches the lives of those in the local community. Employees volunteer at a relaxed panto for children with additional support needs, and there’s opportunities on offer for young creatives.
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Leisure & Hospitality
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Totalkare

The MyMediCash app provides participating employees with access to gym discounts. In contrast, employees based at Totalkare's Kingswinford offices can use the on-site gym and shower facilities free of charge. The organisation also has an employee assistance programme called help@hand which provides employees free access to mental health and other wellbeing support.
To improve its processes and working practices between teams the organisation uses RULE: Relationships – Understanding its customers and suppliers; Understanding - Mapping results to understand processes and where each person and function sits within it; Lean - Maximizing value and reducing waste and inefficiencies; Efficiency - measuring efficiencies made from the process
The CEO delivers face-to-face quarterly briefs to all employees to communicate how the business is performing against KPIs, the reasons behind that performance, and plans for the year ahead. Each quarter, all managers attend monthly departmental meetings of all other departments. This provides managers with the information to relay to their teams as appropriate.
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Manufacturing
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Transparity

The Winning From Anywhere® model supports work-life balance, allowing employees to work flexibly, which positively impacts their wellbeing.
Transparity’s leadership consistently communicates organisational health metrics and reinforces the value of each employee's role in the company's success.
Transparity's social responsibility is evident through initiatives like tree planting with The Woodland Trust and participating in charitable activities such as Boycott your Bed for Action for Children.
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Technology
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Saffron Housing Trust

Saffron Housing Trust fosters team building and collaboration by encourage employees to work together to help create its Inspirational Strategy. The organisation also arranges regular social functions to help strengthen team relationships such as its Quiz and Chips events.
Strategic objectives are shared with employees under three areas – Inspiring Trust, Inspiring Organisation, and Inspiring Community – these are also aligned to the company values. Colleague’s views and perspectives are important to the Trust and employees are encouraged to provide feedback through the Staff Forum.
All employees have one paid day annually to volunteer for a local charity or community project of their choice. Colleagues partner with local charities to choose from a range of volunteering opportunities, from environmental clean-ups to skill-based support. Teams are also encouraged to volunteer together to build relationships while making a collective impact.
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Housing Associations
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NHS Business Services Authority

NHS Business Services Authority prioritises employee wellbeing through initiatives like the ‘WeCARE cafes’, regular yoga and Pilates sessions and a dedicated wellbeing App. It also offers annual flu vaccinations and a comprehensive wellbeing support system.
NHS Business Services Authority's leadership is highly visible and proactive. The CEO pens a fortnightly blog and holds regular Q&A sessions to foster transparency and engagement. The Leadership Team supports the organisational values and principles, linking them clearly to the strategy.
The organisation is committed to social impact. It aims to deliver 50,000 hours of volunteering by 2029 and has established relationships with organisations like ‘Urban Green’ and ‘The People’s Kitchen’, truly putting back into society.
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Not For Profit Body's
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Understand your organisational health across all eight factors

You’ve explored the Factors - now discover how your organisation can gain deeper insight into what truly drives engagement and workplace culture.

Our approach measures organisational health across eight core areas: My Team, Leadership, My Manager, Personal Growth, My Company, Wellbeing, Fair Deal, and Giving Something Back. Together, they give you a complete view of how your people think, feel, and experience work.

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