What are companies doing with regards to 'My Manager'

What affect will focus on the 'My Manager' factor have?

My Manager - How employees feel about and communicate with their direct manager

The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.

Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor
My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.

When it comes to
My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work

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Technology

CAE Technology Services

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CAE Technology Services regularly brings it people together for events including charity fundraising activities, internal team events, and social activities. These activities and events could be fun, such as Macmillan Mighty Hike, Golf and Spa weekend, watching the NFL Super Bowl final at the office, or getting together for the organisation’s annual Mid-year Momentum event.
Creating a coaching culture has been a big focus for the organisation over the last 24 months. Two years on and its internal coaching programme thrives, with almost 20 coachees signing up and being partnered with a coach of their choice for the following 12 months.
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Housing Associations

Curo

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The organisation has adopted a spot salary model; it pays for the size of the role, not the person in it. Each role profile is evaluated by a panel and then external market data of average salaries is applied based on geographical location and sector-specific comparisons.

Curo’s managers are trained through its SHINE leadership programme to engage their managers in key ways to become future leaders within the business. This programme includes interactive sessions from keynote speakers, a series of masterclasses, peer support through action learning sets, seminars providing space for self-reflection, and action planning.

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Recruitment

Mane

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Mane reviews employee performance based on value driven career pathways. The organisation also offers colleagues the chance to attend an all-expenses paid trip abroad (recent destinations include Las Vegas and New York), which is achieved by hitting an agreed financial target. The trip serves as a huge motivator for high performance.
Mane is a member of The Recruitment Network (TRN) which provides managers with the opportunity to network amongst others in the industry who will be able to share experiences, insights, and other perspectives. TRN also has some useful content around management development and support which the organisation’s current and Future Leaders can access.
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VoucherCodes

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Managers at VoucherCodes are supportive and caring, ensuring their teams feel valued and heard. They actively engage with the employee suggestion box, addressing suggestions and fostering an environment of trust and transparency.
VoucherCodes encourages team spirit and belonging through inclusive social events and team competitions. The weekly trivia quizzes and charity-driven step challenges ensure a fun and collaborative atmosphere within the team.
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Technology

Softwire

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The organisation celebrates employee achievements and contributions during the "Softwire Awards". Potential winners are nominated by colleagues, and four prizes of £500 are awarded to the people who had most embodied each of the company’s four values (Kindness, Trust, Fun, and Caring about what we do).
Softwire provides specific Line Manager Training to all employees who are starting in a management role. This training has a mixture of management and leadership theory, workshops around how to give and receive great feedback, discussion forums where employees can bring real-life scenarios, and resources to continue to learn how to develop those skills.
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Financial Services

DF Capital

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Managers at DF Capital are supported through leadership development programs, a suite of wellbeing services and tools, and real-time manager training sessions and briefings. This comprehensive strategy empowers managers, facilitating a supportive, trusting, and caring environment for their teams.
The leadership team at DF Capital upholds and promotes company values in daily operations and decision-making processes. They communicate these values consistently through team meetings and company announcements, fostering a positive and cohesive culture within the bank.
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Recruitment

The Recruitment Group

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The Recruitment Group foster team spirit through pulse meetings for branch managers, regionals and head of departments every 3 months. Weekly teams meetings with branch managers and regional managers, and the sales team help provide organisational clarity, and yearly awards evenings with dinner and accommodation provided celebrate the employees who have live the Group’s values.
The Group has an Employee Assistant Programme which all colleagues have access to. Employees can access counselling services 24/7 and a wide range of self-help plans from debt management to improving sleep. The organisation also has a number of Mental Health First Aiders across its branch network that provide further support.
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Financial Services

Property Hub & Portfolio

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In addition to quarterly in-person whole group meetings, Portfolio and Property Hub’s CEO provides regular weekly updates through a group wide call. The organisation also has a longer monthly update call where all the department heads can update the whole business on where their focus is.
Portfolio and Property Hub runs a monthly Managers Breakfast where managers are able to learn new skills and techniques. Senior Leaders hold weekly meetings with managers and HR hold one-to-one meetings with all line managers monthly for a check in to identify where interventions may be needed to support emotional and mental wellbeing.
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Startline Motor Finance

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A management development programme was introduced as part of the Startline Academy in April 2023, designed to help grow and enhance management and leadership skills. The programme has been further enhanced with a new bespoke curriculum delivered by Startline Motor Finance’s partner, West College Scotland, which is accredited by the Chartered Management Institute.
The organisation's Startline Academy offers a central hub through which all employee growth and development is driven. Furthermore, the StartLearning platform provides employees with a library of reading material, video content, exercises and case studies alongside resources on self-development, management training, change and improvement, and wellbeing.
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Insurance

AllClear Travel Insurance

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A people-manager matrix or leadership-competency matrix is used by managers to evaluate their competencies and behaviours. A selection of courses covering e-learning, video learning and instructor-led training is available throughout the year, allowing managers to develop new skills and refine existing ones.
A team of 15 participated in the RideLondon-Essex 100 cycle event and raised more than £7,000 for Diabetes UK. The company is running small events, such as bake sales, and plans to reintroduce larger charity events towards the end of the year, supporting mental health and breast cancer charities and Children in Need.
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