
There is a non-hierarchical approach in the organisation which allows everyone to be heard and recognised. All managers and the senior team are visible and accessible. Offices are used only for meetings, and managers, including senior ones, sit among their teams.
The We Care programme offers 24-hour access to a private GP for employees and close family and household members, a second medical opinion, smoking-cessation sessions, mental health support, including up to 10 counselling appointments, life-events counselling and burnout prevention.
Whilst the pandemic meant fund-raising through challenges and events for the chosen charity, St Barnabas Hospice in Lincoln, was suspended until 2022, the group made monthly donations of hundreds of essential items to food banks at each of its locations throughout 2021, which is continuing this year.
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