CNG constantly discuss the business vision. In the POW WOW the directors focus on the vision and how the departments contribute to this. A common focus on this helps to ensure everyone is pulling in the same direction and everyone knows how they contribute. On top of these monthly reminders CNG also hold an annual get together in a local hotel where the vision for the year is laid out, this is never a stuffy affair and is always done in the usual fun CNG way! CNG believes in keeping the values and vision at the forefront. To aid this CNG has visual representations of the values around the office, the values are the most important thing at CNG and they underpin everything that they do and every decision that is made, they are the backbone of CNG. The values are a part of the everyday dialogue at CNG. As departments, staff are asked how they feel they have lived and breathed the values and if there were circumstances in which they could have been better embodied through actions. Scores are reviewed by the Senior Leadership, who can then see where they need to start pulling together as a team. A section of each monthly POW WOW is set aside to discuss the company values and a dedicated section on PUP offers a space for people to share their values experiences. Values training in induction and values refreshers are also fundamental parts of everyone's employment journey.

CNG are a new and proud supporter of the Princes Trust. The Senior Leadership have just entered into a three-year partnership with the charity. Currently CNG have recruited and continue to recruit for volunteers to take part in the scheme. Roles are varied from short term roles, centred around a day on specific skills or more long term mentoring roles for which CNG will allow employee volunteers time away from their day role to meet with a young person on a regular basis to provide guidance on achieving goals, searching for jobs and supporting with interview processes. The CNG Charity Committee also come together regularly in conjunction with in-house events team to organise their part in numerous projects. Most recently the team were encouraged to support local charity shops by pairing up and purchasing an outfit for one another to wear in the office. The company have also done charity fund raising for Help the Homeless and Guide Dogs for the Blind. As detailed above the Princes Trust Partnership will provide an opportunity for CNG employees to support people who are struggling in the community to get into employment due to their past. The Works Charity are currently working on a project to build a solar school, this would be a space that would provide young people with a number of practical activities that will form their learning and skills to secure employment in the future. CNG have made an initial investment of £28,000 to the project in order to get the building and creation of the school underway. Volunteers and mentors at the works charity will then be working with young people who have struggled in mainstream education and find difficultly entering employment due to lack of qualifications.

It's important at CNG that all staff looks after themselves this is encouraged through a variety of practices including ensuring staff have a good work life balance. The introduction of a cashback health scheme is one of the main schemes that CNG has introduced to try and encourage staff to stop and think about their wellbeing. The business has successfully run a wellbeing week. The week's focus was centred on drinking enough water, yoga, and mindfulness. To follow this on there was a walking week held whereby everyone was encouraged to ditch the sit down meets and get active by having walking meetings. The Friday of this week even saw the introduction of a dog into the CNG offices and provided an opportunity to walk Millie the dog. This is something that will be encouraged throughout the CNG year with different CNGers dogs. CNG has also partnered with a local gym and can now provide discounted Gym Memberships. To reduce stress and encourage people to shout up if they begin to feel stressed CNG have a few practices in place. An open door policy, everyone can talk to someone, if workloads are too much or something is causing them stress people always have somewhere to turn. Great work life balance with people at CNG encouraged to leave at the end of the day and not log in from home. Flexible workforce so cross trained staff can support other areas of the business when busy this creating relief if one team is particularly busy. A DMM development course which helps individuals understand stress and use working practices in order to relieve this. CNG also has break out areas that are comfortable to sit in and have access to entertainment such as televisions and even a pool table.