My Manager
Fair Deal

Fairness Counts

Pay alone doesn’t drive engagement - but perceived unfairness can quickly disengage employees. Fairness in context is what matters most.
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Vax Ltd

Team spirit is nurtured through employee-led football and badminton clubs and inclusive events like the THRIVE Festival, fostering strong bonds, shared energy and a sense of belonging across departments.
Growth at Vax is supported through the Achieve coaching framework, graduate pathways, and digital learning via GoodHabitz, enabling employees to develop technical, behavioural and leadership skills in real time and aligned to business needs.
Health and wellbeing benefits include private medical insurance with mental health cover, annual health checks and digital GP access, supported by subsidised gym memberships and a Cycle to Work scheme, reflecting the company’s commitment to accessible support.
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Loop Customer Management

Loop Customer Management offers a fair and competitive remuneration package, including a bonus scheme and annual pay deals. The company's clear Development Framework and levelling sessions between departments ensure transparency and fairness in progression and rewards.
Loop Customer Management encourages its employees to give back to society. Through charity fundraisers led by the Heart of Loop committee, the company raised over £14,000 for various charities in 2023-24, reflecting its commitment to social responsibility.
Through its "All About You" strategy, Loop Customer Management prioritises employee wellbeing. From mental health support and counselling services to the creation of supportive groups, the company is dedicated to promoting a healthy work-life balance.
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Business Services
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Zest

Zest allocates a dedicated training budget and holds monthly meetings to assess learning priorities. A new Learning Management System enhances access to materials and a comprehensive skills and development project aims to map clear career pathways for those wishing to advance within the organisation.
The company provides a fair deal through performance-related pay increases throughout the year. Additionally, a yearly bonus is awarded based on both company performance and personal performance, directly linking individual contributions to overall organisational success.
Managers at Zest are supported with a comprehensive Manager Toolkit, offering guidance on recruitment and performance management. This is complemented by proactive conversations with the People Team, along with ongoing training and development opportunities to help them confidently navigate their responsibilities and grow in their roles.
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Utilities
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PXC

The company champions a collaborative culture, encouraging team spirit and camaraderie through regular meet-ups and events within employee networks such as Women in Tech, fostering a sense of belonging and fun among colleagues.
PXC supports charitable initiatives, such as Ambitious About Autism and the annual Night of Ambition fundraising gala, demonstrating its commitment to societal contribution beyond profit motives.
Employees at PXC benefit from a comprehensive package that includes flexible working options, free home fibre connectivity, and generous parental leave policies, ensuring they feel well-treated and valued compared to similar organisations.
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Telecom
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Claire House Children’s Hospice

Claire House provides a Fair Deal to its employees, offering enhanced holidays, maternity and paternity pay and tax-saving schemes. These benefits demonstrate the organisation's commitment to treating its staff fairly and competitively.
Claire House is committed to giving back to society. Through events like the Claire Bear 3K, half and full marathons, Tough Mudders, and more, the organisation raises funds to support its mission.
Wellbeing is a priority at Claire House. The balance between work and home life is carefully considered, and the organisation offers schemes such as the Employee Assistance Programme to ensure the wellbeing of its staff.
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Charity's
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Norman Broadbent

Initiatives like 'NB Olympics' and regular practice-area ‘hub’ meetings instil a sense of camaraderie and teamwork among employees, fostering a sense of belonging and fun within the group.
Through comprehensive support programs, mental health counselling, and a flexible hybrid work model, Norman Broadbent prioritises employee wellbeing, fostering a healthy work-life balance and mitigating the impact of stress on personal health and performance.
With perks such as extended maternity leave, increased annual leave, and a day off on one’s birthday, Norman Broadbent offers a competitive benefits package, demonstrating its commitment to fair treatment of its employees.
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Recruitment
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KERB

KERB offers a company bonus scheme based on profit, impact, and engagement, and provides sales and target incentives. The "you've nailed it" award recognises those who go above and beyond with an annual, all-expenses-paid incentive trip, such as the upcoming trip to Copenhagen.
All line managers have been through an external strategic leadership training programme, focusing on key areas like strategy, professional management, and commercial leadership. This investment in their leaders ensures a high standard of guidance and support for the entire team.
KERB supports physical and mental health through Private Medical Insurance, a medical cash plan, and ClassPass. The Hospitality Action EAP provides confidential support, while a Mental Health committee organises initiatives, and there are 27 trained mental health first aiders.
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Food & Drink
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Consultiv Utilities Ltd

Consultiv Utilities offers its employees access to Vitality health, dental, vision, and hearing insurance, ensures its people can access premium healthcare services. Furthermore, its Employee Assistance Program offers a range of support, from mental health counselling to finance and legal advice. These benefits demonstrate the organisation’s firm belief in comprehensive employee wellbeing.
The organisation encourages employee volunteers to support local charities and community programmes. It offers logistical and financial support to staff who participate in the Great North Run, and it has members of staff competing in Total Warrior. On average it raises and donates between £4000 to £4500 a month.
Consultiv Utilities offers uncapped commission schemes which provide an infinite earning potential based on performance. Additionally, its bonus schemes are designed to celebrate not only individual achievements but also team and company success. These include monthly and yearly incentives based on personal, team, and company-wide targets, stirring collective responsibility and shared success.
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Utilities
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ForHousing

ForHousing holds regular webinars with open Q&A sessions, and also have various staff groups across the organisation. It also covers the cost of lunch once a month to help and does a hog roast lunch around Christmas time as well as other festive events. It further has Viva Engage to connect colleagues across the organisation.
Through its GIFT (Get Involved Find Time) programme, a network of volunteers work across the organisation to engage colleagues with volunteering activities in the communities and to lead on fund raising initiatives for its spotlight charity.
Through the STAR platform, real-time, multi-directional reward and recognition is available anytime anywhere. Colleagues can recognise one another via STAR platform any time, offering both monetary and non-monetary recognition options: eCards, Nominations, and Instant Awards. The social 'Wall of Fame' offers recognition, allowing others to comment and join in on recognition moments.
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Housing Associations
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ElectraLink

ElectraLink offers performance based pay increases and performance bonuses which are divided into three tiers. Tier One is for every employee and is based on company profit, paying out up to 100% if targets are beaten. Tier Two is team based targets for joint goals, and Tier Three is individual targets.
In 2023, ElectraLink introduced its Leadership Academy which is mandatory for anyone with line management responsibilities. It covers topics such as fair and inclusive recruitment, leadership styles, engaging your team, emotional intelligence, metrics, performance management, managing through change and building, and sustaining successful and high performing teams.
The organisation strongly believes in the importance of developing its people. On an annual basis, everyone sits down with their manager to have a development conversation and produce Personal Development Plans. Those identified as future talent can also access additional funds and ElectraLink is currently supporting three employees through their MBA.
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Technology
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Understand your organisational health across all eight factors

You’ve explored the Factors - now discover how your organisation can gain deeper insight into what truly drives engagement and workplace culture.

Our approach measures organisational health across eight core areas: My Team, Leadership, My Manager, Personal Growth, My Company, Wellbeing, Fair Deal, and Giving Something Back. Together, they give you a complete view of how your people think, feel, and experience work.

Why measure with Best Companies?

Get clarity across the eight factors that shape organisational health
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