My Manager
My Team

Team Cohesion = Performance

Our research shows strong team relationships boost productivity, decision-making and innovation. The My Team factor measures what matters most.
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1st Central

The company volunteers in the community and raises money for their charity, St Peter & St James Hospice via events and activities. They work with local colleges for work experience and support The Girls' Network which is a local charity supporting girls from low socio-economic backgrounds. They also financially support community events.

The company host events throughout the year to encourage teamwork like work shadowing, activities run during values week, mentoring, internal newsletters, charity volunteering. Fun Central is the company's sports & social committee organising activities such as quiz nights, barbecues and fundraising events such as an abseil which raised over £2,000.

The company host events throughout the year to encourage teamwork like work shadowing, activities run during values week, mentoring, internal newsletters, charity volunteering. Fun Central is the company's sports & social committee organising activities such as quiz nights, barbecues and fundraising events such as an abseil which raised over £2,000.

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YHA

YHA have held numerous team building events within their hostels and national office to underpin the values of the organisation and celebrate the achievements of the last year. These include an organisation wide awards ceremony, a national office Summer BBQ and individual team building days for their teams and departments.

YHA have held numerous team building events within their hostels and national office to underpin the values of the organisation and celebrate the achievements of the last year. These include an organisation wide awards ceremony, a national office Summer BBQ and individual team building days for their teams and departments.

YHA hold a People Forum every quarter, which enables employees across all levels of the organisation to offer input, feedback and ideas. They also hold monthly Team Briefs in each region and Managers in all regions have the opportunity to feedback on business initiatives. There are monthly Directorate Meetings held at National Office for all employees within the Directorate to attend and actively participate in. In hostels, there are daily 'huddles' where the Hostel Manager communicates relevant information to Team Members and asks for ideas.

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Worldwide Recruitment Solutions Limited

Mark Brown, Managing Director, hosts quarterly improvement meetings with the objective of meeting the challenges consultants face on a day-to-day basis. Each representative canvases their colleagues for challenges and suggestions which are communicated at the meeting. Action points and minutes are distributed with timelines for suggestions that can be implemented. The quarterly Marketing forums allow consultants to feed back ideas they have about that aspect of the business. They also have a suggestions box. All suggestions are taken seriously and many of them have been implemented as a result.

Mark Brown, Managing Director, hosts quarterly improvement meetings with the objective of meeting the challenges consultants face on a day-to-day basis. Each representative canvases their colleagues for challenges and suggestions which are communicated at the meeting. Action points and minutes are distributed with timelines for suggestions that can be implemented. The quarterly Marketing forums allow consultants to feed back ideas they have about that aspect of the business. They also have a suggestions box. All suggestions are taken seriously and many of them have been implemented as a result.

Mark Brown, Managing Director, hosts quarterly improvement meetings with the objective of meeting the challenges consultants face on a day-to-day basis. Each representative canvases their colleagues for challenges and suggestions which are communicated at the meeting. Action points and minutes are distributed with timelines for suggestions that can be implemented. The quarterly Marketing forums allow consultants to feed back ideas they have about that aspect of the business. They also have a suggestions box. All suggestions are taken seriously and many of them have been implemented as a result.

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World First

World First are dedicated to giving something back to the community, and have an energetic workforce that always enjoys getting behind their initiatives. The company's ten-strong Corporate Social Responsibility team is always proactive in looking for ways in which they can help in the community, but any member of staff who has any ideas about organisations they can help, is always encouraged to come forward and let the company know how. For over a year, World First has teamed up with the London based homeless charity We Are Trinity. They have been involved in events like sleep outs in the streets and helping serve Christmas dinner to those that We Are Trinity helps. Also last Christmas, they delivered stockings of useful things to those that had just come off the streets and needed to kit out their new home with essentials. At Easter, some of their staff member donned their bunny ears and went to the Demelza Hospice For Children, and gave out Easter eggs to the children and their families.

Both founders, Jonathan and Nick, are completely accessible and operate an open door policy for all employees. Having been there at the start, they are both fiercely protective of the company's culture and ethos, and insist that their standards remain as high as day one and as they grow. Jonathan and Nick are often spotted walking round the office chatting to the various teams about how they are doing, both in and out of work. Staff are actively encouraged to share ideas about the company and many of these ideas have shaped the way they work today. From day one at the company, employees get an induction talk from Jonathan and he imparts the company's culture and values on everyone, engaging new hires in the organisation. Jonathan also holds monthly round ups to keep everyone in touch with how the business is doing, so everyone feels that are in touch with the company's performance, not just management. He is also on-hand to celebrate the On Your Side winners – making them feel extra special for getting the attention of the CEO. Finally, both Jonathan and Nick always attend company parties and events, where they chat to everyone and make any newcomers feel welcome. At the company's recent tenth birthday party, they both made a short speech highlighting the best, worst and funniest moments of the last ten years which further drew employees into the World First family.

World First believe that as well as the big things – like private pension and healthcare provision – the little things are important too. They have found that one of the things they do that employees love the most is the World First Breakfast. Free every morning, everyone can help themselves to cereal, toast and preserves, fruit, yoghurt, coffee and tea. World First staff members also take part in various sporting activities, and they have their own cricket and netball teams, amongst others. World First also have a life coach on site every two weeks, so if there's anything employees want to discuss confidentially, this option is available to them, with no questions asked.

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Vision Critical

Vision Critical encourage their employees to be active by providing bike racks, a free gym onsite and subsidised yoga sessions and massage - along with shower facilities. The company have changed to a Medical insurance plan that provides rewards and discounts for living a healthy and active lifestyle and actively encourages staff to take time out to rest and relax.

Vision Critical encourage their employees to be active by providing bike racks, a free gym onsite and subsidised yoga sessions and massage - along with shower facilities. The company have changed to a Medical insurance plan that provides rewards and discounts for living a healthy and active lifestyle and actively encourages staff to take time out to rest and relax.

Vision Critical held their Summer Picnic on the 3rd of July from 1pm until late. The picnic was held on Clapham Common and the day involved a picnic lunch with drinks, team events and games to have fun and also team building across departments. It is a celebration of all of the hard work and effort from the entire team over the past year - it is an opportunity for the company to say thank you and for the employees to enjoy some fun and social time together away from the office.

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Vacherin

Following on from Vacherin's success of the Health Matters their Health and Wellbeing Initiatives, they have now set up similar training sessions for all employees. These include the following to achieve a feeling of optimised health and wellbeing. Planned days - Balancing Blood Sugar Stress Management, Well Balanced meals, Summer Body & Fitness, Food & Mood Optimum Nutrition, Healthy up your Heart, Boost your Immunity, Beat Fatigue.

Vacherin support and encourage their staff in their work in local communities and charities – allowing 2 days per year off for volunteering activities. They organise volunteering days with the Fareshare charity for their staff to help distribute food to the homeless and in need. Vacherin present to hospitality students to promote the catering industry and build students' understanding of their sector. They encourage fundraising yearly for their chosen charity Debra, and offer the option of fundraising for their own chosen charity. Vacherin regularly present to colleges and universities to promote understanding of their industry, and take placement students from one day up to one year. They have a partnership with Lewisham College whereby they have dozens of staff taking NVQ qualifications, they are setting up apprenticeship schemes and they take students on work placement as well as into their first permanent employment, and hospitality management placement students from Portsmouth & Bournemouth University, giving them invaluable experience in all aspects of the contract catering industry.

Following on from Vacherin's success of the Health Matters their Health and Wellbeing Initiatives, they have now set up similar training sessions for all employees. These include the following to achieve a feeling of optimised health and wellbeing. Planned days - Balancing Blood Sugar Stress Management, Well Balanced meals, Summer Body & Fitness, Food & Mood Optimum Nutrition, Healthy up your Heart, Boost your Immunity, Beat Fatigue.

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UKRD Group Limited

Every year UKRD hold full day training events for every team across the company which focuses upon their core values and ambitions and in addition, at each location, business teams are also taken out of their environments for team building days whether it be survival training, sailing or a day at the races.

The manner in which UKRD operates and are required to do so by the company's core values necessitate operating in a way that aligns their management style and how they manage with company's values.

Every year UKRD hold full day training events for every team across the company which focuses upon their core values and ambitions and in addition, at each location, business teams are also taken out of their environments for team building days whether it be survival training, sailing or a day at the races.

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TranslateMedia Limited

All areas of senior management have spent the last 18 months collaborating on the company's proprietary workflow platform, STREAM, in which they manage the lifecycle of their client and translator relationships. TranslateMedia was extremely keen to develop a service and platform that served the company's needs both in the present and future, by facilitating internal communication and ensuring every employee has a perfect understanding of each client relationship. TranslateMedia's senior management team encourages every area of the business to participate and bring their own unique blend of experience and expertise to drive a system that will not only continue to improve productivity, but will provide each team member the historical prospective and communications that have previously taken place by team members in other areas of the company.

All areas of senior management have spent the last 18 months collaborating on the company's proprietary workflow platform, STREAM, in which they manage the lifecycle of their client and translator relationships. TranslateMedia was extremely keen to develop a service and platform that served the company's needs both in the present and future, by facilitating internal communication and ensuring every employee has a perfect understanding of each client relationship. TranslateMedia's senior management team encourages every area of the business to participate and bring their own unique blend of experience and expertise to drive a system that will not only continue to improve productivity, but will provide each team member the historical prospective and communications that have previously taken place by team members in other areas of the company.

All areas of senior management have spent the last 18 months collaborating on the company's proprietary workflow platform, STREAM, in which they manage the lifecycle of their client and translator relationships. TranslateMedia was extremely keen to develop a service and platform that served the company's needs both in the present and future, by facilitating internal communication and ensuring every employee has a perfect understanding of each client relationship. TranslateMedia's senior management team encourages every area of the business to participate and bring their own unique blend of experience and expertise to drive a system that will not only continue to improve productivity, but will provide each team member the historical prospective and communications that have previously taken place by team members in other areas of the company.

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Trafford Housing Trust

Employees at Trafford Housing Trust are rewarded in a number of ways through the Star system, with the primary intention of being something which the employee is individually pleased to receive. For some employees, this may be a shopping voucher for others a trip to a football match or a bottle of wine. There is also group rewards. For example, Managers take their team for breakfast or lunch or just buy pizzas for the whole team to enjoy. Managing Directors hand write cards when somebody has been nominated for a reward. These are hand written and posted to the individuals address to be received on a Saturday, so they can read them at home.

THT has embraced and seen the benefits of coaching over the last 12 months, through a management coaching programme, supported by group training sessions to reinforce common developmental themes. In a survey conducted with approx. 50 THT managers early last year, it has in some cases transformed the way people view their role, with managers reporting increased levels of confidence and self-belief (88%), improved performance management capability (95%) ability to look at problems and issues in new ways (93%) motivation/inspiration to make improvements or try new things (88%). These successes are in part due to the fact that the remit was clear, it was about specifically improving management skills but at an individual level – so people received the direct support that they needed to improve as opposed to a ‘one size fits all' training approach. The message also coming back from managers, is that whilst they wish to continue coaching, they are keen to embed this within the organisation through the development of a cross section of staff to provide internal coaching that can support teams as well as individuals creating a coaching culture for THT and a key objective of the company's Management Development next year is to develop this.

Employees at Trafford Housing Trust are rewarded in a number of ways through the Star system, with the primary intention of being something which the employee is individually pleased to receive. For some employees, this may be a shopping voucher for others a trip to a football match or a bottle of wine. There is also group rewards. For example, Managers take their team for breakfast or lunch or just buy pizzas for the whole team to enjoy. Managing Directors hand write cards when somebody has been nominated for a reward. These are hand written and posted to the individuals address to be received on a Saturday, so they can read them at home.

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TMW

TMW have an on-going programme of leadership development for the Management Board, comprising of up to 5 full off-site away day sessions over a period of 12 months, devised specifically to help create a more cohesive, empowered leadership team. Content typically covers everything from interactive sessions in the work environment, through to external team-building activities from treasure hunts to fact-finding exercises. Their Summer party last year was also heavily weighted on team building, as they had different groups working together creatively to produce the best photos during their ‘Instagram hunt'. The company also hosted a Pumpkin carving competition on Halloween, where each department had to work on carving a pumpkin together – and the quality of what was presented was outstanding!

TMW's founding partner and Group CEO, Richard Marshall, has an unusually honest and open style which makes people feel empowered and truly part of the business. There's a TV series called Back to the Shop Floor but in truth, Richard spends as much time on the shop floor as he does in Executive Board meetings! If, for example, a pitch opportunity comes in and it's all hands to the deck, Richard throws himself at it without any questions. This inspires respect from those around him and a desire to go the extra mile for him. He genuinely cares about people in the business and has a knack of knowing most of the detail of what's going on. He's also very intuitive, quickly spotting when things aren't quite right, either at the level of an individual or more broadly, in business matters. He's been described in an article in the trade press as 'one of the nicest people in the business' and most of TMW would agree with this.

TMW have an on-going programme of leadership development for the Management Board, comprising of up to 5 full off-site away day sessions over a period of 12 months, devised specifically to help create a more cohesive, empowered leadership team. Content typically covers everything from interactive sessions in the work environment, through to external team-building activities from treasure hunts to fact-finding exercises. Their Summer party last year was also heavily weighted on team building, as they had different groups working together creatively to produce the best photos during their ‘Instagram hunt'. The company also hosted a Pumpkin carving competition on Halloween, where each department had to work on carving a pumpkin together – and the quality of what was presented was outstanding!

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