What are companies doing with regards to 'My Team'

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One Way

One Way have an induction training programme, progressive career path, regular one to ones, annual appraisals, internal training workshops and external training which are organised as appropriate relevant to role, an online HR system with logbook detailing training and development for each team member.

One Way is a respected and rapidly growing recruitment company for the construction industry, with specialist expertise in the built environment, rail, civil engineering and heavy plant. They place top quality construction professionals, technical and management staff, and trades and labour roles right across the UK. They are building an enviable reputation for uncompromising professionalism and integrity, setting new standards for the industry. Their strength is their ability to match the right people to the right jobs. They take the time to understand thoroughly what they are looking for, and then use the extensive database and industry knowledge to find exactly the right combination of skills, experience and accreditations. They are known in the construction industry for being thorough, well prepared and professional. Every candidate is carefully vetted for their eligibility to work and compliance with required standards. Each Team Member is given a Welcome Folder when they join the One Way Team which includes details of the company's Unique Selling Points, Core Values and Cultural Values.

One Way have an induction training programme, progressive career path, regular one to ones, annual appraisals, internal training workshops and external training which are organised as appropriate relevant to role, an online HR system with logbook detailing training and development for each team member.

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Ombudsman Services

A local charity of the year is chosen by the Ombudsman Services employees. The local charity the organisation is supporting this year is the Shannon Bradshaw Trust. Events in aid of the charity that have taken place in 2016 include a football fun day, a walking challenge and dress down days. Ombudsman Services also encourage staff to take individual leadership roles in the community, such as being a school governor. Teams have supported local charities such as a RSPCA site that needed some outside maintenance and decorating. Ombudsman Services is also committed to fair treatment of its employees, potential employees and service users. They actively promote equal opportunity for all with the right mix of skills, knowledge and talent and welcomes applications from a wide range of candidates, including those with criminal records.

Ombudsman Services employees are invited annually to vote for a local charity and have the opportunity to volunteer to be part of the charity crew with all areas of the business represented. One of the activities for the crew in 2016 was to organise a group to take part in the Yorkshire Three Peaks challenge. Later in the year the crew organised a Christmas fair. Throughout the year they encourage friendly team competition by running desk decorating challenges, with prizes including a meal out for the whole team. Also, Ombudsman Services foster team spirit through initiatives like ‘Women in the Workplace', taking part in Pride and running informal ‘Meet the Exec' sessions. Their employee voice group Novus works across the organisation with business leaders to support the cascade of information and gain consensus on key topics. The group played a pivotal role in the engagement of colleagues with the 2014/15 office move and are now working on consultation about supporting better attendance management and a wellbeing programme. Finally, there is the sports and social team who coordinate activities, including regular football sessions and an annual Halloween quiz.

There is an overall programme to support and develop Ombudsman Services Managers to be at their best. This programme includes refresher training sessions, as prior to mid-year reviews taking place a programme was provided for Managers focusing on the preparation and delivery of the review meeting, including dealing with challenges from employees. Managers also have access to online learning. This contains e-learning modules, guides and checklists around ‘Performance & Development', ‘Coaching & Mentoring' and ‘Managing People'. One to one coaching is provided to Managers using both internal and external coaches. An internal accreditation is awarded to those Managers consistently demonstrating effective coaching and observation is continued on a less regular basis to encourage maintenance of standards. Mentoring is supported within the organisation and a number of Managers have an internal mentor as part of their development. Objectives are set at the beginning of the year and are a basis for gauging progress and performance. Managers have a monthly conversation with their own Manager to discuss progress against their objectives and general wellbeing. Regular observations of one to one's and coaching sessions with team members also take place, with feedback and suggestions for development being provided to all Managers.

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Old Mill

Out of Old Mill's total head count of 243, over 70 are currently training to be Accountants, Tax Advisers or Financial Planners. This represents a huge investment in the future of Old Mill and is all supported by the company's Coaching and Mentoring programme. Trainees are also rotated around Old Mill so that they can appreciate the different parts of the business when advising clients in the future. The Leadership Programme covers all employees from Trainee through to Partner level and increases self-awareness of how they impact on others. This programme has been designed in conjunction with the Centre for Leadership Studies at the University of Exeter.

Old Mill's Leadership Programme has made a big difference with the Managers. It focuses on how people impact on others and has been specifically designed to align with Old Mill's values and goals. The company have also had specific developmental issues with one or two Managers. The company culture encourages Managers and employees alike to want to change and develop. Old Mill have had some great results through individual coaching, all by using a mixture of both internal and external Coaches. The performance of the Managers is measured in financial terms on a month by month basis. The company's appraisal system also measures performance against specific objectives and organisational values. Finally, a very comprehensive psychometric and 360 evaluation of the Managers is repeatedly completed.

Old Mill's Leadership Programme has made a big difference with the Managers. It focuses on how people impact on others and has been specifically designed to align with Old Mill's values and goals. The company have also had specific developmental issues with one or two Managers. The company culture encourages Managers and employees alike to want to change and develop. Old Mill have had some great results through individual coaching, all by using a mixture of both internal and external Coaches. The performance of the Managers is measured in financial terms on a month by month basis. The company's appraisal system also measures performance against specific objectives and organisational values. Finally, a very comprehensive psychometric and 360 evaluation of the Managers is repeatedly completed.

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NTT DATA

In addition to NNT Data offering occupational health and the Employee Assistance Programme, the company promotes the sabbatical and flexible working policy and also encourages employees to utilise these benefits. The business also encourages employees to take all annual leave throughout the holiday calendar year. The company recognises that in unfortunate circumstances an employee may need to take up to five days paid leave, which is another benefit used to assist employees with wellness and their return back to work.

In addition to NNT Data offering occupational health and the Employee Assistance Programme, the company promotes the sabbatical and flexible working policy and also encourages employees to utilise these benefits. The business also encourages employees to take all annual leave throughout the holiday calendar year. The company recognises that in unfortunate circumstances an employee may need to take up to five days paid leave, which is another benefit used to assist employees with wellness and their return back to work.

NTT Data's Reward and Recognition Programme is designed to recognise and celebrate the valuable contributions of all the company's employees across the UK. This recognition can be for anything, from daily achievements that deliver greater value to clients to the implementation of ground-breaking innovation. To be selected for a Recognition Award, employees must demonstrate outstanding commitment and achievement. For a bronze Award staff receive £250, for silver Award's £500 and for the Gold Award it is £1,000. In addition there is the Team Award Team event, where rewarded individuals and teams are recognised in Town Hall meetings and presented with a glass trophy.

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No1 Lounges Ltd

One of No1 Lounges main focuses of 2016 has been to improve employees' development so their people feel supported, empowered and engaged in their own progression. The company recognise the importance of internal promotion and it's key that they support their people throughout their employment with us. Over 70% of employees with a length of service over four years have achieved promotions, with many starting in Team Member roles and progressing into local and central Management Teams. To ensure new starters feel supported on their journey at No1 Lounges they have recently launched the ‘Flying Start' programme, which charts the personal development of employees in their first three months. This enables them to chart their progression and set clear and achievable objectives. No1 Lounges operational training programme, held on ‘Up In The Air Days', brings their people together to share knowledge and experiences while learning interesting, diverse and relevant skills. The programme is designed for the employee to opt in and sessions are facilitated by the in-house trainer, HODs or the external L&D partner ‘Purple Cubed'.

No1 Lounges reward their operational staff with a ‘Performance Bonus' of up to 15% of gross salary each month. The bonus is awarded in two parts, one of 5% and one of 10%. Performance is linked directly to guests' experiences, which they receive in the lounge each day with a feedback questionnaire. 5% is attributed to each team achieving the target Net Promoter Score within the lounge and 10% is awarded based on how guests score certain aspects of their experience which are relevant to each role. The Performance Bonus scheme is free of any management bias and is not connected to the company's financial performance, which No1 Lounges believe to be unique in the world of hospitality. In addition to the Performance Bonus scheme the company also operate ‘on-the-spot' rewards for extra-special service moments, all in recognition of people going above and beyond in the delivery of the lounge experiences. These include tickets to the cinema and theatre, spa days, extra holiday time and high street vouchers.

It's integral to the successful running of No1 Lounges that every employee has a comprehensive understanding of the broader workings and objectives of the business. That's why ‘Tray Days' and ‘Desk Days' take place regularly and are open to all employees, from Heads of Department to housekeepers. Desk Days allow operational employees to spend time with each department in Head Office (referred to as the London Office to avoid hierarchy) and Tray Days give the London Office valuable exposure to the workings of lounges. The CEO Phil Cameron is extremely hands on. Phil, Joe (Head of Operations and Jamie (Head of People) spend at least two days a week in the operations, supporting the Managers, Supervisors and Team Members. They also have a weekly call with each lounge Manager, which takes place every Monday morning. The running of the operations is complex and Phil believes high pressured situations need to be handled calmly, while keeping the businesses objectives front of mind. He aims to inspire his teams by ensuring he's personable, passionate and present. One distinctive initiative that demonstrates the way the Phil engages colleagues in the organisation is ‘Grill Phil'. These take place every six weeks at each airport and allow him to communicate any business updates and new ideas directly. Staff can then ‘grill' him on any topics and raise any issues, which the company believe is key to engagement. The majority of actions to come out of a Grill Phil are implemented or responded to within a month of the meeting to ensure employees feel listened to, supported and an integral part of No1 Lounges development.

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Nix Communications

NIX offer the following support to their Managers: Job Shadowing Internal Coaching / Mentoring. Specifically, a managers' forum takes place at the board meeting in which all managers are invited to discuss any concerns they have and to run ideas past each other and also seek the experience and expertise of other management team members. Board meetings take place once a quarter. Training in specific areas is offered by the management team as a whole to one another. Reviews are set Annually for all staff members regardless of grade. All staff are encouraged to discuss any concerns, or provide praise for any member of staff regardless of where they sit on the hierarchy.

Nix Communications offers discounted BUPA health insurance policies to staff after a period of employment of 12 months. Wellbeing is important to NIX for all its staff. Various activities including ‘Tone Up Tuesdays' take place in the office. A member of staff is also a qualified Personal Trainer so she leads the sessions. They also run Lunchtime Fit Clubs. An open and communicative approach is adopted to the mental wellbeing of their employees allowing staff members to talk and discuss any concerns or workload issues to members of the management team, without prejudice. A recent addition to the NIX office, is a Shiatsu Massage Chair, this chair is the real deal and cost several thousand pounds. It is free to use and is positioned in NIX's breakout area, along with all the movies, PS4, Pool Table, Sonos Music, and arcade games machines! They always have music in the office which everyone can change. The company have a fantastic breakout area and encourage people to use this. They also encourage people to be active, providing people with headsets so they are not tied to their desk when on calls.

Nix Communications offers discounted BUPA health insurance policies to staff after a period of employment of 12 months. Wellbeing is important to NIX for all its staff. Various activities including ‘Tone Up Tuesdays' take place in the office. A member of staff is also a qualified Personal Trainer so she leads the sessions. They also run Lunchtime Fit Clubs. An open and communicative approach is adopted to the mental wellbeing of their employees allowing staff members to talk and discuss any concerns or workload issues to members of the management team, without prejudice. A recent addition to the NIX office, is a Shiatsu Massage Chair, this chair is the real deal and cost several thousand pounds. It is free to use and is positioned in NIX's breakout area, along with all the movies, PS4, Pool Table, Sonos Music, and arcade games machines! They always have music in the office which everyone can change. The company have a fantastic breakout area and encourage people to use this. They also encourage people to be active, providing people with headsets so they are not tied to their desk when on calls.

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NHBC

In designing the NHBC's bonus structure the organisation have recognised that whilst all employees can influence business performance, those at lower grades have considerably less influence than Senior Managers on corporate objectives. As a result of this, to drive and recognise employee performance NHBC have weighted the bonus calculations for lower graded employees, allowing them to have greater influence over their bonus achievement. For most employees the bonus is based on 75% individual performance and 25% Company performance, whilst the CEO is 85% Company performance. This means that lower graded employees will receive a substantial proportion of bonus if they perform well but the Company does not over achieve.

In designing the NHBC's bonus structure the organisation have recognised that whilst all employees can influence business performance, those at lower grades have considerably less influence than Senior Managers on corporate objectives. As a result of this, to drive and recognise employee performance NHBC have weighted the bonus calculations for lower graded employees, allowing them to have greater influence over their bonus achievement. For most employees the bonus is based on 75% individual performance and 25% Company performance, whilst the CEO is 85% Company performance. This means that lower graded employees will receive a substantial proportion of bonus if they perform well but the Company does not over achieve.

NHBC six core principles or behaviours are integral to an organisational wide recognition scheme called Star Awards, a scheme that is open to all employees. Staff can nominate colleagues for work or actions that embody one or more of the NHBC behaviours. The nominees receive notification of the nomination and their names are posted on the organisation's intranet. At the end of the year the nominations go forward to a cross sectional judging panel, with winners and runners up of each category being invited to attend a gala event.

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NG Bailey

NG Bailey utilise opportunities to work with external partners as part of their approach to employee development. The company's educational outreach activities are supported by employees from every level of the organisation, from apprentices to Executive Team Members. Individuals can find themselves undertaking the simplest of tasks, from organising a careers discussion with a class or year group to working as part of a team developing a day of STEM (science, technology, engineering and maths) related activities for 300+ students. This challenges them to use their existing management and leadership skills in a very different and unpredictable environment, as well as offering an opportunity to take part in something extremely rewarding. NG Bailey also work with existing clients to carry out “dragons den” type workshops, were they put forward a group from one of their talent programmes to work with clients who are looking for inventive ideas to tackling the problems they are facing in their own businesses. This provides a great opportunity to apply their strategic thinking skills to unusual problems whilst working to tight deadlines in a foreign environment.

Community forms part of NG Bailey's responsible business strategy ‘One Approach'. Last year the company launched their first charity partnership with Macmillan. Chosen by their employees via a company-wide vote, the aim was to raise £50k within 12 months. Due to the passion, enthusiasm and team spirit, NG Bailey extended the partnership by a further six months to enable employees to continue with their fundraising. By doing this, the company raised almost double its target and enabled teams to break down silos, creating new working relationships within many of their divisions. They have also continued to match funds for other charitable activities that have amounted to £9,560 so far this year. For every person NG Bailey employ they will have helped another two young people to be more successful in their future careers. They've also launched Inspire, their award-winning STEM (science, technology, engineering and maths) school engagement programme that aims to engage with over 5,000 young people by 2018. This year the company have engaged with 1,511 (3,007 in total) young people to encourage them to consider a career in engineering. Earlier this year, Cal Bailey the Sustainability Director was invited to join the Business in the Community (BITC) Yorkshire and Humber advisory board. As part of the board, Cal is working with businesses across the region to forge better relationships between business and society and looking at ways UK employers can create fairer opportunities for ex-offenders, disadvantaged young people, homeless and those recovering from addiction via a number of related programmes facilitated by BITC.

NG Bailey utilise opportunities to work with external partners as part of their approach to employee development. The company's educational outreach activities are supported by employees from every level of the organisation, from apprentices to Executive Team Members. Individuals can find themselves undertaking the simplest of tasks, from organising a careers discussion with a class or year group to working as part of a team developing a day of STEM (science, technology, engineering and maths) related activities for 300+ students. This challenges them to use their existing management and leadership skills in a very different and unpredictable environment, as well as offering an opportunity to take part in something extremely rewarding. NG Bailey also work with existing clients to carry out “dragons den” type workshops, were they put forward a group from one of their talent programmes to work with clients who are looking for inventive ideas to tackling the problems they are facing in their own businesses. This provides a great opportunity to apply their strategic thinking skills to unusual problems whilst working to tight deadlines in a foreign environment.

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New Charter Group

New Charter Group are committed to raising awareness of dementia within the community and have therefore adopted Dementia Friends and the Alzheimer's Society as their corporate charities. They have pledged to create as many new Dementia Friends as possible within their local communities by allowing any employee to attend a Dementia Friend awareness session during working time. This is achieved by enabling two colleagues to train as Dementia Friend Champions, allowing them to deliver awareness sessions and create new Dementia Friends. Every employee is entitled to an extra two days leave per year on top of their annual entitlement to give time back to working with charities or community initiatives of their choice. New Charter Group assist adults to help them become work ready and move them into secure paid employment or volunteering by delivering weekly work clubs. This enables New Charter to best support vulnerable individuals who are at risk of homelessness, ex-offenders and/or people who are recovering from addiction. They deliver this employment support in partnership with the local authority's Adult and Community Learning Programme and The Lifeline Project. Lifeline colleagues and volunteers accompany customers to the work club, offering one to one help and support with CV writing, job seeking and overcoming multiple barriers into employment.

New Charter Group are committed to raising awareness of dementia within the community and have therefore adopted Dementia Friends and the Alzheimer's Society as their corporate charities. They have pledged to create as many new Dementia Friends as possible within their local communities by allowing any employee to attend a Dementia Friend awareness session during working time. This is achieved by enabling two colleagues to train as Dementia Friend Champions, allowing them to deliver awareness sessions and create new Dementia Friends. Every employee is entitled to an extra two days leave per year on top of their annual entitlement to give time back to working with charities or community initiatives of their choice. New Charter Group assist adults to help them become work ready and move them into secure paid employment or volunteering by delivering weekly work clubs. This enables New Charter to best support vulnerable individuals who are at risk of homelessness, ex-offenders and/or people who are recovering from addiction. They deliver this employment support in partnership with the local authority's Adult and Community Learning Programme and The Lifeline Project. Lifeline colleagues and volunteers accompany customers to the work club, offering one to one help and support with CV writing, job seeking and overcoming multiple barriers into employment.

New Charter Group are committed to raising awareness of dementia within the community and have therefore adopted Dementia Friends and the Alzheimer's Society as their corporate charities. They have pledged to create as many new Dementia Friends as possible within their local communities by allowing any employee to attend a Dementia Friend awareness session during working time. This is achieved by enabling two colleagues to train as Dementia Friend Champions, allowing them to deliver awareness sessions and create new Dementia Friends. Every employee is entitled to an extra two days leave per year on top of their annual entitlement to give time back to working with charities or community initiatives of their choice. New Charter Group assist adults to help them become work ready and move them into secure paid employment or volunteering by delivering weekly work clubs. This enables New Charter to best support vulnerable individuals who are at risk of homelessness, ex-offenders and/or people who are recovering from addiction. They deliver this employment support in partnership with the local authority's Adult and Community Learning Programme and The Lifeline Project. Lifeline colleagues and volunteers accompany customers to the work club, offering one to one help and support with CV writing, job seeking and overcoming multiple barriers into employment.

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Network Telecom (UK) Ltd

The Senior Management Team is committed to the values of the organisation and communicate this throughout the business. They hold team meetings with staff involvement, listen to employees and hold one to one reviews for constant improvement. They also work long hours to ensure they are accessible. The team lead by example and are very hands on. The CEO engages with staff at all levels and attends both private and business functions. He leads by example, is motivating and always inspiring. He will spend time in various departments getting to know staff and how they work. He will also ensure all new staff are introduced to him personally to make them welcome into the organisation. The CEO is a people person and enjoys engaging and listening to his staff. Employee development is encouraged through personal development plans and one to one reviews. Network Telecom is also accredited Investors in People, which emphasises the company commitment to developing and investing in their staff.

Network Telecom encourages cross training, where staff spend time in other departments to see how they interact with the processes in other teams. The company also operates an employee suggestion scheme called 'Motivational Marvin', where high street vouchers are rewarded for the winning ideas/suggestions.

The Senior Management Team is committed to the values of the organisation and communicate this throughout the business. They hold team meetings with staff involvement, listen to employees and hold one to one reviews for constant improvement. They also work long hours to ensure they are accessible. The team lead by example and are very hands on. The CEO engages with staff at all levels and attends both private and business functions. He leads by example, is motivating and always inspiring. He will spend time in various departments getting to know staff and how they work. He will also ensure all new staff are introduced to him personally to make them welcome into the organisation. The CEO is a people person and enjoys engaging and listening to his staff. Employee development is encouraged through personal development plans and one to one reviews. Network Telecom is also accredited Investors in People, which emphasises the company commitment to developing and investing in their staff.

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