Personal Growth - How employees feel about training and their future prospects
When it comes to Personal Growth, focusing on providing growth and development opportunities will make people feel invested in as individuals, so are more likely then to feel better about the Fair Deal factor.
The CEO treats all staff with respect and gives them the opportunity to speak to him directly if they have concerns regarding the business or themselves. He shows not only an interest in their time at work but in their families outside interests. In the short time he has been in post he has been very keen to seek to harmonise and improve terms and conditions for all staff. The MD ensures that he visits all sections of the business and speaks to as many staff as possible. He engages well and proactively with staff at all levels across the business. Due to the nature of the business a great amount of on-the job training takes place, particularly for field staff. This type of on-going training enables staff to maintain and develop their skills. There is on-going support available from experienced managers and staff. The business is proficient in providing support and guidance whilst business continues. For a small number of staff an MBO process is in place. The organisation is about to introduce a formal management development programme and to set up a number of supplementary support programmes, such as mentoring and coaching. There are also plans to implement a cross organisation performance management system in the next 6 months.
Throughout the Company posters and charts are proudly displayed on the walls to ensure staff are aware of the vision, mission and behaviours that are so dear to Hoppeckle's heart. These are even displayed in the reception area so visitors are also aware of the company's mantra. As Hoppecke are a relatively small company and approximately half their workforce are field based, the MD writes a blog to update all staff on changes and developments in the business and to celebrate success. For those staff who do not have access to a computer, their team leader meets with them to discuss the content, answer questions and obtain upward feedback, which is noted and as appropriate discussed with the wider leadership team.
The CEO treats all staff with respect and gives them the opportunity to speak to him directly if they have concerns regarding the business or themselves. He shows not only an interest in their time at work but in their families outside interests. In the short time he has been in post he has been very keen to seek to harmonise and improve terms and conditions for all staff. The MD ensures that he visits all sections of the business and speaks to as many staff as possible. He engages well and proactively with staff at all levels across the business. Due to the nature of the business a great amount of on-the job training takes place, particularly for field staff. This type of on-going training enables staff to maintain and develop their skills. There is on-going support available from experienced managers and staff. The business is proficient in providing support and guidance whilst business continues. For a small number of staff an MBO process is in place. The organisation is about to introduce a formal management development programme and to set up a number of supplementary support programmes, such as mentoring and coaching. There are also plans to implement a cross organisation performance management system in the next 6 months.
Annually the Studio organises trips to a European City where £500 is paid towards flights, accommodation and food for each employee. This year staff had the option of going to Oslo, Lisbon. Arhaus, Eindhoven, Nantes and Rotterdam. In groups of 25 staff visit and explore various cities, reviewing architecture for the purpose of research and team building. The trips are led by a Partner and made up of a mix of people who don't normally work each other. The days include waking tours, visit to other architectural practice and cycle tours. While evenings are a time for everyone to socialise over dinner. It is said that Studio Trips are a highlight for staff and a calendar event much anticipated. Upon return staff are encouraged to share photos and present learning's from the trips to the wider studio.
Annually the Studio organises trips to a European City where £500 is paid towards flights, accommodation and food for each employee. This year staff had the option of going to Oslo, Lisbon. Arhaus, Eindhoven, Nantes and Rotterdam. In groups of 25 staff visit and explore various cities, reviewing architecture for the purpose of research and team building. The trips are led by a Partner and made up of a mix of people who don't normally work each other. The days include waking tours, visit to other architectural practice and cycle tours. While evenings are a time for everyone to socialise over dinner. It is said that Studio Trips are a highlight for staff and a calendar event much anticipated. Upon return staff are encouraged to share photos and present learning's from the trips to the wider studio.
Annually the Studio organises trips to a European City where £500 is paid towards flights, accommodation and food for each employee. This year staff had the option of going to Oslo, Lisbon. Arhaus, Eindhoven, Nantes and Rotterdam. In groups of 25 staff visit and explore various cities, reviewing architecture for the purpose of research and team building. The trips are led by a Partner and made up of a mix of people who don't normally work each other. The days include waking tours, visit to other architectural practice and cycle tours. While evenings are a time for everyone to socialise over dinner. It is said that Studio Trips are a highlight for staff and a calendar event much anticipated. Upon return staff are encouraged to share photos and present learning's from the trips to the wider studio.
Throughout Harbour teams hold team meetings and team development days to look at how services can be improved. There was also a Staff Health & Wellbeing event held in October 2016, which all Harbour staff were invited to attend. The event included presentations and workshops on topics selected following a staff health survey. The organisation also covered mindfulness, self-harm and suicide prevention. They even had organisations attend with information stalls on topics such as alcohol and cancer, as well as a health bus offering basic health tests.
The values are clearly set out and communicated at all levels. Harbour have a competency framework which contributes to the values and is incorporated into their recruitment, training and appraisal processes. The organisation's 360-degree appraisal process includes all Senior Managers so Harbour can receive feedback on how well they demonstrate their values. Lesley operates an open door policy and staff at all levels know she can be approached about any matter, something that happens regularly. She is based in Hartlepool but spends time in the working week based at other Harbour locations so she is visible and experiences the front line operations at all times.
Harbour believes passionately that to provide a great service they need to employ enthusiastic, compassionate and talented people, then ensure the organisation continually invest in them so they keep learning, improving and developing their services. As a result of this staff receive ongoing training and development throughout their employment with Harbour, with many of them working towards accredited qualifications.
Hall & Partners continuously seek new ways to reward their stars; therefore the company have put in place rewards that recognise the examples of behaviour that reinforce their culture. These rewards are given out during the quarterly gatherings, which allow them to share and celebrate individual successes with the wider team and, in some cases, the business. The individual rewards are hand-chosen and bespoke to the individual so that they are aligned to Hall & Partners core values of Courageous, Collaborative, Creative and Curious. The company go beyond financial reward to give people incredible experiences that they can enjoy and share with their colleagues, further promoting the initiative. Examples include the ArcelorMittal Orbit at the Olympic Park, Ice-skating at Alexandra Palace and the London Bridge Glass Platform Experience.
Hall & Partners are mindful of the importance of communicating with one another regularly outside of the daily and weekly team gatherings. Working in a busy and rapidly evolving environment, it's important staff are presented with new and innovative ways to interact and communicate with leaders. One of the avenues for doing this is through the company's annual company-wide initiative ‘Imagine Day'. This gives staff the chance to come together and share ideas through collaboration and training. This year saw a presenter from TrendWatching comment on the latest industry trends, encouraging staff to consider new approaches and areas of growth in their respective industries. Hall & Partners also hold frequent ‘London Pop-Up' meetings with the whole office to ensure all employees are kept up-to-date with Marketing, People, big wins, any key developments and news. They have also maintained their ‘Fifteen minutes of fame sessions', which are held monthly. These provide all employees with a platform to share and inspire their colleagues, showcasing examples of innovative and exciting work. Hall & Partners also encourage teams to enjoy a monthly ‘wellbeing day', an opportunity to leave their desks, escape the office and do something fun together. These include outings to theme parks, treasure hunts, sports days, cooking classes and even murder mystery days.
Hall & Partners are mindful of the importance of communicating with one another regularly outside of the daily and weekly team gatherings. Working in a busy and rapidly evolving environment, it's important staff are presented with new and innovative ways to interact and communicate with leaders. One of the avenues for doing this is through the company's annual company-wide initiative ‘Imagine Day'. This gives staff the chance to come together and share ideas through collaboration and training. This year saw a presenter from TrendWatching comment on the latest industry trends, encouraging staff to consider new approaches and areas of growth in their respective industries. Hall & Partners also hold frequent ‘London Pop-Up' meetings with the whole office to ensure all employees are kept up-to-date with Marketing, People, big wins, any key developments and news. They have also maintained their ‘Fifteen minutes of fame sessions', which are held monthly. These provide all employees with a platform to share and inspire their colleagues, showcasing examples of innovative and exciting work. Hall & Partners also encourage teams to enjoy a monthly ‘wellbeing day', an opportunity to leave their desks, escape the office and do something fun together. These include outings to theme parks, treasure hunts, sports days, cooking classes and even murder mystery days.
Every month Good Relations reward an employee with a ‘Passion Day'. This is an opportunity for an employee to take an additional day's holiday to pursue a particular passion or hobby – from singing in a choir to some extra training to run a marathon! Employees simply describe what they would do with a Passion Day, and then the company select a deserving candidate each and every month. As an agency that fully supports and encourages a good work-life balance, Good Relations find the Passion Day initiative very effective, in ensuring employees know that their hobbies and passions outside of the working environment are supported.
Every month Good Relations reward an employee with a ‘Passion Day'. This is an opportunity for an employee to take an additional day's holiday to pursue a particular passion or hobby – from singing in a choir to some extra training to run a marathon! Employees simply describe what they would do with a Passion Day, and then the company select a deserving candidate each and every month. As an agency that fully supports and encourages a good work-life balance, Good Relations find the Passion Day initiative very effective, in ensuring employees know that their hobbies and passions outside of the working environment are supported.
The Good Relations Training Academy provides ongoing support for managers of all levels. Training sessions are tailored to ensure they are as relevant and effective as possible for both junior and senior managers. One-to-one coaching and mentoring is readily available from the senior management team. Senior managers work closely with their teams to ensure that management styles are carefully honed.
Ewan Hilton Chief Executive works above and beyond his role within the organisation to raise public awareness of mental health and the difficulties faced by people with mental health problems, both through Welsh Government platforms and with the media in Wales. By partnership working with other organisations in the sector, he leads in a way that allows Gofal to deliver that message even more strongly than they could on their own. Part of the organisation's Strategic Plan is to create a culture which is led by Experts by Experience, involving their service users in every aspect of their work. The core competencies are linked to the Organisational values and demand that Senior Managers work as role models of each competency for the rest of the organisation. Ewan Hilton Chief Executive does not have an office base, enabling him to work from any of the satellite offices. Ewan is extremely approachable and enjoys engaging with employees, plus he takes the opportunity when working in different sites to speak to and listen to employees on a day to day basis. He is also able to email "all users" in the organisation.
Ewan Hilton Chief Executive works above and beyond his role within the organisation to raise public awareness of mental health and the difficulties faced by people with mental health problems, both through Welsh Government platforms and with the media in Wales. By partnership working with other organisations in the sector, he leads in a way that allows Gofal to deliver that message even more strongly than they could on their own. Part of the organisation's Strategic Plan is to create a culture which is led by Experts by Experience, involving their service users in every aspect of their work. The core competencies are linked to the Organisational values and demand that Senior Managers work as role models of each competency for the rest of the organisation. Ewan Hilton Chief Executive does not have an office base, enabling him to work from any of the satellite offices. Ewan is extremely approachable and enjoys engaging with employees, plus he takes the opportunity when working in different sites to speak to and listen to employees on a day to day basis. He is also able to email "all users" in the organisation.
Gofal have committed to becoming a Thinking Environment. This is the start of a journey which will take them several years, but the organisation have started by training every Line Manager in the principles of the Thinking Environment, helping them lead team meetings in a way which actively encourages listening and full participation of all members. Gofal started the launch to all team members at their recent Staff Wellbeing Day, when everyone was able to participate in an organisation wide Thinking Environment workshop. All staff were also invited to a company wide staff wellbeing day, including wellbeing activities, a presentation of the organisational strategies and an introduction to the Thinking Environment.
There is an SMD presentation at all staff meetings on the values of FTI. Values have been installed as a screensaver on all computers in the office, put on the website and is featured on all job specs. There is also a desk drop announcing the launch of the values. The Leader engages with employees on a daily basis through emails and also through Business Area Town Halls. The company supports employees development by providing resources for them to gain professional qualifications for both client facing and support staff. Coaching and mentoring is always offered to those who attend these programmes and there is also ongoing training in person or through online resources. On top of all this there is support of a competency matrix, coaching from external providers and further programmes run internally.
Away days are run by FTI Consulting for business areas abroad, where each employee goes away for a few days to discuss performance in the business area, as well as increasing skills like team building and networking. End of month drinks are run at the end of every month, providing free drinks and nibbles for any employee who wishes to attend. New joiners are allocated a buddy to be an initial point of contact in their first few weeks. The company puts on a Christmas Party, business area Summer parties and Young professional events. They also hold forums for various levels within the business and graduate induction events. Balance network run various events, including the use of high profile speakers (looking at diversity and equality network). The company get involved in various charity events and lunchtime briefings are also held based on various topics to encourage team interaction and communication.
There is an SMD presentation at all staff meetings on the values of FTI. Values have been installed as a screensaver on all computers in the office, put on the website and is featured on all job specs. There is also a desk drop announcing the launch of the values. The Leader engages with employees on a daily basis through emails and also through Business Area Town Halls. The company supports employees development by providing resources for them to gain professional qualifications for both client facing and support staff. Coaching and mentoring is always offered to those who attend these programmes and there is also ongoing training in person or through online resources. On top of all this there is support of a competency matrix, coaching from external providers and further programmes run internally.
Over the past year Epiphany have doubled their training expenditure to offer employees a variety of development interventions. These include 360 feedback and workshops on time management, presentation skills and leadership. Some more innovative examples include yoga, sophology (mindfulness/meditation) and stress-busting workshops. Staff have access to an array of online resources including Google Partners Courses, Bing Accreditation, Lynda.com, Umbraco TV, Microsoft Gold Partnership and Microsoft Training. Approximately 100 people have attended one or more workshops in the past year. Many employees have also benefited from attendance at conferences and internal knowledge-sharing, including their monthly 'Brainfood' session and Expert Network groups. Epiphany have continued to invest heavily in leadership development. Over the past 12 months 32 people have undergone an intensive ten-module programme supported by 360-degree feedback, development resources, and bi-annual catch-ups to assist with personal development action planning. Psychometric assessments have been introduced to support employee development. All employees completed a Motivational Styles Questionnaire and they identified motivating and demotivating factors at individual, team and organisational level. Outcomes are being used by individuals to help with personal development and career planning. Psychometric assessments have also been used for development of the sales team. Employees completed personality and motivation questionnaires and their results were mapped onto the various stages of the sales cycle to highlight areas of potential strength and development. Employees were provided with 1:1 feedback and tips to aid their development. The overall results formed the basis for a team sales development session.
Over the past year Epiphany have doubled their training expenditure to offer employees a variety of development interventions. These include 360 feedback and workshops on time management, presentation skills and leadership. Some more innovative examples include yoga, sophology (mindfulness/meditation) and stress-busting workshops. Staff have access to an array of online resources including Google Partners Courses, Bing Accreditation, Lynda.com, Umbraco TV, Microsoft Gold Partnership and Microsoft Training. Approximately 100 people have attended one or more workshops in the past year. Many employees have also benefited from attendance at conferences and internal knowledge-sharing, including their monthly 'Brainfood' session and Expert Network groups. Epiphany have continued to invest heavily in leadership development. Over the past 12 months 32 people have undergone an intensive ten-module programme supported by 360-degree feedback, development resources, and bi-annual catch-ups to assist with personal development action planning. Psychometric assessments have been introduced to support employee development. All employees completed a Motivational Styles Questionnaire and they identified motivating and demotivating factors at individual, team and organisational level. Outcomes are being used by individuals to help with personal development and career planning. Psychometric assessments have also been used for development of the sales team. Employees completed personality and motivation questionnaires and their results were mapped onto the various stages of the sales cycle to highlight areas of potential strength and development. Employees were provided with 1:1 feedback and tips to aid their development. The overall results formed the basis for a team sales development session.
Over the past year Epiphany have doubled their training expenditure to offer employees a variety of development interventions. These include 360 feedback and workshops on time management, presentation skills and leadership. Some more innovative examples include yoga, sophology (mindfulness/meditation) and stress-busting workshops. Staff have access to an array of online resources including Google Partners Courses, Bing Accreditation, Lynda.com, Umbraco TV, Microsoft Gold Partnership and Microsoft Training. Approximately 100 people have attended one or more workshops in the past year. Many employees have also benefited from attendance at conferences and internal knowledge-sharing, including their monthly 'Brainfood' session and Expert Network groups. Epiphany have continued to invest heavily in leadership development. Over the past 12 months 32 people have undergone an intensive ten-module programme supported by 360-degree feedback, development resources, and bi-annual catch-ups to assist with personal development action planning. Psychometric assessments have been introduced to support employee development. All employees completed a Motivational Styles Questionnaire and they identified motivating and demotivating factors at individual, team and organisational level. Outcomes are being used by individuals to help with personal development and career planning. Psychometric assessments have also been used for development of the sales team. Employees completed personality and motivation questionnaires and their results were mapped onto the various stages of the sales cycle to highlight areas of potential strength and development. Employees were provided with 1:1 feedback and tips to aid their development. The overall results formed the basis for a team sales development session.
In 2015, Edelman refreshed their values to ensure they are relevant to the company's future direction, support a client-centric culture and are inspiring great work. These core values are at the heart of everything the company do and are well publicised around the business. The values are also embedded in the talent programmes, recruitment strategies, appraisal processes, performance management and learning and development programmes. All are designed to align employee's behaviour with Edelman's mission, vision and business objectives. Edelman is dedicated to delivering Quality, something that is championed by a dedicated Global Chief Quality Officer. It's also reflected in the proprietary client satisfaction survey, all to ensure the company deliver on their client promise whilst remaining loyal to their values.
In 2015, Edelman refreshed their values to ensure they are relevant to the company's future direction, support a client-centric culture and are inspiring great work. These core values are at the heart of everything the company do and are well publicised around the business. The values are also embedded in the talent programmes, recruitment strategies, appraisal processes, performance management and learning and development programmes. All are designed to align employee's behaviour with Edelman's mission, vision and business objectives. Edelman is dedicated to delivering Quality, something that is championed by a dedicated Global Chief Quality Officer. It's also reflected in the proprietary client satisfaction survey, all to ensure the company deliver on their client promise whilst remaining loyal to their values.
Edelman continuously supports employees' professional and personal development by refreshing their Learning & Development Programme every year. This carefully tailored programme comprises regular internal and external training sessions, including but not limited to an introduction to PR, writing skills, paid media 101, presentation and pitching. Edelman also runs the annual Client Leadership Academy, a yearly global programme to help rising stars continue their journey towards becoming the firm's client and business leaders of the future. The annual Edelman Fellows Programme sees up to ten middle Managers within the global network given the chance to transfer from their home office to selected host offices in APACEMA, Canada, Europe and CIS, LatAM and the U.S. for up to 12 months. Locally, Edelman has invested heavily in Career Pathing, ensuring their evolution from PR firm to Communications Marketing agency opens a wider range of career paths for our people. Lastly, the Edelman Global Women's Executive Network supports future female leaders within the company and this year offered an opportunity for employees to attend the International Women's Forum in Tel Aviv. There, they joined discussions on the future of leadership and examined pressing global issues.
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