Insight Hub - Articles to support your employee engagement journey

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Is Your L&D Strategy Broken? How Managers Are Vital to Employee Development

Despite growing demand for development, many organisations are falling short, 57% saw declines in Personal Growth scores last year. As employees crave more opportunities to learn and progress, the role of the manager has never been more critical in closing the gap. Is your L&D strategy helping or holding you back?

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Unmuddling the middle: How turning middle managers into coaches can transform your organisation

Once considered redundant, middle managers are now being reimagined as critical connectors in today’s hybrid world, bridging the gap between leaders and teams. By stepping into coaching roles, they can boost engagement, clarify strategy, and drive performance across the board. Could the key to future organisational success lie in the middle?

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How Do You Create Organisational Clarity at Every Level?

Organisational clarity means employees clearly understand the company’s purpose, strategy, and their role within it. The Clarity Index - Primary Purpose, Core Principles, Outrageous Ambition, and Ingenious Plan - helps build alignment and engagement. Learn how reinforcing these elements at every level can drive performance, motivation, and a stronger organisational culture.

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Are Your Managers Building Meaningful Relationships?

Great managers don’t just hit targets—they build trust, clarity, and connection. Best Companies’ Manager Index outlines four key behaviours that drive strong employee relationships: Inspire, Support, Listen, and Care. While our data shows many managers connect well with their teams, the challenge lies in linking those relationships to wider organisational goals and direction.

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Building World Class Teams

How do you build world class teams? This article looks at The Team Index Model and how by incorporating its methods, organisations can create truly engaged, high-performing teams.

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FSP built a world-class culture using its Best Companies survey data - driving engagement, accountability, and lasting business success.FSP built a world-class culture using its Best Companies survey data - driving engagement, accountability, and lasting business success.
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Winning behaviours: Inside FSP's blueprint for organisational success

Find out how Simon Grosse, CEO of FSP, created a foundation of success through the One FSP Playbook, focusing on winning behaviours and driving individual responsibility for upholding FSP's standard of excellence.

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On the money: How DF Capital utilised Best Companies’ insights to achieve 91% employee retention and boost performance

Discover how DF Capital leveraged Best Companies' data to dramatically improve employee engagement, resulting in a 91% retention rate, a seven-fold increase in lending, and sustainable profitability. Learn how focusing on clear communication and strategic alignment propelled them from Ones-to-Watch to a 3-Star Accredited organisation in just two and a half years.

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Community Conversation: How ElectraLink’s four-day working week has been a “game-changer” for business and engagement

Keeping hold of the best talent is a challenge that every company faces. Seeking an innovative solution to this problem, ElectraLink introduced a four-day working week. Find out how this practice not only increased recruitment and retention at ElectraLink but also drove organisational success in a range of other metrics.

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The Leadership Linnk

In November 2024, Linnk Group and its CEO, Jamie Sobrany, were presented with the Best Improver and Best Leader awards. Find out how a combination of Best Companies' data and a people-first strategy not only resulted in these achievements, but also improved retention, recruitment, engagement and productivity at Linnk.

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State of Engagement Report 2026: Download Now

What are the key Employee Engagement insights this year? What can organisations do to tackle the challenges that they have faced over the past 12 months? From benefits of AI to how People Leaders are the vital enablers of Organisational Clarity, download our latest State of Engagement Report to see how your organisation can have a successful 2026.

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Beyond the Balance Sheet: How Rickard Luckin is Redefining Success in Accountancy

Can a firm achieve world-class commercial success by putting numbers second and people first? In just three years, Essex-based accountancy firm Rickard Luckin transformed its culture, skyrocketing from a 1-Star to a 3-Star 'World Class' Best Companies rating. Discover how radical pay transparency, innovative promotion pathways and a "leadership reset" helped them bridge the expectation gap, outperform the sector average and redefine what it means to work in professional services.

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How Do Mergers and Acquisitions Affect Employee Engagement and Organisational Health?

Mergers are heralded as strategic triumphs in boardrooms, but on the ground, they are a shock to the system for employees. When leadership focus shifts to operational synergy, uncertainty often triggers ‘Merger Syndrome’, driving down engagement, trust and wellbeing. Using real-world data and the 8-Factor framework, this article explores where workplace cracks typically appear during a transition, how to spot hidden opportunities within your teams and the blueprint for maintaining Organisational Health.

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Accountability and Action: How Rayner Essex Built an ‘Outstanding’ Workplace Culture

How do you transform a workplace culture from a routine "box-ticking" exercise into an award-winning success story? In this exclusive interview, the leadership team at Rayner Essex shares the exact strategy behind their meteoric rise to a 2-Star Best Companies accreditation. Discover how they smashed the accountancy sector average by boosting wellbeing scores by 13%, breaking down partner hierarchies with office jigsaw puzzles, and introducing radical team-led flexibility.

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ForHousing: Building a High-Performance Workplace Culture

ForHousing is proving that empathy is a powerful business tool. By prioritising psychological safety, leadership transparency and innovative wellbeing frameworks like 'Your Mind Matters', ForHousing has outperformed sector averages in Leadership and Personal Growth. Discover how they moved beyond KPIs to measure the 'heartbeat' of their organisation and built a culture colleagues truly belong.

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Training for success – How Quill Pinpoint increased employee engagement during Covid-19

Quill Pinpoint managed to achieve their highest ever employee engagement levels as the world went into lockdown. We spoke with Managing Director Julian Bryan and HR Manager Corrine Blake to find out how they achieved this and the positive outcomes they have experienced.

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How giving back gave way to Buzzworks Holdings’ increased engagement during Covid-19

Best Companies spoke with Carole Lamond, People Director, to find out more about how giving back gave way to Buzzworks Holdings’ increased employee engagement during Covid-19.

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Best Companies 2020 Product Roadmap - Q3

Employee Engagement Specialist Best Companies shares what they are working on in their 2020 Q3 product roadmap based on feedback from clients to help develop sophisticated product features.

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#GreatManager – We chat with Becky Franks from The Co-Operative Bank

Best Companies gets into the detail of what it takes to be nominated as a great manager and how management styles and behaviours have changed due to the impact of Covid-19 and working from home.

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Flexible surveying and a Best Companies' accreditation from as little as 24 statements…

Best Companies discuss what an employee engagement survey should include, how often you should survey, how to get additional insight and how Best Companies can help you to achieve this.

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Do engagement levels differ between your furloughed and non-furloughed employees?

What impact has furlough had on employee engagement? Do you know if there a significant difference in the way employees are feeling based on working from home in comparison to key workers out in the field? Best Companies shows how Workplace Insight Pro can help you compare.

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Mental Health Report – What are engaged organisations doing to help?

Our free Mental Health report looks at what Best Companies accredited organisations are doing to support their employees. Assessing what advice is currently available to employers, establish what the mental health trends are in engaged organisations and take a look at the success stories of those businesses with strong mental health practice who have excelled with employee engagement.

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How did Stockport Homes top the Best Not For Profit Organisations to Work For 2020 list?

Topping the Best Not For Profit Organisations to Work For List as published by Best Companies - Case Study with Stockport Homes outlining how employee engagement has been instrumental in their transformation.

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The 2020 Best Companies Employee Engagement Survey - Snapshot

More than 700 organisations took part in the 2020 b-Heard employee engagement survey. Take a look at the application figures and response rates in more detail across private and not for profit organisations.

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How engaged organisations are tackling mental health at work

We asked all those who used the Best Companies employee engagement survey for information about their mental health initiatives. Take a look at examples of what accredited organisations are doing to ensure the mental health wellness of their employees and the impact it has had on employee engagement levels.

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Workplace Insight Pro - The power of comparison tables

Employee Engagement Specialist Best Companies shares its comparison table feature - gain valuable insight into how you measure up against organisations of a similar size and sector.

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Managerial Engagement - Driving performance at UK Power Networks

Case Study with Best Companies Client UK Power Networks on how managerial engagement insight and engagement workshops have helped increase overall employee engagement levels.

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