Giving Something Back - The extent to which employees feel their organisation has a positive impact on society
Giving Something Back focuses on the organisation’s social responsibilities. If key factors such as ‘Leadership’ and ‘My Manager’ are performing well, it can influence the improvement of all the other factors, boosting your overall engagement.
The senior management team is committed to a leading-from-the-front approach. Covid-19 saw an increased focus on employee safety, with team leaders regularly consulting with staff, encouraging feedback, and following through on initiatives that drive safety in the workplace.
Career progression has continued despite lockdowns and the Coaching Inn's Innspire app promoted such development. Skills training takes place internally and externally through online courses, video tutorials and tailored team-member communication. Face-to-face coaching was actually enhanced by delivering it in smaller groups.
The company has continued to support industry-specific charities such as Hospitality Action and Only a Pavement Away (OAPA), with fundraising and by promoting awareness of their causes. Coaching Inn CEO Kevin Charity waited on tables for the day at an OAPA function, along with other business leaders in the industry.
Star performers are nominated by the partners for quarterly care packages. This could be a foodie treat, a trip to the theatre or a night in a hotel with their spouse and is always accompanied by a personalised thank you from the manager who put them forward for recognition.
Employees' health and happiness is paramount and every member of staff is entitled to a £300 annual wellness benefit to spend on anything they think will enhance their wellbeing. Berkeley also pays for staff to order plants or seeds to grow at home.
Even before Covid, Berkeley promoted the use of video and tele-conferencing – reducing face-to-face meetings with clients and the subsequent carbon footprint. Other green credentials include a local suppliers first policy and the provision of ‘real' crockery and cutlery in the office, to discourage the use of plastic items.
Open and honest communication is key at TCS. This is illustrated by the way pay rises were handled during the pandemic. While the increases were initially put on hold, managers announced they were reinstated at the first possible opportunity – creating huge trust among employees.
Staff are paid to learn. Under the Elevate Wings 1 initiative, which was launched during Covid, junior to mid-level employees who complete specific training packages will not only upskill – they will also qualify for a salary increase of up to 25 per cent.
The Tata Group, TCS's parent company, has pledged over $200million to protect and empower communities during the pandemic. Working with the World Economic Forum, it made its remote learning software free to schools and colleges, to help some of the estimated 1.37billion children that risk having their education interrupted.
A monthly recognition and reward scheme, Appreci8, allows employees to highlight good work by a team member, who is rewarded with a £25 gift voucher. During the pandemic, when morale was low, boxes of chocolates were delivered to hard-working employees.
Flexible working patterns and webinar tips were introduced for working parents who were homeschooling their children during the pandemic. The Restorative Café series also included mindfulness techniques.
Tai Calon's Green Earth team helped council staff and volunteers to create a butterfly garden at the Blaina Community hub, with native plants and shrubs to attract and sustain a wide array of pollinators.
Team leaders have received virtual training on how to manage a team remotely. Rising stars can complete a professional development programme which consists of modules to furnish them with the skills to grow and develop. Topics covered include brand, culture, business development and marketing, finance, public speaking and networking.
Stephens Scown is the first large law firm to have introduced a shared ownership scheme. Employees own part of the business and share in 50% of additional profits over and above the published profit target figure. Employees are called ‘Scowners' and the scheme's strapline is 'There's no place like Scown!'.
Employees can take up to three paid days a year for voluntary work. This was extended to up to two hours a week during the pandemic to allow them to volunteer in their local community. The company does pro bono legal work and raised over £30,000 for charity this year.
Square One's round-the-world fitness challenge proved a brilliant way to improve wellbeing and develop a “we're all in this together” attitude after lockdown began. Staff could run, walk or cycle to contribute their portion of the mileage. A virtual running club and weekly fitness challenges also boosted mind and body.
Square One offers a unique company car scheme; once employees have achieved certain criteria they are entitled to a company car or a cash alternative. At the top end of the scheme, they can drive a car worth up to £35,000.
Square One's charity initiatives remained as creative as ever despite the pandemic. Under the dress down code, employees donate £2 a month to be able to dress casually for work. One staff member raised £1,500 in 48 hours by having his head shaved live.
The new and improved version of the company's 12-month leadership development programme, first launched in 2017, is based on three main targets: more relevant, more flexible, more bite-sized. The lessons will contain skills and concepts immediately applicable to day-to-day work.
Much of the talent in the studio arrives through referrals from existing members of staff, reflecting the belief they have in the company. Referral bonuses are paid, up to £5,000 for the hardest-to-fill roles. Splash Damage's concerted push on diversity and inclusion has improved the variety of applicants.
Splash Damage ditched canned and bottled drinks in favour of drinks dispensers as part of its efforts to be kinder to the environment. This simple change saved more than 21,000 cans and bottles in the first three months alone. Recycling is encouraged as much as possible, including coffee grounds.
A positive outcome of the pandemic is that communication within and across the company is better than ever. Good communication was key to maintaining high levels of engagement and CEO Georg Ell led from the front with weekly All Hands meetings that kept everyone informed.
Though this was paused it from April to September 2020, an individual training budget for every employee has since been reinstated. Smoothwall recently recruited a software engineer apprentice who will complete a DevAccelerator upskill programme with Northcoders – a bespoke apprenticeship scheme – for 16 months. The executive team supports managers' with personal coaching.
Salary sacrifice scheme Tusker supports employees to buy electric or hybrid cars, and the company installed four charging points in the car park. There were two further salary-sacrifice schemes to help eco- and health-minded staff fund the purchase of bicycles.
The senior management team launched their Inclusion Pledge and initiatives including a quarterly inclusion survey. A Leadership Mentoring Scheme has also been introduced. This scheme invites applications from everyone, however, it particularly encourages them from employees from underrepresented groups and those who struggle to be heard or who think differently.
SB&G has created a central budget for peer-to-peer recognition, in the form of “Now That” rewards. Staff can recognise their colleagues in the moment with a personalised “Now That” reward of up to £50 with staff sending e-vouchers and deliveries to their colleagues throughout the pandemic.
During 2020 staff raised more than £45,000 for charity partner Macmillan Cancer Support through virtual fundraising including a day-long Coffee Morning, with escape rooms, bake-alongs, live quizzes and online bingo. Employees did skills based volunteering throughout the pandemic working with social enterprises and charities.
During the pandemic, the executive board supported staff working at home by backing three key initiatives: staying informed about the business, keeping in touch with each other and being recognised for personal achievements.
The business created a wellbeing information pack, which contains practical advice to help colleagues manage all aspects of their health. It also gave each colleague £50 to spend on their own or their family's wellbeing and will be introducing a £150 annual wellbeing allowance.
Silva Homes manages a six-acre community garden. It provides an environment to grow produce and engage in activities to support biodiversity and the natural environment. The garden features an orchard, vineyard, polytunnel and three acres of cultivated ground. There are plans for a sensory garden.
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