Gateway Housing Association

We're committed to making sure we’re a great landlord by offering affordable, well-maintained, and managed homes.
Hidden mission statement
http://www.gatewayhousing.org.uk

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A mission to provide great housing and support for people in East London is at the heart of Gateway Housing Association.

Gateway is a well-established community-based housing association with just under 3000 properties, primarily in the London Borough of Tower Hamlets. Its early formation goes back to 1926 when it began life as Bethnal Green Housing Association.

Primarily providing social housing, including rented homes and shared ownership, Gateway has the largest stock holding of housing for older people in Tower Hamlets. This includes 14 sheltered housing schemes and one extra care scheme. The organisation wants to build a reputation for being amongst the best, while remaining commercially astute.

This commitment to being the best extends to its people too, ensuring it was regularly in touch with employees throughout the pandemic. Staff were sent regular ‘Sentiment’ surveys, to gain an insight into how they were working and adjusting during the ongoing Coronavirus pandemic, to address any issues quickly.

The organisation prides itself on the four core values of ‘PACE’ – namely ‘Proud’, ‘Ambitious’, ‘Customer Focussed’, and ‘Enthusiastic’, all of which influence behaviours, learning and principles.

And when it comes to people, Gateway proudly says it respects people and their differences. Thriving on an inclusive culture, where individuals, teams and the organisation are strengthened by diversity, people from different backgrounds, experiences, and different points of view, this brings a richness of knowledge to help the organisation provide a better service to its customers.

Featured Workplace Factors

My Company

A staff forum network, known as ‘Gateway Together’, exists to raise awareness of diversity and inclusion in the workplace. Designed to promote a constantly evolving positive and inclusive culture, it has led to a number of events initiatives including Eid celebrations, Pride, Men’s Health, Black History Month, and International Women’s Week.

Giving Something Back

Gateway’s office refurbishment included a new recycling system, as well as other initiatives that focused on a commitment to mitigating its impact on the environment. These include LED lighting, the use of hybrid vehicles and electric charging points, as well as a ‘Cycle to Work’ scheme and a bike loan initiative.

My Team

Collaboration and inclusion activities consist of weekly team briefings internally, as well as a number of external team bonding activities. These include taking part in virtual ‘escape rooms’, as well as the establishment of a ‘Birthday Month Club’ to encourage celebration across different teams.

Quick Facts

Organisation established in
1926
Total number of employees
13
Number of UK locations
43
Employee average age
57%:43%
Male : Female employee ratio
30%
Employees earning £35k+
Employee turnover (voluntary)

Benefits

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