Leadership - How employees feel about the head of the organisation, senior management and the organisation's values and principles
Leadership has the biggest influence on how employees feel about the organisation.
Leaders need to create inspiring visions and provide clear direction to positively Impact the My Company factor.
When it comes to Wellbeing, no amount of free fruit or stress busting classes are going to address an imbalance. Employee Wellbeing is a by-product of the leadership and management culture.
If there’s pressure at the top of your organisation, it won’t take long to be felt throughout.
Instant recognition is given for the contribution of any person or group among their 3,500+ employee-partners on an ad hoc basis and usually occurs in the confines of a single department. For example, business unit heads and/or the CEO have been known to send an email to a given business unit to "call-out" the outstanding performance by a person or group.
Emails from the CEO and Chairman of the Executive Committee to all employees to keep them up to date with the firm's developments and to ensure that they were the first to hear about any key decisions made by management.
The company have acted on the results of the survey by communicating to management and the board what they do well and what they could do better. This will be followed by 'next steps' and an evaluation.
The Leader is very distinctive in allowing the senior management team to get on with running the business and has a real strength in empowering his senior and other teams to own the strategy and action plans. This has a considerable positive impact on their ability to be agile as a business, enabling them to reach quick decisions in a fast-moving marketplace.
Henderson Wholesale has won many awards for the contributions which are made to charities, through Give-As-You Earn payroll deductions. Last year, employees contributed more than £100k of their pay to charities of their choice and this sum was matched by the company. The company was recently Highly Commended at the National Payroll Giving Awards for the generosity of its employees.
Many employees are paid a bonus for their contribution to the business. This provides a clear and effective link between their performance and the improvement in the business. The company also offers a 'site finders' fee to employees which encourages them to activitely seek opportunities which will benefit the company.
Every staff member is treated with respect and as an individual - so everyone will have different needs as an individual with regard to personal wellbeing. As Greenworks Solutions Ltd are nationally based and most staff only visit the office weekly, the organisation cannot provide extensive on site facilities as most people would be unable to take advantage of them. They have staff members whose families have, or had, ageing family members and Greenworks Solutions have developed flexible working and reduced hours specifically to allow them to spend quality time with their family
Greenworks Solutions encourage work sharing, and part time work to fit individuals.
After the 2011 Best Company survey, Greenworks Solutions presented the conclusions to all staff and explained where they thought the business could learn, but asked for feedback on the areas where they felt the company could improve.
Every staff member is treated with respect and as an individual - so everyone will have different needs as an individual with regard to personal wellbeing. As Greenworks Solutions Ltd are nationally based and most staff only visit the office weekly, the organisation cannot provide extensive on site facilities as most people would be unable to take advantage of them. They have staff members whose families have, or had, ageing family members and Greenworks Solutions have developed flexible working and reduced hours specifically to allow them to spend quality time with their family
Greenworks Solutions encourage work sharing, and part time work to fit individuals.
Fleet Hire have a number of communication channels to encourage open and honest feedback. These include; Stress Management committee, represented by each area of the business and facilitated by an external counsellor. Anonymous suggestions box, reviewed monthly by management. Social Committee. Q &A sessions after each monthly floor presentation.
Monthly company funded stress management discussions, facilitated externally, which includes 'stress free days' utilising stress relieving methods. Company funded external quarterly in work hours health and wellbeing consultations covering diet, blood pressure, cholesterol testing, BMI etc. Company subsidised gym membership.
Monthly company funded stress management discussions, facilitated externally, which includes 'stress free days' utilising stress relieving methods. Company funded external quarterly in work hours health and wellbeing consultations covering diet, blood pressure, cholesterol testing, BMI etc. Company subsidised gym membership.
Eurostaff Group respect employees' life outside of work: time for family, friends and outside interests/hobbies. Managers have the ability to alter working hours and responsibilities to make working life more flexible. The introduction of the early finish at 3pm on a Friday was a result of realising the efforts of employees. Managers spend one on one time with each employee at least once a week either inside or outside the organisation, in which they discuss personal goals and ambitions, and what they can do to help them reach their potential. Managers set clear key performance indicators for every employee, and are quick to reward high achievements with a market leading incentive scheme including trips to Paris and Las Vegas. Managers and Directors all sit on the sales floor, not locked away in an office. An open door policy is not necessary at Eurostaff as there are no doors. Each individual's opinion and feedback is invaluable and considered. Many approaches and processes were heavily influenced by employee's feedback to managers.
They assign each new starter a 'mentor' who coaches each new employee from day one within the organisation. They ensure that the new trainee takes part in each area specific training and on-going development programmes. They have regular contact with the new starter and provide training related support and advice.
Eurostaff Group respect employees' life outside of work: time for family, friends and outside interests/hobbies. Managers have the ability to alter working hours and responsibilities to make working life more flexible. The introduction of the early finish at 3pm on a Friday was a result of realising the efforts of employees. Managers spend one on one time with each employee at least once a week either inside or outside the organisation, in which they discuss personal goals and ambitions, and what they can do to help them reach their potential. Managers set clear key performance indicators for every employee, and are quick to reward high achievements with a market leading incentive scheme including trips to Paris and Las Vegas. Managers and Directors all sit on the sales floor, not locked away in an office. An open door policy is not necessary at Eurostaff as there are no doors. Each individual's opinion and feedback is invaluable and considered. Many approaches and processes were heavily influenced by employee's feedback to managers.
The recruitment industry is highly competitive and can be very challenging at times. As such, it's vital that their employees are appropriately recognised and rewarded for the contribution they make to the success of EMR. While the EMR benefits package is comprehensive, in addition to this they offer on going rewards for meeting and exceeding monthly individual and team targets, as well as on going quarterly and annual rewards for value-based performance. These include bottles of champagne, iPads, extra holiday days, bar tabs, team lunches and the Red Letter rewards scheme outlined above. A generous bounty system is also in place to reward current employees who refer new employees into the business.
Simon Bassett has been the Managing Director of EMR since 2008, shortly after the company was acquired by FiveTen Group. One of the key reasons Simon is admired and respected by EMR staff and fellow FiveTen Group management is his extensive marketing recruitment experience, having worked in almost every role in EMR, from Junior Consultant through to now Managing Director. This positively influences the culture within EMR, reinforcing one of leading by example, visibility and open communication. Simon also focuses on leading by example by continuously developing himself both personally and professionally through an executive coach, and being a key contributor to the UK marketing community. As such, Simon is a member of The Marketing Society and a regular judge at the annual Marketing Week Engagement Awards. He also supports the CIM with career planning and advice to their members and has been a guest lecturer at Henley Business School. Simon is also Vice Chairman of M Squared, the marketing sector group of APSCo - the professional body that represents the interests of recruitment organisations. As part of a commitment to innovation, Simon introduced Marketer's Pulse in 2011, a Twitter feed devoted to the UK professional marketing community which encourages all EMR stakeholders to get involved, including clients, candidates and employees.
Simon Bassett has been the Managing Director of EMR since 2008, shortly after the company was acquired by FiveTen Group. One of the key reasons Simon is admired and respected by EMR staff and fellow FiveTen Group management is his extensive marketing recruitment experience, having worked in almost every role in EMR, from Junior Consultant through to now Managing Director. This positively influences the culture within EMR, reinforcing one of leading by example, visibility and open communication. Simon also focuses on leading by example by continuously developing himself both personally and professionally through an executive coach, and being a key contributor to the UK marketing community. As such, Simon is a member of The Marketing Society and a regular judge at the annual Marketing Week Engagement Awards. He also supports the CIM with career planning and advice to their members and has been a guest lecturer at Henley Business School. Simon is also Vice Chairman of M Squared, the marketing sector group of APSCo - the professional body that represents the interests of recruitment organisations. As part of a commitment to innovation, Simon introduced Marketer's Pulse in 2011, a Twitter feed devoted to the UK professional marketing community which encourages all EMR stakeholders to get involved, including clients, candidates and employees.
The organisation does a lot to enhance the welfare of their colleagues. They offer many traditional benefits such as a pension, free life assurance, private medical insurance, dental care, optical care, an employee assistance programme, child care voucher scheme, an enhanced service day and unpaid leave package. Ellis Whittam has their own apple trees, colleagues pick their own apples and their committee arranges for those apples to be pressed and bottled. Their home grown organic Ellis Whittam apple juice is then available free of charge for colleagues to drink throughout the winter months. In addition, they have a vegetable patch and produce from it is offered to colleagues with an honesty box. Any funds raised go towards their annual chosen charity. They also organise regular sports competitions including cycle challenges, 'It's a Knockout' and an annual sports day. Taking time out in the fresh air to play and compete together has proven to be hugely successful in enhancing the feeling of wellbeing and morale amongst their colleagues.
Their engagement plan comprises many elements implemented in the last 12 months, including a thorough and comprehensive induction programme for new starters. Twice yearly unique “Sharing The Vision” sessions at which they take the entire business off site for half a day to report on progress towards achieving their mission, vision and values. The organisation also holds “Afternoon Tea & Cake with Chairman & CEO” sessions for all new starters. An appraisal programme, refreshed within the last 12 months and their “Client Champion” reward scheme. The leader of Ellis Whittam, Deven Thakrar, is certainly distinctive. It is the unique combination of many traits and qualities that make him distinctive, including his ability to inspire colleagues. His ability to mentor and develop and genuine passion and commitment to achieving EW's Mission, Vision and Values. His tremendous work rate, pace and ambition – all of which are infectious. Deven is also accessible to all colleagues, his active involvement with all teams and attendance at all team meetings. He also has a personable nature, knowing all colleagues by name and taking the time to build a rapport with all of them.
The organisation does a lot to enhance the welfare of their colleagues. They offer many traditional benefits such as a pension, free life assurance, private medical insurance, dental care, optical care, an employee assistance programme, child care voucher scheme, an enhanced service day and unpaid leave package. Ellis Whittam has their own apple trees, colleagues pick their own apples and their committee arranges for those apples to be pressed and bottled. Their home grown organic Ellis Whittam apple juice is then available free of charge for colleagues to drink throughout the winter months. In addition, they have a vegetable patch and produce from it is offered to colleagues with an honesty box. Any funds raised go towards their annual chosen charity. They also organise regular sports competitions including cycle challenges, 'It's a Knockout' and an annual sports day. Taking time out in the fresh air to play and compete together has proven to be hugely successful in enhancing the feeling of wellbeing and morale amongst their colleagues.
Being ISO 14001 certified means that Eland have identified elements of their business that impact the environment. They have produced a policy that ensures they meet stringent objectives according to environmental legislation. The management and adherence to this policy is an ongoing process.
Being ISO 14001 certified means that Eland have identified elements of their business that impact the environment. They have produced a policy that ensures they meet stringent objectives according to environmental legislation. The management and adherence to this policy is an ongoing process.
Being ISO 14001 certified means that Eland have identified elements of their business that impact the environment. They have produced a policy that ensures they meet stringent objectives according to environmental legislation. The management and adherence to this policy is an ongoing process.
Quarterly company meetings are interspersed with a "department focus" - a particular team or department present back to the business what they do. The most recent was a presentation given by the product team - who talked the business through the process. These regular meetings allow departments to see how they fit together and prompted suggestions in how they could work better with each other. It encouraged thinking about how the company could do things differently. Areas that need attention are discussed, strategies are agreed and they also celebrate their successes.
For the second year in a row, Disruptive had their company boat trip. The whole company went to Henley on Thames where they boarded a boat for a cruise down the river. Food, drink and entertainment was provided - on their return for those who wanted the party to continue (it was only 5pm after all) they were dropped off in Marlow for fish and chips and a pub or too. Great night out and a few sore heads the next day.
For the second year in a row, Disruptive had their company boat trip. The whole company went to Henley on Thames where they boarded a boat for a cruise down the river. Food, drink and entertainment was provided - on their return for those who wanted the party to continue (it was only 5pm after all) they were dropped off in Marlow for fish and chips and a pub or too. Great night out and a few sore heads the next day.
Cubic Transportation Systems contribute more than £60,000 to charities including Winston's Wish, Headway, Heavenly Stars, Railway Children and Horley Lions. But they also see our contribution in a different light: they build systems that make living in cities safer and more enjoyable by making public transport easier and more attractive to use. They are the people who devised the Oyster card system. In interviews following the roll-out of the system, one Londoner said that he felt, “..with my Oyster card, I own London...”. Oyster is now a London icon, one of the reasons why so many people love the city. And they do the same in Chicago, New York, LA, San Diego, Brisbane and Miami. Few products or services can be said to have made such a positive difference in peoples' lives.
Cubic Transportation Systems contribute more than £60,000 to charities including Winston's Wish, Headway, Heavenly Stars, Railway Children and Horley Lions. But they also see our contribution in a different light: they build systems that make living in cities safer and more enjoyable by making public transport easier and more attractive to use. They are the people who devised the Oyster card system. In interviews following the roll-out of the system, one Londoner said that he felt, “..with my Oyster card, I own London...”. Oyster is now a London icon, one of the reasons why so many people love the city. And they do the same in Chicago, New York, LA, San Diego, Brisbane and Miami. Few products or services can be said to have made such a positive difference in peoples' lives.
Cubic Transportation Systems have introduced the Medicare cash scheme which includes cash back for a number of health related services, EAP and discounted gym membership. They have also introduction of the cycle to work scheme.
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