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Pride Powers Performance

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Star Refrigeration

The wellbeing of their employees is very important. All employees' complete timesheets that are reviewed weekly by managers to ensure that the work/life balance is met and anyone can request an adjustment in hours which is normally accommodated. Everyone is also paid for overtime whether worked or not to avoid people having to work overtime to top up their wages.

Star Refrigeration support charities by making a donation to top up funds raised either within the workplace or for activities that individual employees have undertaken for charity. Effort is also made to support charities with a personal connection to staff. They follow the basis tenants of reclaim, recycle and reuse in their day to day operations, for example used paper is collected for shredding and recycling and materials are reused/recycled where possible on sites. They also support the local community, for example, they have recruited three young people in the last year through a local regeneration scheme including one who is now a management trainee. They also recruit apprentices every year and are involved in a mentoring scheme at a local school.

Star Refrigeration support charities by making a donation to top up funds raised either within the workplace or for activities that individual employees have undertaken for charity. Effort is also made to support charities with a personal connection to staff. They follow the basis tenants of reclaim, recycle and reuse in their day to day operations, for example used paper is collected for shredding and recycling and materials are reused/recycled where possible on sites. They also support the local community, for example, they have recruited three young people in the last year through a local regeneration scheme including one who is now a management trainee. They also recruit apprentices every year and are involved in a mentoring scheme at a local school.

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St.Helens Council

Employees training needs are derived from organisational priorities via the business planning process and individual needs as part of the outcomes of appraisal discussions. This results in employees taking part in a wide variety of training activities including Leadership and Management training, Policy and Procedural training, equality and diversity and many more. Non-work related training is considered sympathetically where resources are available in a partnership arrangement with the employee concerned i.e. agreement is sought on the respective contributions both partners can make. For instance fees may be paid by the council in return for the employee studying in their own time. The council has entered into a partnership with the Trades Unions to create a network of Union Learner Representatives who are supported to promote more informal learning in the workplace and to assist with the identification and take up of Skills for Life programmes.

Employees training needs are derived from organisational priorities via the business planning process and individual needs as part of the outcomes of appraisal discussions. This results in employees taking part in a wide variety of training activities including Leadership and Management training, Policy and Procedural training, equality and diversity and many more. Non-work related training is considered sympathetically where resources are available in a partnership arrangement with the employee concerned i.e. agreement is sought on the respective contributions both partners can make. For instance fees may be paid by the council in return for the employee studying in their own time. The council has entered into a partnership with the Trades Unions to create a network of Union Learner Representatives who are supported to promote more informal learning in the workplace and to assist with the identification and take up of Skills for Life programmes.

Employees training needs are derived from organisational priorities via the business planning process and individual needs as part of the outcomes of appraisal discussions. This results in employees taking part in a wide variety of training activities including Leadership and Management training, Policy and Procedural training, equality and diversity and many more. Non-work related training is considered sympathetically where resources are available in a partnership arrangement with the employee concerned i.e. agreement is sought on the respective contributions both partners can make. For instance fees may be paid by the council in return for the employee studying in their own time. The council has entered into a partnership with the Trades Unions to create a network of Union Learner Representatives who are supported to promote more informal learning in the workplace and to assist with the identification and take up of Skills for Life programmes.

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Southdale Ltd

The company invest heavily in training and development for all members of the team from directors to site operatives. They are committed to offering career opportunities for people to come into the industry and a number of training programmes, including professional and technical, site management, apprenticeships, graduate placements and work experience. They have developed a coaching culture to ‘grow' the team and ‘unlock' their potential. Southdale would be prepared to consider any employees proposals in regards to their own personal development and where practicable implement them.

Southdale monitor their organisations impact on the environment by building code 3, 4 and 5 sustainable properties they are members of the Considerate Constructors scheme and work with local initiatives to reduce their carbon footprint. Waste management systems are implemented in all of their developments, as well as the recycling policy that is in place within all of their offices. Employees have also undertaken various challenges and activities in a bid to raise funds for local charities including a Golf day, the Three Peaks Challenge, the Great North Run, Virgin Vie parties, dress down days and coffee mornings, staff also have the opportunity to take time off to fulfil voluntary commitments and staff are encouraged to get involved with local voluntary organisations.

Southdale monitor their organisations impact on the environment by building code 3, 4 and 5 sustainable properties they are members of the Considerate Constructors scheme and work with local initiatives to reduce their carbon footprint. Waste management systems are implemented in all of their developments, as well as the recycling policy that is in place within all of their offices. Employees have also undertaken various challenges and activities in a bid to raise funds for local charities including a Golf day, the Three Peaks Challenge, the Great North Run, Virgin Vie parties, dress down days and coffee mornings, staff also have the opportunity to take time off to fulfil voluntary commitments and staff are encouraged to get involved with local voluntary organisations.

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Solihull Community Housing

Directors and senior managers ensure employees are acknowledged for good work and the CEO will send a personal thank you letter to them. Performance is recognised through the Shining Stars scheme where an award is made once a quarter. The award is judged by a panel of employees. Annual appraisals are held and employees receive increments in addition to an annual pay award if they meet set standards. Attendance is rewarded for no absence over 12 months. A benefits booklet for staff is produced which outlines what is available and provides information about how to access the benefits. This information is included on the intranet and they hold focus groups with employees to discuss benefits to ensure the benefits suit their needs.

They have rolled out a comprehensive management development programme tailored for all management levels. The HR team support managers in many of the people management tasks that they need to complete such as sickness and disciplinary and provide one to one coaching to guide managers through the stages of each process. The Directors work with an external coach both individually and as a team. An external consultant holds training sessions with managers and coaching and mentoring is available dependant on individuals needs.

They have rolled out a comprehensive management development programme tailored for all management levels. The HR team support managers in many of the people management tasks that they need to complete such as sickness and disciplinary and provide one to one coaching to guide managers through the stages of each process. The Directors work with an external coach both individually and as a team. An external consultant holds training sessions with managers and coaching and mentoring is available dependant on individuals needs.

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Solihull College

Throughout 2008/09 and 2009/10, the Principal took time to visit individual departments on a regular basis in an effort to update colleagues on the Capital Project and provide an open forum to air any concerns and/or suggestions on any subject. The Principal undertakes regular Q&A sessions with Middle Managers aiming to address any staff concerns or action any suggestions as swiftly and as efficiently as possible. The Principal personally meets and welcomes any new staff individually over coffee whilst senior managers facilitate their formal staff inductions.

The College run an investment in excellence programme which is a four day course developed based on the principles of cognitive psychology and in particular the power of positive thought and aspirational goal setting. Such was the success of the programmes that ten managers undertook a course that gives them the ability to deliver the course internally in order to roll it out to all staff in subsequent years. The sharing of best practice is strongly supported and encouraged, the College is aware that it needs to constantly refresh its approaches to sharing good practice and has continued its positive work in ensuring new ideas and teaching tools are shared within and across faculties.

The College newsletter (Update) is frequently used by the staff to write public thank you notes to show their appreciation to any of their colleagues or other teams for anything special they have done. The Principal and the senior managers occasionally write to staff to recognise any outstanding contributions they have made to the organisation.

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Solarcentury

Employees are encouraged to take part in charitable activities and are given up to 3 paid days off per year to assist them. They have taken part in a number of events including sponsored cycle rides, Big Chill festival and a PR trip to Africa which was in support of SolarAid. SolarAid was set up by the Chairman Jeremy Leggett with the companies first year profits. Solarcentury's vision is to make a big difference in attaining a cleaner world and a sustainable future. Every 6 months, the management team meet with the Environment Champion to review progress, set targets and look for ways to improve their performance in this respect. In support of their local community they also offer talks in schools work placements for students.

Employees are encouraged to take part in charitable activities and are given up to 3 paid days off per year to assist them. They have taken part in a number of events including sponsored cycle rides, Big Chill festival and a PR trip to Africa which was in support of SolarAid. SolarAid was set up by the Chairman Jeremy Leggett with the companies first year profits. Solarcentury's vision is to make a big difference in attaining a cleaner world and a sustainable future. Every 6 months, the management team meet with the Environment Champion to review progress, set targets and look for ways to improve their performance in this respect. In support of their local community they also offer talks in schools work placements for students.

Employee success is recognised in monthly and quarterly reviews. For successfully achieving a large deal a ‘ring the bell' email is sent out. To bring out the best in people, staff are given flexibility and are encouraged to work in areas of ability and confidence. Solarcentury are keen to listen and engage with employees and conduct an annual survey, where results are presented and discussed at quarterly review meeting and then posted on the shared drive and intranet site.

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SmartWater Technology Ltd

The Company operates an Employee of the Quarter award and an Employee of the Year Award. These awards are nominated for by senior managers and are in recognition of outstanding work and achievement. A nomination form is completed by each Senior Manager and then discussed at the next available Management Meeting and the winner decided. The employee is presented with a certificate, a silver trophy or cup and a cheque for £50. For the past two years, they have paid out a bonus to staff in recognition of their years of service to the organisation. The value of the awards ranged from £346 to £909. SmartWater also award 'Board Commendations' when an employee has for example: gone above and beyond the call of duty at work and/or made an outstanding contribution. A certificate is awarded to the member of staff and they also receive a cheque for £100.

SmartWater try and support their employee's health and wellbeing. They are flexible in their approach to employees who require time off to attend personal appointments such as counselling or regular health checks. Employees are entitled to time off in lieu for any hours worked over their normal working hours and this time is normally taken at a time that is convenient to the employee as well as the organisation. Those who have families are given the opportunity to work flexible hours to enable them to attend important occasions such as child assemblies and sports days. They have an informal policy for monitoring employees based in the office. Employees away from the office are given daily worksheets to complete or an electronic diary, to which other members of staff have access. This ensures that the work/life balance is met.

The company encourages all staff to be involved in fundraising events and such events are supported by all members of staff from team members up to director level. For example, the Company has recently been involved in a Hope House corporate challenge, whereby the Company was given £50 and had to use the money for fundraising events from 1st September 2009 to 30th November 2009, to raise as much money as possible. At last count they had raised over £2,000 with monies still being collected. This was achieved through raffles; name the baby competitions and cooking lunch for colleagues as well as the team of directors matching the total funds raised from the raffle. They recycle and regularly reuse materials where possible, including scrap metal, cardboard and paper. They also support the local community and annually, SmartWater provide work experience to students from local schools who are interested in gaining an insight and deeper understanding of the work they do and experiencing a working environment.

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Skandia

Skandia have a range of courses for all levels of management and where required support managers with internal mentors. An online 360 tool to assist managers has been developed along with an internally managed feedback mechanism. They retain many external suppliers to deliver life and business coaching to middle and senior managers and provide support in obtaining internal and external professional qualifications in association with external business schools. Managers are encouraged to attend seminars and professional forums to maintain professional knowledge and meet CPD requirements. Voluntary networking groups have been introduced for the different management levels bringing together the various business departments.

A flexible benefits package is on offer which includes free private health care, critical illness / personal insurance and a wellness program. They have enhanced their offerings to employees with more therapist sessions being made available onsite. Online resources are available both at work and at home where employees can access the latest health and wellbeing news as well as taking health assessments. Skandia also provides an optional onsite annual flu vaccination programme and work with an agency to provide balanced menus and raise awareness on healthy eating through road shows and leaflets. This year, as part of a financial awareness programme, employees were given access to pension financial advice to help them understand more about their pension.

Skandia have a range of courses for all levels of management and where required support managers with internal mentors. An online 360 tool to assist managers has been developed along with an internally managed feedback mechanism. They retain many external suppliers to deliver life and business coaching to middle and senior managers and provide support in obtaining internal and external professional qualifications in association with external business schools. Managers are encouraged to attend seminars and professional forums to maintain professional knowledge and meet CPD requirements. Voluntary networking groups have been introduced for the different management levels bringing together the various business departments.

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Servite Housing Association

All of the senior management team embark upon an internal management development programme over an 18 month period. The programme covers performance management, managers role in context, one to one coaching and creativity and innovation. It is designed to build a cohesive management team and enhance the skills of their senior managers. The programme links into both the officers and assistants development programme to show the relationship between the different sets of employees and enhance day to day interaction between managers, officers and assistants. As a result of the programme all employees have the same expectations. A staff counselling scheme is available internally and externally to assist managers with their development.

They offer an employee health benefits package to the value of £300 which is available to all staff regardless of position in the organisation or the amount of hours they work. Employees can choose a health benefit that is suited to their needs such as smoking cessation, dental insurance and optical insurance. These benefits are reviewed annually and employee suggestions for future benefits are taken on board. To promote a healthier lifestyle employees have access to subsidised sports facilities / memberships. Servite Housing try to accommodate employee's needs and offer a wide range of flexible working conditions. Subject to service demands they offer flexi-time, staggered hours, shift swaps job shares and many more.

They offer an employee health benefits package to the value of £300 which is available to all staff regardless of position in the organisation or the amount of hours they work. Employees can choose a health benefit that is suited to their needs such as smoking cessation, dental insurance and optical insurance. These benefits are reviewed annually and employee suggestions for future benefits are taken on board. To promote a healthier lifestyle employees have access to subsidised sports facilities / memberships. Servite Housing try to accommodate employee's needs and offer a wide range of flexible working conditions. Subject to service demands they offer flexi-time, staggered hours, shift swaps job shares and many more.

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Seatwave Limited

They offer employees discounted gym membership and also provide a £20 wellbeing supplement to those with gym memberships. Free private health care is available to all employees and through this they can gain access to help and advice on quitting smoking and eating healthily. Seatwave has implemented a personal day policy which allows employees to take up to 5 days additional leave per annum at their request. Days can be used for things such as additional holiday, to spend the day in bed or take the kids to the park.

Seatwave annually conduct an external compensation survey to ensure salaries and benefits are in line with the market. In reward for employee's efforts, performance related stock option grants are available and quarterly performance reviews are carried out. They have a ‘spot' bonus program to celebrate extraordinary efforts and hold quarterly initiatives with awards for team winners.

They offer employees discounted gym membership and also provide a £20 wellbeing supplement to those with gym memberships. Free private health care is available to all employees and through this they can gain access to help and advice on quitting smoking and eating healthily. Seatwave has implemented a personal day policy which allows employees to take up to 5 days additional leave per annum at their request. Days can be used for things such as additional holiday, to spend the day in bed or take the kids to the park.

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