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My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
All managers are given excellent support guidance and training to equip them with the skills required to manage their teams effectively. There is a clear sense of focus and clarity on the goals that are expected of the management team to help them conduct their role as efficiently as possible.
Internally there are regular awards for the best performers such as Top Biller and the Outstanding Contribution Award for the most significant contribution to the business. Externally the company has received various awards including recognition from H.M. Queen Elizabeth II for contribution to the recruitment industry.
All staff business travel is carbon offset with Climate Care and Bales encourage their clients to do the same.
Golden points are awarded to recognise outstanding achievement and high levels of commitment and flexibility. All employees are encouraged to recognise and nominate colleagues to receive points for exceptional performance. Golden points are awarded at company updates and are accompanied with a token of appreciation and a thank you from the MD.
They hold charity events and fundraising takes place throughout the year. The staff encapsulate the good work that is carried out for charities and non profit organisations.
They hold charity events and fundraising takes place throughout the year. The staff encapsulate the good work that is carried out for charities and non profit organisations.
Aldwyck Housing offer line manager training, mentoring and coaching.
Aldwyck have their own sports and social club giving employees the opportunity to exercise and relax outside of work. Most recently they organised a trip to the panto for employees and their families.
To encourage teamwork and build strong teams Abraxas organise an annual incentive trip. There are also management conferences and support team away days. Outward bound and residential courses are often used to bring teams together.
Abraxas have flexible working solutions, private health care and agreements with local sports facilities.
Managers are supported and developed through external and internal training and internal support and coaching.
The leader and senior managers engage and interact by being in an open plan office, they have weekly update meetings, quarterly company meetings and induction meetings with new starters.
Support is tailored to individual needs rather than a global approach. There are a variety of training interventions from courses and external training to international opportunities. Employees start their development before they are managers by the Key Replacement programme and Aspiring Leaders.
As a small organisation the teams communicate and meet regularly, despite the geographical spread. Along with the functional away days this helps to promote team work and community.
The council provide work placements for students in a variety of their services. These are arranged either directly with the students or with the placement office at the universities. Placements vary in length from 4-48 weeks and always focus on giving the student valuable workplace experience.
Aberdeenshire have developed a culture of recognising and rewarding employees through regular team briefs, where employees' efforts will be recognised by their line manager or supervisor. Colleagues are also encouraged to bring employees efforts to the attention of managers, heads of service and directors for recognition.
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