Air Charter Service Plc

http://www.aircharter.co.uk

Officially a Very Good
Company to Work For

Officially a Very Good
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Officially an Outstanding
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Officially an Outstanding
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Officially a World Class
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Officially a World Class
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Officially a Good
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Officially a Good
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WHEN EGYPT ERUPTED with violent street protests, Air Charter Service employees were all hands to the phones, chartering private planes for insurance and travel companies to help people get home. Far from just providing luxury services to the wealthy and famous, this Surrey-based firm can make a positive difference to the world, say staff (a 74% positive score). The company charters planes for governments, charities and relief organisations, and also helped out during the Indian Ocean tsunami in 2004 and in Haiti after the earthquake last year at cost price. Group marketing manager James Leach, son of founder Chris Leach, ended up in Haiti after last year's earthquake. "I worked on the ground with the search and rescue teams, co-ordinating aircraft because the airports aren't designed for such large scale use," he says. "There's nothing worse than an aid flight going wrong, with lives on the line. It shows what we can do when we pull together." The firm also charters planes for pop stars, football teams and Middle Eastern royalty. "One Middle Eastern princess had a big executive jet just for her, and a cargo plane for her shopping," recalls Leach. The company gets its best results for questions on Personal Growth (83%). Staff also say that pay is fair relative to the industry (71%) and their responsibilities (70%). The business scores highly for Giving Something Back (71%). It matches donations for nominated charities and for people's personal causes, up to £300, and staff feel the firm supports its local community (77%, a top 10 score). Employees, who had a pay rise of 4% last year, are not too worried by the effects of the economy (78%). People are excited about where the company is going (92%). aircharter.co.uk

Featured Workplace Factors

Personal Growth

98% of staff agreed

This job is good for my own personal growth

Chris Leach is an inspiring, creative and passionate leader. He has a clear and informal communication style, underpinned with formal training, an exceptional understanding of his people, his business and the industry. Chris is consultative whilst also decisive and authoritative. He is quick in recognising good work and does this publicly. He is also quick to highlight issues which need to be rectified and ensures that his team respond. Chris hires people with the desire to succeed regardless of qualifications and experience. Almost every member of the sales team has been trained from scratch after talent, attitude and drive has been identified at interview. Chris started in aviation at the bottom, loading cargo aircraft. He knows that with the right raw material, training and steering, anything is possible and he will bring out the best in everyone.

Leadership

100% of staff agreed

I am excited about where this organisation is going

Employees receive on average 40 hours training per year, with an average spend of £1000 per employee. Training activities include Legal aspects of chartering, Sales techniques, Dangerous goods training, CRM systems/Marketing, Time Management, Recruitment and selection, Appraisals, Residential, advanced leadership training. CIMA – Finance, CPD work - Legal department and CRM training – Marketing are supported either through time off, funding or other resources There are strategies in place to manage talent within the organisation include structured salary scale.

My Team

95% of staff agreed

My team is fun to work with

Employees receive on average 40 hours training per year, with an average spend of £1000 per employee. Training activities include Legal aspects of chartering, Sales techniques, Dangerous goods training, CRM systems/Marketing, Time Management, Recruitment and selection, Appraisals, Residential, advanced leadership training. CIMA – Finance, CPD work - Legal department and CRM training – Marketing are supported either through time off, funding or other resources There are strategies in place to manage talent within the organisation include structured salary scale.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Private Healthcare

Companies offering private health insurance to all employees.

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