Nutritionist sessions are arranged by the company where staff can discuss their diet and ways to improve it. The company provides flu vaccinations for any staff who want it in the run-up to winter. They have a Dunhill Den - a 5th floor "common room" environment with TV, table football, music, fruit, food and drink available all through the day.

The Positive Leadership Objective focuses the managers into the important elements of communicating with their teams. The company have in place a robust and detailed annual appraisal process which is reviewed with staff at half year intervals. All Senior Managers and the HR department are accessible and integrated within the organisation - attending meetings and informal events to listen to and engage with staff from all parts of the business. They have recently initiated a "GoodToGreat" email address for staff to feed back and provide suggestions for improvement.

Over the last year, the company have put in place specific additional bonus schemes related to enterprise-critical projects, where all involved staff can obtain a financial reward if the project deadline is hit. This has proved to be a valuable way to focus and motivate the teams involved. They also have access to 8 Wembley stadium tickets, which are given out to different members of different teams by the CEO and ExCo, as a reward for delivery or working successes.