Arrows Group Global Limited

Hidden mission statement
http://www.arrowsgroup.com

Officially a Very Good
Company to Work For

Officially a Very Good
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Officially an Outstanding
Company to Work For

Officially an Outstanding
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Officially a World Class
Company to Work For

Officially a World Class
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Officially a Good
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Officially a Good
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Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

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48
Best Company to work for in the UK
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Best Company
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ARROWS GROUP PEOPLE feel on target for Olympic levels of achievement thanks to this recruiter's own in-house “high-performance academy”. The London-based global staffing firm has appointed Games gold medallist rower Greg Searle to spearhead its new academy, based on sporting performance principles such as compounding “marginal gains” in different areas for greater success. Arrows Group, a Best Company for a fourth consecutive year, finds people for technology, media, telecommunications and healthcare companies, and it's flying high. Established in 2003, it was ranked eighth last year in The Sunday Times HSBC International Track 200 for its worldwide sales. It has offices in Amsterdam, Munich and New Delhi and UK staff numbers grew from 96 to 116 last year. People give the private firm gold for Personal Growth (a top-40 positive factor score of 84%). Revenues grew by 27% to more than £37m last year, and employees feel there are few limits to being able to grow (81%). Each year £18,000 is invested in mentoring, online courses and coaching, and there are job opportunities abroad as well. Arrows Group recently held its first sales conference for the top three management tiers plus potential future leaders, brought together by Searle (who also works for another Best Company, Lane4 Management Group: see page 19). This kind of experience is valuable for the future (90%). Co-founders James Parsons and Adrian Treacy, chief executive and chief operating officer, are inspiring figures with a plan that people believe in (both 90%). One employee says: “They encourage colleagues to use their talent to the fullest, giving them the confidence to take an idea and run with it.” www.arrowsgroup.com

Featured Workplace Factors

My Company

98% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Arrows Group's values rely on total company commitment to being United, Open, and Bespoke. All Arrows Group managers, including Directors, work on the floor of the refurbished open plan offices, making themselves available at any time for their teams. This physically displays their intentions to ensure Arrow Group is completely open internally. Their employees benefit from such accessibility to managers by tapping into their knowledge when they need it, so they can deal with any challenges they face, personally or professionally. Management also lead from the front, in terms of commitment and timekeeping, ensuring they set the tone at the top that their teams can incorporate into their daily habits. Managers are also managed by behaviour and productivity to ensure they are leading by example. They achieve this through daily ‘stand ups' each morning with their teams. The stand ups are short meetings, typically 15 minutes, for teams to update each other on their key priorities, any issues they might face, and sharing any expertise that helps others overcome challenges.

My Manager

95% of staff agreed

I have confidence in the leadership skills of my manager

Arrows Group held its inaugural Arrows Group Sales Conference in October, bringing together the current and future leaders from all offices. The overall aim of this conference was to revisit the group strategy, explore best practices across the business and gain some in depth feedback from each division around how they are doing and how Arrow Group can improve. The event focussed on representing everyone within the company and the majority of the work done on the day was designed to take away practice improvements that were shared with everyone, so all colleagues can participate in building a world-class company. One of many reasons for appointing Greg Searle as Board Advisor for Coaching and Development, was to ensure Arrow Group could use his expertise in eliciting maximum engagement from employees to achieve the company's vision. One method involved offsite sessions for two days with team leaders, spending time with them to share the company's vision and performance goals, and encouraging participants to commit to actions and processes that contribute to these goals. These were then fed back for review against ongoing initiatives. The company's Personal Development Plans provide the primary route for a tailored approach to developing Arrow Group's employees' careers. Feedback is a critical component to the PDPs, ensuring the employee has a voice in their career path, and how their career contributes to the company's success. Feedback is gathered by each manager, and implementation is assessed in terms of practicality, relevance, and scope.

Personal Growth

95% of staff agreed

The experience I gain from this job is valuable for my future

Arrows Group held its inaugural Arrows Group Sales Conference in October, bringing together the current and future leaders from all offices. The overall aim of this conference was to revisit the group strategy, explore best practices across the business and gain some in depth feedback from each division around how they are doing and how Arrow Group can improve. The event focussed on representing everyone within the company and the majority of the work done on the day was designed to take away practice improvements that were shared with everyone, so all colleagues can participate in building a world-class company. One of many reasons for appointing Greg Searle as Board Advisor for Coaching and Development, was to ensure Arrow Group could use his expertise in eliciting maximum engagement from employees to achieve the company's vision. One method involved offsite sessions for two days with team leaders, spending time with them to share the company's vision and performance goals, and encouraging participants to commit to actions and processes that contribute to these goals. These were then fed back for review against ongoing initiatives. The company's Personal Development Plans provide the primary route for a tailored approach to developing Arrow Group's employees' careers. Feedback is a critical component to the PDPs, ensuring the employee has a voice in their career path, and how their career contributes to the company's success. Feedback is gathered by each manager, and implementation is assessed in terms of practicality, relevance, and scope.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

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