Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

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Best Company to work for in the UK
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Best Company
to work for

IF THERE IS one group of people that the recession should have benefited it's debt collectors. As one of Britain's leading credit management and debt recovery organisations, BCW Group knows better than most the strain of the recession on ordinary consumers because it deals with them every day. With more than 25 years of experience, BCW traces debtors and arranges payment plans as well as providing credit management services. The firm has 380 employees in the UK and Ireland, and offices in Glasgow, Stratford-upon-Avon, Manchester, Leeds and Dublin. It was recently acquired by Gothia Financial Group, which operates in eight countries. Founded in 1983, the group aims to provide the maximum net return for clients who include companies, financial institutions handling portfolios of debt worth hundreds of millions of pounds, and local authorities with hundreds of thousands of council taxpayers. BCW prides itself on looking after the entire solution for clients, including tracing, collection, pre-sue reporting and litigation services, while at the same time treating debtors as individuals — an ethos the company believes delivers results. Despite the obvious potential stresses of the job, BCW prides itself on staff retention, helped by benefits such as performance-related pay, private healthcare, childcare vouchers, extra holidays, a car allowance and life assurance. The average length of service is seven years and 16 people have been with the firm for 10 or more years. The group scores well for the Fair Deal factor (a 69% positive score, seventh overall) and for Wellbeing (74%, eighth). Morale boosts take the form of trips to Blackpool or the races, a summer barbecue, and incentives such as team cash prizes. BCW ranks sixth in terms of staff believing they are paid fairly for the work they do compared with people in similar positions in other organisations (70%). Employees say they have the support needed to provide a great service (76%), ranking 15th. bcwgroup.com

Featured Workplace Factors

My Team

81% of staff agreed

People in my team go out of their way to help me

Employees are rewarded for excellent performance by providing incentives for high achievers. Bonus payments and Salary Reviews are also given on an ad hoc basis.

My Company

80% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The organisation provides free fruit for employees and also have a free counselling service which is provided by BCW's Health Care Providers which allows staff to have up to six counselling sessions which are in total confidence.

My Manager

75% of staff agreed

I feel that my manager talks openly and honestly with me

Employees are rewarded for excellent performance by providing incentives for high achievers. Bonus payments and Salary Reviews are also given on an ad hoc basis.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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Best Small Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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