Broadway Homelessness and Support

Hidden mission statement
http://www.broadwaylondon.org/

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Best Company to work for in the UK
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NO ONE SHOULD be homeless, says Broadway Homelessness and Support, the London charity that works with more than 9,500 rough sleepers every year, helping them from street to home. Formed in 2002 by the merger of two homelessness organisations, Riverpoint and Housing Services Agency, the headquarters are in the Barbican area, while staff work at 20 sites in the capital. Most employees are frontline workers providing direct services to homeless people. They deliver street outreach, debt advice, hostel accommodation and health services, as well as training and job-seeking support and assistance in finding permanent housing. Helping people achieve their potential is not limited to Broadway's homeless service users; the same attention is directed to its own staff. Employees access an average of six off-the-job days of training a year and are allocated individual personal development plans that are monitored closely at appraisals. External mentoring programmes and internal job-shadowing are some of the opportunities available alongside formal training. A job at Broadway is good for personal growth, say employees, who award the association an 83% positive score that places it in the top-10 small organisations. Management training focuses on developing coaches, not bosses, and every month the senior team invites new starters and employees who have recently celebrated a birthday to partake of tea and cake. www.broadwaylondon.org

Featured Workplace Factors

My Company

96% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Managers ensure each staff member has an accurate up to date personal development plan and monitor this on a regular basis. Have regular support and supervision structures with each staff member individually at least every six weeks. Proactively respond to queries from staff.

Giving Something Back

94% of staff agreed

This organisation has a strong social conscience

Managers ensure each staff member has an accurate up to date personal development plan and monitor this on a regular basis. Have regular support and supervision structures with each staff member individually at least every six weeks. Proactively respond to queries from staff.

My Team

95% of staff agreed

My team is fun to work with

Employee development is supported at all levels of the organisation. The annual organisational needs analysis exercise is used to plan the internal training programme from which staff access an average of 6 off the job training days a year, whilst individual personal development plans are created and monitored for individuals though supervision and appraisal. Managers are trained to be coaches and all employees analyse their own learning styles and preferences in order to plan the most effect learning interventions. Alongside formal training a variety of learning and development opportunities can be accessed by staff ranging from external longer term mentoring programmes to internal shadowing and knowledge sharing. A standard element of all staff and manager supervision session is reflection on learning undertaken and this is used to keep development plans up to date and relevant. The last staff survey showed: 99% of staff believe the training they receive is relevant and useful to their job 87% of staff agree that after any training activity they review with their manager whether objectives have been achieved 96% of staff believe their last appraisal accurately reflected their performance 95% of staff found their manager helped them to focus on their development during their appraisal .

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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Best Small Companies to work for in the UK
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37
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37
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37
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37
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37
Best NFP Organisations to work for in the UK
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