Byron

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

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Best Company to work for in the UK
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Best Company
to work for

HUNGRY FOR THE perfect burger, Tom Byng decided to make his own. The result was Byron, a London-based restaurant whose mission was to make simple and satisfying food. Five years later, the public appetite for Byron burgers seems insatiable and Byng has just opened the 26th branch, proving that keeping it simple really does work. With eateries in Kent and Oxford, the business has doubled in size over the past year and employs close to 750 people. The company also boasts a mobile restaurant called the Shack for music festivals and a van for smaller festivals and street food events. The restaurant chain is not just proving popular with the country's carnivores but with its employees, too. Staff love working for Byron, giving this question a positive score of 75% in our survey. They feel they are contributing to its success (77%) and that what is expected from them is made completely clear (78%). Everyone knows that a good recipe cannot work without all the right ingredients, and Byron is no exception. Essential to the success of any company is team spirit and staff feel a strong sense of family (75%) and say that they have fun with colleagues (85%). Team leaders have the freedom to incentivise people with fun days out, duvet days and other prizes, and Byron staff believe their managers talk openly and honestly with them (76%) and are confident in the skills of their bosses (77%). Last May, the firm ran a competition for a sailing event it dubbed the America's Cup, with the winning team offered the opportunity to go sailing competitively for two days as part of a wider regatta. The feedback from the inaugural event was so overwhelming that Byron has introduced it as a full-on competition, basing the selection criteria around all aspects of restaurant performance. At the Christmas party, which took the form of a masked ball in London's Cafe de Paris, the many actors who work at Byron performed a Jack and the Byng Stalk play which light-heartedly mocked senior management. Despite the jokes, employees have confidence in the senior team's abilities (72%).

Featured Workplace Factors

My Team

74% of staff agreed

This job is good for my own personal growth

Byron recognise that wellbeing motivates their people, especially after receiving the results from last year's survey. Whilst they believe their flexible working approach is one of the best in the industry, they have invested time in reviewing their wellbeing offering and making sure their programme is great for their people. Byron give their people free access to the food on their menus, therefore it's important they communicate the benefits of healthy eating. All Byron's food is produced and cooked in the most nutritious and healthy way possible. They also offer free fruit and water and have set up Byron United – their football team which all employees can be a part of through inter-restaurant matches. They also provide an occupational health programme which they talk about in their Meat magazine and enable their GMs to promote the benefits of this to their people. This has encouraged a number of their employees to use the service and receive the benefits it provides. By the end of 2013 they will have fully rolled out an online benefits scheme which includes wellbeing services such as subsidised gym membership, health insurance and a cycle to work scheme. Byron's people can also access experts who help them quit smoking or lose weight, for example. By making sure thei people have these benefits they will create a workforce of happy, healthy and engaged people which will positively impact productivity and their growth.

My Manager

77% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

It is testament to Tom's leadership skills that the values created by Byron's people embody his own personal style. As the founder of the business, he hasn't had to dictate or compromise on his beliefs; instead through osmosis everyone knew what the values were before they did the work around articulating them. He spends 95% of his time in the restaurants; however has implicit trust in his teams and is always available for anyone in the business to speak to him, contact him on Twitter, email or give him a ring on his mobile. Tom will also, any time he passes a Byron restaurant, pop in to say hello to the team and then leave. Tom is a people focused CEO, making sure he knows his people, from Alfredo their oldest kitchen porter through to Fenwick their newest general manager. He is extremely engaging as well as empathetic; putting himself in each individual's shoes to make sure he can articulate and understand what doing it properly means to that person. Inspiring, thanks to his drive, unrelenting energy, slightly strange sense of humour, irreverence and his ability to empower people to do what they want to do. His direct team are encouraged to challenge him and naturally imitate his leadership style with their own personality.

My Company

71% of staff agreed

I have confidence in the leadership skills of the senior management team

Secret squirrel is Byron's monthly mystery guest programme and to make this competitive they introduced the ‘Squirrel Cup'. This pits restaurants against each other to strive for the best customer satisfaction scores across the year. At the end of the financial year, scores are averaged out and everyone from the winning restaurant is taken out for the day to a secret location where they take part in different fun activities. For example ,we've been go karting, punted up the river in Oxford and even had our CEO, Tom, dress as a squirrel. We think he will do this on a regular basis – he seemed to like it!! This has proven to be huge success, with Byron's mystery guest scores rising by 2% across the business as a whole. It's the talk of the restaurants and even covered in their employee magazine on a leader board. This year they took the winning restaurant out for the day Go-Karting and then for a long lunch and then out into the early hours of the morning!

Benefits

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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Best Small Companies to work for in the UK
National Ranking
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Best Mid-Sized Companies to work for in the UK
National Ranking
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Best Large Companies to work for in the UK
National Ranking
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Best Big Companies to work for in the UK
National Ranking
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Best NFP Organisations to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
London
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Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
London
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Best Big Companies to work for in London
The Midlands
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East of England
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The North West
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Northern Ireland
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Scotland
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The South East
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The South West
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Wales
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Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber