Caring Connections

We provide a range of charitable services to reduce social isolation and improve health and wellbeing across Liverpool.

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Caring Connections truly put its employees in the spotlight in recognition of their efforts during the pandemic, with the launch of its ‘Hidden Heroes' campaign. The campaign, which saw all the Merseyside-based charity's frontline social care team recognised and celebrated in the local community, was the brainchild of the organisation's CEO, Paul Growney.

Paul, whose dedication to his staff also saw him personally deliver gifts to every staff member to thank them for their work over the past year, said he is “immensely proud of their achievements and commitment to others” in such challenging times.

The charity, which specialises in providing support services to people to enable them to lead more independent lives, prides itself on caring for its staff as it would for others. This has led to the implementation of initiatives including wellbeing and counselling services for all employees, social events such as weekly quizzes to encourage team building, and an investment in professional development that has seen the organisation form an innovative partnership with Liverpool John Moores University.

Caring Connections is an active recruiter for the local community and aims to be an employer of choice by providing one of the best work experiences within the care sector.

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Caring Connections

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My Manager

87% of staff agreed

My manager cares about how satisfied I am in my job

Managers are all offered coaching and mentoring from an external HR professional, as well as regular one-to-ones, group meetings and support – all of which continued throughout the pandemic. Each is offered a tailored qualification pathway unique to their development, which can extend to CIPD or MBA qualifications.

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Leadership

89% of staff agreed

I have confidence in the leadership skills of the senior management team

CEO, Paul, leads from the front and treats his colleagues like family. During the pandemic, he initially responded by increasing the frequency and level of communication to all staff, including guidance on how to work safely during such difficult circumstances.

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Wellbeing

76% of staff agreed

I am happy with the balance between my work and home life

All employees have access to a one-to-one support service delivered by either a professional counsellor or a cognitive therapist, coupled with a weekly wellbeing call to maintain connections with each team member. Regular ‘thank you' communications are sent to acknowledge achievement and efforts.

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My Manager

87% of staff agreed

My manager cares about how satisfied I am in my job

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My Manager

Best Practice

Leadership

89% of staff agreed

I have confidence in the leadership skills of the senior management team

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Leadership

Best Practice

My Manager

87% of staff agreed

My manager cares about how satisfied I am in my job

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My Manager

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Organisation established in

1992

Total number of UK employees

Number of UK locations

Employee average age

23% : 77%

Male : Female employee ratio

Employees earning £35k+

45%

Employee turnover (voluntary)

Featured Quote

“As front line social care workers the team have been under great pressure throughout the year, i am immensely proud of all of the team for their achievements and commitment to others. Rachael and her leadership team have ensured the team have been engaged and supported throughout and this accreditation demonstrates her success.”

Paul Growney, CEO - Caring Connections

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