Cifas

Fraud prevention service, Cifas, sent staff a series of treats to celebrate national events and get the team together for virtual socials including ingredients to make a meal together during Black History Month, a wine and cheese basket for an online tasting and a kit to build a gingerbread house. A thank you for your perseverance hamper was delivered in August and another one arrived in December with goodies for Christmas.

The small not-for-profit fraud prevention membership organisation manages the largest database of instances of fraudulent conduct in the country with organisations from the public, private and voluntary sector sharing their data to reduce instances of fraud and financial crime. Cifas' experts and services help protect individuals and organisations from the growing and increasingly sophisticated threat of fraud and financial crime.

Cifas, which has helped its members and customers protect themselves from billions of pounds worth of fraud losses since 1988, has worked hard to ensure staff had access to all the information and support they needed during the pandemic.

A monthly staff forum and weekly emails and responses to feedback from chief executive, Mike Haley, have kept the team informed and they can also put their own questions directly to him at “Ask Mike” sessions.

Cifas held regular “temperature” check surveys throughout the first lockdown and ran an additional one in November. There are recognition awards for those going above and beyond and staff get involved in volunteering and fundraising events.