CLS CARE SERVICES runs its "villages" for older people in northwest England. The 1,485 employees in 32 sites are mainly part-time but know just what is expected of them (a 77% positive score, fifth among the mid-sized bodies). Few have skills that the charity, based in Nantwich, Cheshire, fails to use (60% and the second best score) and the potential to learn and grow is huge (56%): the operations director began as a home manager. clsgroup.org.uk
