THE RECOVERY GAMES was a fun event last September at which this small charity celebrated people overcoming drug and alcohol addiction. Cranstoun helps people reintegrate into local communities and gain employment, and its own management is a great strength. At least half its managers and leaders were promoted from within; they are seen as excellent role models (a 71% positive score). The organisation has training and supervision meetings, and bosses are quick to respond to signs of pressure (73%), and talk openly (82%). Three times a year, staff can nominate colleagues, managers or team members for an internal recognition scheme. At the end of last year, Esher-based Cranstoun, which has 200 staff operating in London, the Midlands and southeast England, joined forces with a similar charity, Swanswell, which has about 300 employees and is currently operating as a wholly owned subsidiary. www.cranstoun.org
