Crossroads Together

We are a registered charity dedicated to providing information, advice and practical support to unpaid carers of all ages.
Hidden mission statement
http://crossroadstogether.org.uk

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Not everyone is a fan of Zoom sessions and online learning but digital technology has helped Crossroads Together, a charity which supports unpaid carers and people with care needs, to recruit and train new staff quickly to meet the demanding needs of social care during the pandemic.

Existing staff have also been able to get their refresher training more easily and saved time on travel enabling them to dedicate more time to their role supporting service users. Meanwhile, employees on furlough have been able to log in and keep up to date from home, making them feel more engaged with the organisation.

The large charity was founded in 1990 as Macclesfield & District Crossroads to ensure unpaid carers, and the people they care for, could access the emotional and practical support needed to maintain their own health and wellbeing and continue in their caring role without reaching crisis or breakdown. Today working across Cheshire, Merseyside, Greater Manchester, Shropshire and Herefordshire, it supports more than 6,000 people a year through services including advice and information, care in the home, respite breaks, support for young carers, end of life care and activity groups for children and young people with disabilities.

Crossroads Together offers flexible working options, a supportive and caring culture and career development. A number of senior management staff have worked their way up through the organisation, including the Operations Director, Christine Aspin, who started 26 years ago as a support worker.

Featured Workplace Factors

My Manager

68% of staff agreed

I feel that my manager talks openly and honestly with me

Managers have been supported throughout the pandemic with weekly teams meetings and by pairing up with colleagues for peer mentoring and support. In offices where support bubbles have been set up managers know they have colleagues to work alongside and to call upon for help and advice.

My Company

90% of staff agreed

My work is an important part of my life

Monthly “Outstanding Awards” recognise staff going above and beyond. Employees can be nominated by their peers or by managers for demonstrating outstanding work in line with the charity's values. The winner receives a gift voucher and are celebrated in the staff monthly newsletter along with all nominees.

Wellbeing

76% of staff agreed

I am happy with the balance between my work and home life

Staff placed on furlough have received regular “check-ins” from their line managers to keep them in touch with what's going on, give them updates on organisational changes and support their wellbeing. Staff also have access to an Employee Advice Programme which includes a 24/7 support line and online resources.

Quick Facts

Organisation established in
1990
Total number of employees
4
Number of UK locations
46
Employee average age
11% : 89%
Male : Female employee ratio
3%
Employees earning £35k+
30%
Employee turnover (voluntary)

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

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Quote from the top...
“I am extremely proud to gain a one-star accreditation in our very first year of taking part in the survey. Our achievement reflects the hard work and dedication of all our amazing colleagues who make a real difference to the lives of carers and people with care needs.”

Paul Parlby, CEO - Crossroads Together

Want to work for a Best Company?

If you like what you see and are interested in exploring any opportunities, please visit the organisation's careers page for more information.

Careers