Dale and Valley Homes

Hidden mission statement
http://www.daleandvalleyhomes.co.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
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Globally*

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4
Best Company to work for in the UK
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This social housing provider took ownership of 4,200 homes from Durham county council in April last year. The 76 employees at Dale and Valley Homes are given lots of opportunities to get to know each other better, from working together to set up the new properties to turning an office clear-out into a team event. Flexitime is available for all at this Bishop Auckland-based operation, a subsidiary of Co Durham Housing Group. People don't think work is harming their health (86% positive, third on our small not-for-profit list), or that it interferes with their home lives (82%, also third). www.daleandvalleyhomes.co.uk

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Dale and Valley Homes

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Featured Workplace Factors

My Team

98% of staff agreed

People in my team go out of their way to help me

Every team at Dale & Valley Homes receives a large basket of free fruit at the start of every month to encourage staff to have a healthier diet. This also increases the likelihood of staff achieving their '5 a day' and makes eating fruit a normal part of their working day. Their 'Workout Wednesdays' take place on the first Wednesday of every month to encourage employees to carry out some form of physical exercise. Employees receive a half hour credit to their flexi account when they have undertaken an exercise activity (usual walking, running or a visit to the gym) in their lunch hour. Employees can boost their annual leave entitlement by buying an additional five days leave. Alternatively, they can sell up to 5 days leave. Annual flu vaccinations and mini health checks are available to all staff to improve their health and reduce absenteeism. The mini health checks gives employees a picture of their current health and suggests changes to their lifestyle, if needed.

Giving Something Back

96% of staff agreed

My organisation encourages charitable activities

Every team at Dale & Valley Homes receives a large basket of free fruit at the start of every month to encourage staff to have a healthier diet. This also increases the likelihood of staff achieving their '5 a day' and makes eating fruit a normal part of their working day. Their 'Workout Wednesdays' take place on the first Wednesday of every month to encourage employees to carry out some form of physical exercise. Employees receive a half hour credit to their flexi account when they have undertaken an exercise activity (usual walking, running or a visit to the gym) in their lunch hour. Employees can boost their annual leave entitlement by buying an additional five days leave. Alternatively, they can sell up to 5 days leave. Annual flu vaccinations and mini health checks are available to all staff to improve their health and reduce absenteeism. The mini health checks gives employees a picture of their current health and suggests changes to their lifestyle, if needed.

My Manager

95% of staff agreed

My manager regularly expresses their appreciation when I do a good job

Following the stock transfer of homes from Durham County Council to Dale & Valley Homes, 4200 new tenancy agreements needed to be prepared, hand delivered and tenants' signatures obtained in a 3 month period. This was a mammoth task and required a ‘whole team' approach. Roles ranged from Tenancy Agreement preparation, home visits to get the document signed and data entry. They were assigned to every member of the organisation, including the Managing Director and Executive Management Team. For this task, traditional team boundaries were put aside and new virtual teams established. This approach meant that staff members were working alongside colleagues they had never worked with before, thus supporting improved relationships and communication between both teams and individuals, once back in the ‘day job'. Motivation was maintained through weekly updates on progress. Every member of staff took pride in the achievement of steadily moving towards the end goal. Weekly updates were followed by e-mails from the Managing Director praising everyone involved for their hard work and dedication. What could have been a hugely mundane and cumbersome task, became a real team building exercise which promoted interaction between different individuals across the organisation, breaking down barriers between teams. Once finished, the sense of achievement, shared by the whole organisation, was almost tangible and re-enforced that the 'impossible' can become 'achievable' when everyone works together.

My Team
%

98% of staff agreed

People in my team go out of their way to help me

Every team at Dale & Valley Homes receives a large basket of free fruit at the start of every month to encourage staff to have a healthier diet. This also increases the likelihood of staff achieving their '5 a day' and makes eating fruit a normal part of their working day. Their 'Workout Wednesdays' take place on the first Wednesday of every month to encourage employees to carry out some form of physical exercise. Employees receive a half hour credit to their flexi account when they have undertaken an exercise activity (usual walking, running or a visit to the gym) in their lunch hour. Employees can boost their annual leave entitlement by buying an additional five days leave. Alternatively, they can sell up to 5 days leave. Annual flu vaccinations and mini health checks are available to all staff to improve their health and reduce absenteeism. The mini health checks gives employees a picture of their current health and suggests changes to their lifestyle, if needed.

Giving Something Back
82%

96% of staff agreed

My organisation encourages charitable activities

Every team at Dale & Valley Homes receives a large basket of free fruit at the start of every month to encourage staff to have a healthier diet. This also increases the likelihood of staff achieving their '5 a day' and makes eating fruit a normal part of their working day. Their 'Workout Wednesdays' take place on the first Wednesday of every month to encourage employees to carry out some form of physical exercise. Employees receive a half hour credit to their flexi account when they have undertaken an exercise activity (usual walking, running or a visit to the gym) in their lunch hour. Employees can boost their annual leave entitlement by buying an additional five days leave. Alternatively, they can sell up to 5 days leave. Annual flu vaccinations and mini health checks are available to all staff to improve their health and reduce absenteeism. The mini health checks gives employees a picture of their current health and suggests changes to their lifestyle, if needed.

My Manager
96%

95% of staff agreed

My manager regularly expresses their appreciation when I do a good job

Following the stock transfer of homes from Durham County Council to Dale & Valley Homes, 4200 new tenancy agreements needed to be prepared, hand delivered and tenants' signatures obtained in a 3 month period. This was a mammoth task and required a ‘whole team' approach. Roles ranged from Tenancy Agreement preparation, home visits to get the document signed and data entry. They were assigned to every member of the organisation, including the Managing Director and Executive Management Team. For this task, traditional team boundaries were put aside and new virtual teams established. This approach meant that staff members were working alongside colleagues they had never worked with before, thus supporting improved relationships and communication between both teams and individuals, once back in the ‘day job'. Motivation was maintained through weekly updates on progress. Every member of staff took pride in the achievement of steadily moving towards the end goal. Weekly updates were followed by e-mails from the Managing Director praising everyone involved for their hard work and dedication. What could have been a hugely mundane and cumbersome task, became a real team building exercise which promoted interaction between different individuals across the organisation, breaking down barriers between teams. Once finished, the sense of achievement, shared by the whole organisation, was almost tangible and re-enforced that the 'impossible' can become 'achievable' when everyone works together.

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)
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Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
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4
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