Devon Air Ambulance

We’re a charity who provide critical care to patients wherever they may be using emergency helicopters and Critical Care cars.
Hidden mission statement
http://www.daat.org

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Last year Devon Air Ambulance attended more than 1,500 medical emergencies and trauma-related incidents across the region and was also called to assist across its borders in neighbouring counties.

The Exeter-based medium-size charity provides emergency pre-hospital medical services, training, research and education across Devon and its surrounding area. Two emergency helicopters enable it to deliver expert critical care to patients wherever they may be while its two critical care cars operate when poor weather or essential maintenance prevents aircraft from flying.

Staff are highly motivated by the knowledge that their work makes a real difference to people's lives but to keep spirits high during the pandemic the charity created a virtual pub so staff could meet up on Friday after work while having a drink at home.

“The Dog and DAA” on Teams has different channels including a bar and beer garden has even held an impromptu Karaoke night.

DAA's fundraising charity shops were forced to shut as a result of lockdown and staff were furloughed except for managers so they could provide welfare checks but frontline staff continued to work.

Regular workforce briefings and meetings have kept employees involved in what's going on and they have all been encouraged to attend committees and working parties.

All managers hold regular 1:1s with staff focussing on areas from enrichment and wellbeing to workload, goals and career progression.

To thank them for their contribution last year DAA held an online Christmas party, posting chocolates and a handwritten card to all 134 employees.

Featured Workplace Factors

Leadership

81% of staff agreed

This organisation is run on strong values / principles

DAA set up regular all-staff meetings on Teams hosted by chief executive, Helena Holt, giving staff the opportunity to ask questions not only about the pandemic and the charity's response to it response and any other area of the business.

My Company

93% of staff agreed

I feel proud to work for this organisation

The charity holds an annual all-staff teambuilding day which includes a celebration of long service and a staff-nominated DAA Awards ceremony. A judging panel, hosted by a Trustee, selects the winners who are presented with a certificate and a gift.

Personal Growth

75% of staff agreed

The experience I gain from this job is valuable for my future

In addition to management development programmes there are regular Lunch & Learn sessions online and coaching is available from the Learning & Development Manager whose role was introduced in March 2020. DAA actively encourage employees to learn soft skills which will benefit them both inside and outside of work.

Quick Facts

Organisation established in
1992
Total number of employees
21
Number of UK locations
46
Employee average age
44% : 56%
Male : Female employee ratio
37%
Employees earning £35k+
9%
Employee turnover (voluntary)

Benefits

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