Last year Devon Air Ambulance attended more than 1,500 medical emergencies and trauma-related incidents across the region and was also called to assist across its borders in neighbouring counties.

The Exeter-based medium-size charity provides emergency pre-hospital medical services, training, research and education across Devon and its surrounding area. Two emergency helicopters enable it to deliver expert critical care to patients wherever they may be while its two critical care cars operate when poor weather or essential maintenance prevents aircraft from flying.

Staff are highly motivated by the knowledge that their work makes a real difference to people's lives but to keep spirits high during the pandemic the charity created a virtual pub so staff could meet up on Friday after work while having a drink at home.

“The Dog and DAA” on Teams has different channels including a bar and beer garden has even held an impromptu Karaoke night.

DAA's fundraising charity shops were forced to shut as a result of lockdown and staff were furloughed except for managers so they could provide welfare checks but frontline staff continued to work.

Regular workforce briefings and meetings have kept employees involved in what's going on and they have all been encouraged to attend committees and working parties.

All managers hold regular 1:1s with staff focussing on areas from enrichment and wellbeing to workload, goals and career progression.

To thank them for their contribution last year DAA held an online Christmas party, posting chocolates and a handwritten card to all 134 employees.