DPDgroup UK Ltd

http://www.dpd.co.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

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24
Best Company to work for in the UK
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Best Company
to work for

PARCEL FIRM DPDgroup delivers for its staff as well as its customers. Following feedback from monthly coffee nights with drivers of heavy goods vehicles, a cleaner was hired to valet their cabs on site, and those who move trailers have been issued with the best protective gloves after a request to their employee forum. Owned by La Poste, the French postal service, the group runs the DPD and Interlink Express businesses in the UK, delivering 1.6m parcels a week for customers including Superdry and John Lewis. Based in Smethwick in the West Midlands, it employs 6,621 people at 59 UK sites, including a new £100m parcel hub in Hinckley, Leicestershire, which created 1,000 full-time jobs. Employees are proud to work for the firm, a 75% positive score. It won the Queen's Award for Enterprise in 2015 for its one-hour delivery service and topped last year's Motor Transport Awards for training, business excellence and customer care. The organisation donated £280,000 to charity in 2015. It is determined that every parcel delivery should be carbon neutral, and staff believe the group genuinely cares about the environment (70%). Dwain McDonald is an inspiring chief executive (68%, ninth). He often spends a day in the call centre or shadowing a driver to fully understand their roles. People say he runs the £1bn business, which aims to double in size by 2025, on sound moral principles (69%). Employees believe they can make a valuable contribution to the company's success (79%), and are happy with their pay and benefits (66%). Three-quarters earn between £15,000 and £25,000 a year, and perks include staff discounts, free drinks and subsidised sports. www.dpd.co.uk

Featured Workplace Factors

My Company

83% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Employees are encouraged to raise funds for the Company Charity Account. The business sets employees a fundraising target which is then matched pound for pound by the Company. DPD also undertake various community initiatives, including Work Experience Programmes for schools across the country. This consists of students spending a week in various Departments centrally at the Head Office locations and also DPD Depot Network nationwide, where they will learn about aspects of administration to support the Network Depot Operation. The company also undertake an annual “Decorating Challenge” which, via the company Community Policy, allows every employee one paid day per year to work on a local community activity. The company have spent the last seven years decorating a local school. Due to government austerity measures, this school lost its funding for a rebuild, so DPD stepped in and with the support of their employees redecorated the whole of the Business Studies block. Unfortunately in 2016 the school was flooded so the decorating challenge is now focused on the redecoration of A block.

Giving Something Back

75% of staff agreed

My organisation encourages charitable activities

DPD's Senior Management Team supports a number of its strategic initiatives, which demonstrates its commitment to the values of the organisation, with the main two examples being the Corporate and Social Responsibility (CSR) Programme and the Corporate Induction. The SMT supports CSR through the work that they do with a local school called Phoenix Collegiate. The SMT attend a ‘Dragon's Den' competition where they meet and review students' business plan ideas that they have worked on during the year. The SMT then give marks on different aspects of the business plan and an overall winner is announced. As part of their Induction Programme new starters are invited to meet the SMT at an event called Corporate Induction, where they have the opportunity to discover more about the business. They are introduced to the company's DNA (core values) as well as meeting DPD's CEO, Dwain McDonald. Each member of the SMT delivers a presentation about their function, followed by a Q&A session to give new starters a better understanding of DPD. Dwain also engages with colleagues within the business through the Winter Conference and DPD's annual business communication cascade called DNA. At the Winter Conference, Dwain cascades upcoming strategies for the business. DPD's DNA is an annual cascade of information to all employees within the company. Its objectives are, like the Winter Conference, to communicate business priorities and strategies. Dwain records a number of videos that are played in meetings throughout the business. The message given is always clear, with key points and a focus on the benefits of the message. Dwain also uses the Company Newsletter to engage with staff, as all employees and pensioners receive a copy. As well as all this Dwain's ethos is about getting back to 'grass roots' and he has spent a day in the call centre and he also spent a day with a collection and delivery driver, all so he could experience these roles first hand.

Leadership

73% of staff agreed

This organisation is run on strong values / principles

DPD's Senior Management Team supports a number of its strategic initiatives, which demonstrates its commitment to the values of the organisation, with the main two examples being the Corporate and Social Responsibility (CSR) Programme and the Corporate Induction. The SMT supports CSR through the work that they do with a local school called Phoenix Collegiate. The SMT attend a ‘Dragon's Den' competition where they meet and review students' business plan ideas that they have worked on during the year. The SMT then give marks on different aspects of the business plan and an overall winner is announced. As part of their Induction Programme new starters are invited to meet the SMT at an event called Corporate Induction, where they have the opportunity to discover more about the business. They are introduced to the company's DNA (core values) as well as meeting DPD's CEO, Dwain McDonald. Each member of the SMT delivers a presentation about their function, followed by a Q&A session to give new starters a better understanding of DPD. Dwain also engages with colleagues within the business through the Winter Conference and DPD's annual business communication cascade called DNA. At the Winter Conference, Dwain cascades upcoming strategies for the business. DPD's DNA is an annual cascade of information to all employees within the company. Its objectives are, like the Winter Conference, to communicate business priorities and strategies. Dwain records a number of videos that are played in meetings throughout the business. The message given is always clear, with key points and a focus on the benefits of the message. Dwain also uses the Company Newsletter to engage with staff, as all employees and pensioners receive a copy. As well as all this Dwain's ethos is about getting back to 'grass roots' and he has spent a day in the call centre and he also spent a day with a collection and delivery driver, all so he could experience these roles first hand.

Benefits

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

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