Officially a Very Good
Company to Work For
Officially a Very Good
Company to Work For
Officially an Outstanding
Company to Work For
Officially an Outstanding
Company to Work For
Officially a World Class
Company to Work For
Officially a World Class
Company to Work For
Officially a Good
Company to Work For
Officially a Good
Company to Work For
As the sales partner of choice for ambitious organisations, business development service durhamlane accelerates demand and revenue generation for tech firms, finance and professional services businesses, SaaS (software as a service) pioneers and many more. Along the way, it has defined what it means to work the durhamlane way – to outperform expectations and commit completely to clients' successes.
Durhamlane works to simplify sales so customers focus on the right opportunities and accelerate revenue growth. Companies it has helped include PwC and Deloitte, and accreditation includes Best Companies plus ISO 9001:2015 awarded in January 2020 – this sets out what's needed to implement a quality management system. Staff member Laura Quinn was named GSA (Global Sourcing Association rising star of 2020.
At the onset of the pandemic, durhamlane increased the cadence and frequency of its team meetings. Smaller groups were created to make them more personal and meetings now take place via Microsoft Teams. The agenda is a blend of the professional and the personal to ensure people remain connected and remain fully supported while remote working.
The company, based in North Shields, Tyne and Wear, offers end-to-end support across the sales cycle. Its “selling at a higher level” methodology combines marketing and sales strategy with technology.
The result is a rewarding relationship with clients and one of the lowest staff turnover rates in the sales industry. The firm has also contributed to hundreds of successful careers both within and beyond its own organisation.
The experience I gain from this job is valuable for my future
The performance of all managers – and indeed all staff – is measured monthly and reported at board level on a “performance and values matrix”. During the pandemic a wellbeing element was added. The leadership team undergoes monthly supervision and biannual performance reviews with CEO Richard Lane.
I have confidence in the leadership skills of my manager
Customers often cite durhamlane for going the extra mile and this is not an accident, the company says. Indeed, it “lives and breathes” its values and principles, which were recently updated as being passionate, determined, genuine, collaborative, pioneering and empowered, to better lead the way.
I feel proud to work for this organisation
Internal face-to-face training was adapted into bite-sized virtual events, with some learning converted to e-learning modules. Client training was delivered via Teams and Zoom, with courses including more screen breaks. Some scheduled training sessions instead became coaching sessions to ensure that clients were getting the best service possible.
