durhamlane

We ignite demand, drive sales and accelerate revenues for global brands and ambitious businesses.

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Durhamlane is an award-winning organisation based in Newcastle Upon Tyne, which has been accelerating demand and revenue generation for both UK and international organisations for over a decade.

The company is an outsourced sales and marketing industry leader, offering frontline sales, demand generation, strategic marketing, and other business-to-business services to accelerate revenue growth for its clients.

The firm sets itself apart from traditional lead generation, telemarketing, and telesales agencies in its ability to service the full sales cycle with integrated marketing and sales; from audience research, proposition development, and campaign design to demand & lead generation, opportunity conversion, and deal close.

The company has revamped its approach to wellbeing and communication since the pandemic and encourages "walk and talk" meetings wherever possible to ensure employees are taking time away from their screens.

Along with that, it has adapted its mentor programme for new joiners and extended it to support and develop existing staff to encourage greater communication.

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durhamlane

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My Team

94% of staff agreed

My team is fun to work with

Every month, Durhamlane hosts a performance incentive day with the intent to increase employee motivation, morale, and productivity. The company also hosts themed days, i.e. in June there was a Pride day. Durhamlane celebrates employee successes and rewards them for all the hard work every quarter.

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My Manager

90% of staff agreed

I have confidence in the leadership skills of my manager

Durhamlane supports its managers with externally accredited programmes. Every employee has their own personal development plan that outlines the forthcoming opportunities available. The majority of managers started off as lower-level staff but were promoted to managerial positions off the back of their development and training plans.

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Giving Something Back

91% of staff agreed

My organisation encourages charitable activities

The organisation has charities which it supports such as Tyneside and Northumberland Mind; if anyone in the company is fundraising the organisation will match whatever they raise. It also asks staff what charities they want to support throughout the year and holds ad-hoc charity days to raise money for causes close to employees’ hearts.

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My Team

94% of staff agreed

My team is fun to work with

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My Team

Best Practice

My Manager

90% of staff agreed

I have confidence in the leadership skills of my manager

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My Manager

Best Practice

My Team

94% of staff agreed

My team is fun to work with

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My Team

Best Practice

Organisation established in

2011

Total number of UK employees

Number of UK locations

Employee average age

63% : 37%

Male : Female employee ratio

11%

Employees earning £35k+

36%

Employee turnover (voluntary)

Featured Quote

We are a people business, it is important that our employees feel happy and engaged when they come to work. Although we care about performance and revenue, it’s our people that help us achieve that. We will continue to focus on company culture and our people and will always strive to improve.Our people are the heart of our business and are a key part of our company strategy.

Tracey Clark, Head of HR

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