Family Action is a charity committed to building stronger families and brighter lives. It believes a family’s life chances should not be determined by circumstance, so it provides innovative and effective services and support to over 60,000 of the UK‘s most vulnerable families through a network of national programmes, financial grants and some 200 community-based services.

Its staff are passionate about making a difference in peoples’ lives. At the heart of the organisation are values that are embedded in all that it does. These are celebrated in the staff recognition awards twice a year, alongside the organisation’s annual appraisal process and regular supervision meetings.

The values also underpin the importance Family Action places on inclusion and staff wellbeing. It has active staff networks, which are supported centrally to play an active role in the organisation.

Family Action also actively supports the physical, mental, and financial wellbeing of staff. Employees can request flexible working from day one and many staff do work flexibly, whether through part-time hours, working remotely or in a hybrid working structure.

The organisation also implemented a one-off cost of living payment to employees in addition to the normal incremental pay increases for employees and annual cost of living increase. It also introduced additional financial support for colleagues struggling the most, in the form of a £150 supermarket voucher. Furthermore, Family Action ran a financial wellbeing month last year, with a number of online sessions and resources made available to colleagues.