Family Action

We provide practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across the country.
Hidden mission statement
http://www.family-action.org.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

#
55
Best Company to work for in the UK
May 2021
No items found.
th
Best Company
to work for

Family Action has been building stronger families since 1869, and today works with over 60,000 families through more than 160 community-based services. Thousands more are supported with financial assistance through education and welfare grants programmes.

The London-based charity transforms lives nationwide by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. Its innovative services reach out to those in need, build communities, build skills and resilience and improve the life chances of children and adults.

At the outset of Covid-19, a coronavirus advice group was swiftly created to help staff respond to developments and government guidance. A new mailbox was opened for pandemic-related queries to provide any practical solutions. The charity also launched Staying Connected, a strategy that incorporates sending out a daily Getting Through Together! bulletin featuring important news, support and resources and positive updates from colleagues.

The senior leadership group (SLG) formed an Open House initiative to enable direct communication between all employees and the SLG. It approved a new budget targeting workforce wellbeing. All staff now have access to the Calm app to help them and their families.

A Wellbeing Challenges Platform promotes in-house events such as a Steps challenge, with inclusive ways for those with low mobility to take part. Space to Talk sessions, with virtual coffee mornings and a buddy-up system, invite staff to discuss how they are feeling and what they are struggling with in a safe space.

Featured Workplace Factors

My Company

80% of staff agreed

I love working for this organisation

In response to two surveys, the charity implemented practices that allowed employees to feel safe at work. This included altered service delivery such as virtual sessions, doorstep visits, the use of personal protection equipment and robust and increased cleaning.

My Team

83% of staff agreed

My team is fun to work with

As well as offering competitive salaries and benefits, Family Action is committed to equality, diversity and inclusion. It welcomes applications from all sections of the community and from a diverse range of backgrounds, so that the workforce is representative of the people it serves.

Giving Something Back

91% of staff agreed

This organisation is keen to help people from disadvantaged backgrounds

A Covid-19 emergency grant fund was set up for service-users to provide for food, essential household needs, utilities and toys and play equipment. Family Action also expanded on its FOOD (Food on Our Doorstep) clubs service in response to exponentially increased demand and need within the community.

Quick Facts

Organisation established in
1869
Total number of employees
86
Number of UK locations
43
Employee average age
11% : 89%
Male : Female employee ratio
9%
Employees earning £35k+
15%
Employee turnover (voluntary)

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
#
55
Best Small Companies to work for in the UK
National Ranking
#
55
Best Mid-Sized Companies to work for in the UK
National Ranking
#
55
Best Mid-Sized Companies to work for in the UK
National Ranking
#
55
Best Large Companies to work for in the UK
National Ranking
#
55
Best Big Companies to work for in the UK
National Ranking
#
55
Best NFP Organisations to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
London
#
37
Best Small Companies to work for in London
London
#
37
Best Mid Sized Companies to work for in London
London
#
37
Best Mid Sized Companies to work for in London
London
#
37
Best Large Companies to work for in London
London
#
37
Best Big Companies to work for in London
The Midlands
#
40
Best Companies to work for in the Midlands
East of England
#
22
Best Companies to work for in the East of England
The North East
#
Best Companies to work for in the North East
The North West
#
53
Best Companies to work for in the North West
Northern Ireland
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Best Companies to work for in Northern Ireland
Scotland
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Best Companies to work for in Scotland
The South East
#
Best Companies to work for in the South East
The South West
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Best Companies to work for in the South West
Wales
#
Best Companies to work for in the Wales
Yorkshire & The Humber
#
8
Best Companies to work for in Yorkshire & The Humber
Quote from the top...
“Family Action are very proud to have jumped from a 1-star to a 3-star accreditation this year. We have worked really hard to stay connected across the organisation during the pandemic, and this accreditation is real testament to that. It is great to have this acknowledgement from our staff.”

David Holmes, CBE, CEO - Family Action

Want to work for a Best Company?

If you like what you see and are interested in exploring any opportunities, please visit the organisation's careers page for more information.

Careers