Focus Group

We deliver a range of services including Telephony, Broadband, Managed Services, IT support, Security and Energy.
Hidden mission statement
https://focusgroup.co.uk/

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

#
53
Best Company to work for in the UK
May 2021
No items found.
th
Best Company
to work for

Business telecommunications provider, Focus Group, dialled into the needs of its local community by providing NHS workers and vulnerable people with free meals from its canteen during the pandemic. Despite the global health crisis, it also continued holding regular fundraising events for its charity of the year Chailey Heritage Foundation which supports young people with complex disabilities.

Founded in 2004 by Ralph Gilbert and Chris Goodman, Focus Group began trading from a tiny office in Hove Technology Centre, with just enough room for three desks, a white-board and a kettle. Its products centred on the re-sale of voice minutes, commonly referred to as “calls and lines” complimented by sales of telephone systems and broadband via strategic partners through direct sales and a reseller community and it took the opportunity to diversify its portfolio with complementary products and services.

Today the privately-owned enterprise, has an annual turnover in excess of £60m, delivers a range of services including managed services, IT support, security and energy. Based in Shoreham-by-Sea, West Sussex, it employs more than 350 people in offices throughout the UK and provides telecommunications solutions to more than 15,000 organisations.

Its staffing policy is simple; finding good staff is one of the biggest challenges, so when you find them, keep them.

The company ethos is built on respect, integrity, ambition and teamwork. New ideas are encouraged and its regular Focus Fun events encourage collaboration and help people get to know each other better.

Featured Workplace Factors

My Company

94% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The new reward and recognition scheme called STAR (Successful Teams Achieve Results) awards recognises employees' effort and hard work. Peers nominate their colleagues for financial rewards if they have done a good job and there is a Shining Star award for going above and beyond.

Wellbeing

72% of staff agreed

I am happy with the balance between my work and home life

Virtual social events have been encouraged to improve communication and wellbeing during the pandemic by getting teams involved in quizzes, games, and walking challenges. The Wellbeing Committee sends out regular tips on how to cope with the lockdown and promotes the wellbeing centre on the company intranet.

Giving Something Back

94% of staff agreed

My organisation encourages charitable activities

Light sensors automatically turn off lights in the office when there is no movement in a room and the firm's cycle to work scheme encourages staff to cycle to work rather than using public transport or taking their car and keeps them fit as well.

Quick Facts

Organisation established in
2004
Total number of employees
7
Number of UK locations
31
Employee average age
63% : 37%
Male : Female employee ratio
54%
Employees earning £35k+
0%
Employee turnover (voluntary)

Benefits

No items found.

List Positions

National Ranking
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53
Best Small Companies to work for in the UK
National Ranking
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53
Best Mid-Sized Companies to work for in the UK
National Ranking
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53
Best Mid-Sized Companies to work for in the UK
National Ranking
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53
Best Large Companies to work for in the UK
National Ranking
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53
Best Big Companies to work for in the UK
National Ranking
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53
Best NFP Organisations to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
Sector Ranking
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6
Best Companies to work for in the UK
London
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Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
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Best Big Companies to work for in London
The Midlands
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East of England
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The North West
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Northern Ireland
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Scotland
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The South East
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29
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The South West
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Wales
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Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
Quote from the top...
"Being recognised as having World Class levels of employee engagement is a huge achievement for us and is something we are extremely proud of. Our company strategy is clear and we want to ensure everyone has the time, tools and training to do their jobs. Having employees that feel truly connected to the business and can see the value they add is hugely important to us. We will continue to strive to make improvements and are very much looking forward to some level of normality returning in the coming months."

Claire Cathcart, Head of HR - Focus Group

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