Harbour Support Services

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

#
39
Best Company to work for in the UK
th
Best Company
to work for

THE FOUNDING PRINCIPLE of Harbour Support Services is that all women have the right to live free from violence and abuse. This guides the work of its 144 employees, who helped more than 3,000 individuals and families suffering domestic abuse in 2015. Helping its staff is key, too, as exemplified by the Hartlepool-based charity's commitment to training and development. The organisation committed £400 per employee last year on staff education. Half of the staff use paid time off to study and receive financial support for work-related qualifications. Compassion for those affected by domestic abuse is an important quality looked for in its recruits. An induction mentor supports new starters alongside their manager. The on-the-job training is greatly beneficial, according to employees, scoring this measure 83% positive and ranking it third among small organisations on our list. Staff also believe that a job at Harbour is good for personal growth (79%). Colleagues get on well here, their relationships helped by regular meetings and development days. Teams are fun to work with (88%) and the work is interesting (83%, ranked sixth). www.myharbour.org.uk

Featured Workplace Factors

My Team

89% of staff agreed

The training in this job is a great benefit to me personally

Throughout Harbour teams hold team meetings and team development days to look at how services can be improved. There was also a Staff Health & Wellbeing event held in October 2016, which all Harbour staff were invited to attend. The event included presentations and workshops on topics selected following a staff health survey. The organisation also covered mindfulness, self-harm and suicide prevention. They even had organisations attend with information stalls on topics such as alcohol and cancer, as well as a health bus offering basic health tests.

My Company

86% of staff agreed

This organisation is run on strong values / principles

The values are clearly set out and communicated at all levels. Harbour have a competency framework which contributes to the values and is incorporated into their recruitment, training and appraisal processes. The organisation's 360-degree appraisal process includes all Senior Managers so Harbour can receive feedback on how well they demonstrate their values. Lesley operates an open door policy and staff at all levels know she can be approached about any matter, something that happens regularly. She is based in Hartlepool but spends time in the working week based at other Harbour locations so she is visible and experiences the front line operations at all times.

Personal Growth

94% of staff agreed

My work is an important part of my life

Harbour believes passionately that to provide a great service they need to employ enthusiastic, compassionate and talented people, then ensure the organisation continually invest in them so they keep learning, improving and developing their services. As a result of this staff receive ongoing training and development throughout their employment with Harbour, with many of them working towards accredited qualifications.

Benefits

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
#
39
Best Small Companies to work for in the UK
National Ranking
#
39
Best Mid-Sized Companies to work for in the UK
National Ranking
#
39
Best Large Companies to work for in the UK
National Ranking
#
39
Best Big Companies to work for in the UK
National Ranking
#
39
Best NFP Organisations to work for in the UK
Sector Ranking
#
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London
#
Best Small Companies to work for in London
London
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London
#
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#
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