HSL, a proud Yorkshire-based family business, was founded by Jeffrey and Patricia Burrows in 1968. Today, the business is run by their children, William and Debra Burrows. The company started as a mail-order business and has since grown into a leading furniture provider, with a large design and manufacturing facility in Batley, over 150 skilled craftsmen and women, and 55 dedicated showrooms across the UK. With a strong focus on family values and people, HSL is committed to nurturing its staff and fostering a culture of care, inclusivity, and teamwork.

HSL places great emphasis on clear and transparent communication with its employees. The organisation maintains a consistent dialogue through weekly Gather meetings, bi-annual colleague listening groups, and regular departmental huddles. The aim is to celebrate achievements, share updates, and encourage active participation from all staff members.

The organisation's leadership team operates with complete transparency, providing regular updates on trading performance and strategic intent. The leaders also encourage an open-door policy, fostering a culture of approachability and trust. They treat their colleagues like family, ensuring they feel supported, appreciated, and heard.

HSL also values face-to-face interactions and promotes time in the office to maintain a healthy work-life balance. When face-to-face meetings aren't possible, it utilises technology like Teams, ensuring everyone feels involved. The company's commitment to its values and its people-centric approach truly sets it apart, making it not just a place of work but a family.