HSL

Our purpose is to enhance wellbeing by contributing to happier and healthier lives.
Hidden mission statement
http://www.hslchairs.com

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
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Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
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Officially a Good
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Officially a Good
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Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

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Best Company
to work for

With some staff approaching 40 years service, furniture manufacturer and retailer HSL must be doing something right.

The West Yorkshire-based business, with more than 500 employees across its head office and 53 stores, is still family-run after 55 years. It sees every colleague as part of its family, valuing their "different skills, personalities and styles."

HSL prides itself on its "lovingly handcrafted" chairs, sofas and beds designed for comfort and support. And this focus on care and quality shapes its internal culture too.

It's just launched its 'HSL Cares Hub' to support colleagues through the cost-of-living crisis, with monthly financial wellbeing newsletters on everything from accessing the Employee Assistance Programme to making a health insurance claim. It also has a 'financial guru' running sessions to help colleagues make the most of their money.

And HSL has joined forces with a credit union to encourage staff to save straight from their wages at favourable rates. There's also a food pantry to help staff struggling to put food on the table.

To make day-to-day life a little sweeter, HSL organises 'surprise and delight' moments, from free fish and chip lunches to ice cream van visits. And there's a family fun day with a fete, stalls, rides and music.

HSL recognises that small gestures are just as important. Retail and logistics colleagues get a CEO or director 'thank you' for fabulous customer service reviews or a high-value order. And there are company cards for every eventuality, such as 'thinking of you' for hard times.

A spotlight on

HSL

View the latest achievements

Featured Workplace Factors

My Team

83% of staff agreed

My team is fun to work with

'Gather' is the weekly performance and business update from senior leaders, and the quarterly 'Feel God News' collates colleague news and events. There are regular bitesize 'TED talks' led by the company's occupational therapists on topics such as dealing with stress and anxiety and how to sleep better.

My Company

81% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The HSL Training Academy for new recruits showcases its unique culture and ways of working. The four-day course includes a factory tour and experiences like wearing ageing suits and glasses simulating visual impairments. It brings to life the challenges some customers face, helping staff understand how this informs furniture design and manufacture.

Giving Something Back

77% of staff agreed

My organisation encourages charitable activities

HSL aims to be carbon neutral by 2025. To achieve its 'Mission Zero' ambition, it's moved to 100% renewable energy sources, planted 5,000 trees in partnership with Eforests, donated 5,600 pieces of 'second quality' furniture to the British Heart Foundation, invested in reusable packaging and new technology to reduce waste during production.

My Team
%

83% of staff agreed

My team is fun to work with

'Gather' is the weekly performance and business update from senior leaders, and the quarterly 'Feel God News' collates colleague news and events. There are regular bitesize 'TED talks' led by the company's occupational therapists on topics such as dealing with stress and anxiety and how to sleep better.

My Company
%

81% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The HSL Training Academy for new recruits showcases its unique culture and ways of working. The four-day course includes a factory tour and experiences like wearing ageing suits and glasses simulating visual impairments. It brings to life the challenges some customers face, helping staff understand how this informs furniture design and manufacture.

My Team
%

83% of staff agreed

My team is fun to work with

'Gather' is the weekly performance and business update from senior leaders, and the quarterly 'Feel God News' collates colleague news and events. There are regular bitesize 'TED talks' led by the company's occupational therapists on topics such as dealing with stress and anxiety and how to sleep better.

Quick Facts

Organisation established in
1968
Total number of UK employees
Number of UK locations
46
Employee average age
47% : 53%
Male : Female employee ratio
9%
Employees earning £35k+
27%
Employee turnover (voluntary)
Quote from the top...
As a family-run business, our people sit front and centre to everything we do. Great businesses are not built on systems & procedures, they are built on amazing people, so providing the right platforms for our colleagues to grow, thrive and develop is essential to their happiness and future success. We are hugely proud of our people and the strong cultures and values they represent; our achievement with Best Companies is testimony to what can happen when these values are truly lived up, to each and every day.

Debbie Burrows, Co-Owner

Benefits

Gym / Sports

Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.

Latest Achievements

National Ranking
#
141
Best Small Companies to work for in the UK
National Ranking
#
141
Best Mid-Sized Companies to work for in the UK
National Ranking
#
141
Best Mid-Sized Companies to work for in the UK
National Ranking
#
141
Best Large Companies to work for in the UK
National Ranking
#
141
Best Big Companies to work for in the UK
National Ranking
#
141
Best NFP Organisations to work for in the UK
London
#
Best Small Companies to work for in London
London
#
Best Mid Sized Companies to work for in London
London
#
Best Mid Sized Companies to work for in London
London
#
Best Large Companies to work for in London
London
#
Best Big Companies to work for in London
East of England
#
20
Best Companies to work for in the East of England
The Midlands
#
Best Companies to work for in the Midlands
The East Midlands
#
Best Companies to work for in the East Midlands
The West Midlands
#
39
Best Companies to work for in the West Midlands
The North East
#
Best Companies to work for in the North East
The North West
#
69
Best Companies to work for in the North West
Northern Ireland
#
Best Companies to work for in Northern Ireland
Scotland
#
Best Companies to work for in Scotland
The South East
#
101
Best Companies to work for in the South East
The South West
#
44
Best Companies to work for in the South West
Wales
#
Best Companies to work for in the Wales
Yorkshire & The Humber
#
61
Best Companies to work for in Yorkshire & The Humber
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
National Position
#
141
Best
Large
Company to Work For in the UK
Regional Position
#
Best
Large
Company to Work For in London
Regional Position
#
20
Best Company to Work For in the East of England
Regional Position
#
Best
Company to Work For in the North East
Regional Position
#
69
Best
Company to Work For in the North West
Regional Position
#
Best
Company to Work For in Northern Ireland
Regional Position
#
Best
Company to Work For in Scotland
Regional Position
#
101
Best
Company to Work For in the South East
Regional Position
#
44
Best
Company to Work For in the South West
Regional Position
#
Best
Company to Work For in Wales
Regional Position
#
61
Best
Company to Work For in Yorkshire & The Humber
Regional Position
#
Best
Company to Work For in the East Midlands
Regional Position
#
39
Best
Company to Work For in the West Midlands
Sector Position
#
13
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Interested in a career with
HSL
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HSL

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