HSL

Our purpose is to enhance wellbeing by contributing to happier and healthier lives.
Hidden mission statement
http://www.hslchairs.com

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
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Officially a Good
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Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

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Best Company
to work for

HSL, a proud Yorkshire-based family business, was founded by Jeffrey and Patricia Burrows in 1968. Today, the business is run by their children, William and Debra Burrows. The company started as a mail-order business and has since grown into a leading furniture provider, with a large design and manufacturing facility in Batley, over 150 skilled craftsmen and women, and 55 dedicated showrooms across the UK. With a strong focus on family values and people, HSL is committed to nurturing its staff and fostering a culture of care, inclusivity, and teamwork.

HSL places great emphasis on clear and transparent communication with its employees. The organisation maintains a consistent dialogue through weekly Gather meetings, bi-annual colleague listening groups, and regular departmental huddles. The aim is to celebrate achievements, share updates, and encourage active participation from all staff members.

The organisation's leadership team operates with complete transparency, providing regular updates on trading performance and strategic intent. The leaders also encourage an open-door policy, fostering a culture of approachability and trust. They treat their colleagues like family, ensuring they feel supported, appreciated, and heard.

HSL also values face-to-face interactions and promotes time in the office to maintain a healthy work-life balance. When face-to-face meetings aren't possible, it utilises technology like Teams, ensuring everyone feels involved. The company's commitment to its values and its people-centric approach truly sets it apart, making it not just a place of work but a family.

A spotlight on

HSL

View the latest achievements

Featured Workplace Factors

Wellbeing

79% of staff agreed

I am happy with the balance between my work and home life

The HSL Cares Hub has a range of resources to support colleagues during the cost of living crisis, including monthly financial wellbeing newsletters on everything from how to access the employee assistance programme to how to make a claim on its health insurance. It has also introduced a financial Guru who runs education sessions.
Fair Deal

50% of staff agreed

I am paid fairly for the work I do relative to people in similar positions in similar organisations

HSL hosts a number of colleague 'surprise and delight' moments each year. These moments range from bringing in a fish and chip van offering colleagues a free lunch, hiring an ice-cream van in the summer months, celebrating Wimbledon with cream teas and a festive carvery lunch served to colleagues by the Directors.
Personal Growth

60% of staff agreed

This job is good for my own personal growth

A few members of the IT team have started apprenticeship schemes to develop skills and knowledge, which will be recognised through a qualification when complete. Similarly, colleagues within the Finance team are studying whilst working for a formal financial qualification. Furthermore, two of the logistics team are attending a IOSCM level 3 diploma.
Wellbeing
%

79% of staff agreed

I am happy with the balance between my work and home life

The HSL Cares Hub has a range of resources to support colleagues during the cost of living crisis, including monthly financial wellbeing newsletters on everything from how to access the employee assistance programme to how to make a claim on its health insurance. It has also introduced a financial Guru who runs education sessions.
Fair Deal
%

50% of staff agreed

I am paid fairly for the work I do relative to people in similar positions in similar organisations

HSL hosts a number of colleague 'surprise and delight' moments each year. These moments range from bringing in a fish and chip van offering colleagues a free lunch, hiring an ice-cream van in the summer months, celebrating Wimbledon with cream teas and a festive carvery lunch served to colleagues by the Directors.
Wellbeing
%

79% of staff agreed

I am happy with the balance between my work and home life

The HSL Cares Hub has a range of resources to support colleagues during the cost of living crisis, including monthly financial wellbeing newsletters on everything from how to access the employee assistance programme to how to make a claim on its health insurance. It has also introduced a financial Guru who runs education sessions.

Quick Facts

Organisation established in
1968
Total number of UK employees
Number of UK locations
47
Employee average age
46% : 54%
Male : Female employee ratio
11%
Employees earning £35k+
21%
Employee turnover (voluntary)
Quote from the top...
As a family-run business, our people sit front and centre to everything we do. Great businesses are not built on systems & procedures, they are built on amazing people, so providing the right platforms for our colleagues to grow, thrive and develop is essential to their happiness and future success. We are hugely proud of our people and the strong cultures and values they represent; our achievement with Best Companies is testimony to what can happen when these values are truly lived up, to each and every day.

Debbie Burrows, Co-Owner

Benefits

Gym / Sports

Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
#
141
Best Small Companies to work for in the UK
National Ranking
#
141
Best Mid-Sized Companies to work for in the UK
National Ranking
#
141
Best Mid-Sized Companies to work for in the UK
National Ranking
#
141
Best Large Companies to work for in the UK
National Ranking
#
141
Best Big Companies to work for in the UK
National Ranking
#
141
Best NFP Organisations to work for in the UK
London
#
Best Small Companies to work for in London
London
#
Best Mid Sized Companies to work for in London
London
#
Best Mid Sized Companies to work for in London
London
#
Best Large Companies to work for in London
London
#
Best Big Companies to work for in London
East of England
#
20
Best Companies to work for in the East of England
The Midlands
#
Best Companies to work for in the Midlands
The East Midlands
#
Best Companies to work for in the East Midlands
The West Midlands
#
39
Best Companies to work for in the West Midlands
The North East
#
Best Companies to work for in the North East
The North West
#
69
Best Companies to work for in the North West
Northern Ireland
#
Best Companies to work for in Northern Ireland
Scotland
#
Best Companies to work for in Scotland
The South East
#
101
Best Companies to work for in the South East
The South West
#
44
Best Companies to work for in the South West
Wales
#
Best Companies to work for in the Wales
Yorkshire & The Humber
#
61
Best Companies to work for in Yorkshire & The Humber
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
Sector Ranking
#
13
Best Companies to work for in the UK
National Position
#
141
Best
Large
Company to Work For in the UK
Regional Position
#
Best
Large
Company to Work For in London
Regional Position
#
20
Best Company to Work For in the East of England
Regional Position
#
Best
Company to Work For in the North East
Regional Position
#
69
Best
Company to Work For in the North West
Regional Position
#
Best
Company to Work For in Northern Ireland
Regional Position
#
Best
Company to Work For in Scotland
Regional Position
#
101
Best
Company to Work For in the South East
Regional Position
#
44
Best
Company to Work For in the South West
Regional Position
#
Best
Company to Work For in Wales
Regional Position
#
61
Best
Company to Work For in Yorkshire & The Humber
Regional Position
#
Best
Company to Work For in the East Midlands
Regional Position
#
39
Best
Company to Work For in the West Midlands
Sector Position
#
13
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HSL
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